Best Western Plus Pearl Creek

I was at the Best Western hotel in Dubai for two weeks and all things considered there was not much to complain. I found the staff very friendly. Breakfast was plentiful and there was food for every taste. The omelette was made to your liking and on the second day the cook remembered what I had the day before. The person cleaning the room was friendly and did a good job. His nam is Qatar Sohail (spelling) and very reliable. The Metro is within walking distance and so is the spice market. I did have problems with the lightning in the room and the bathroom but only the lamp next to the bed got fixed. The only person that was not friendly was the driver to the beach, he has to work on his people skills. But the manager told me they will talk to him less

I enjoyed my stay, In Feb 2020 almost i stayed 12 days, Hotel is located in prime location, easy connectivity / access to taxi / bus / metro and Bur Dubai Temple. Had a wonderful breakfast - the peoples are taken care well and very kind , Mainly the girl Ms Kalaivani given excellent support as well Reservation person Mr Jafar & Front office Mr Nikil. I prefer to stay in this hotel in my future days ... less

Pur room is really good because of good room srvices n’y Mr Qamar Sohail is really a good person and help full staff in this hotel the hotel restaurant is also good food quality is very amazing and tasty food less

I'll write this review chronologically from start to finish. I came to the UAE for the weekend to run a Spartan race. The parking situation is a little awkward, with a few small paid lots across the street which is a major thoroughfare. The hotel does have its own parking garage, but it doesn't disclose that the entrance to that is in the back. The check-in was smooth, with a welcome glass of juice. I was upgraded to a suite room, but this was likely due to my Diamond status with Best Western. Still nice, though. The room was large and spacious, with the living room TV situation with a couch and chairs, and decent programming. WiFi is also decent, but not spectacular. The master bed had fresh clean linens and was easy to sleep in. The bathroom is spacious and reasonably decorated and although it included a rainfall shower, it didn't have a bathtub. The spa on the roof is reasonably priced and the pool is beautiful with a nice view (The hotel is situated with a good view of the dhows and the river nearby) The breakfast cost about 45 AED extra and is added separately. However, it is very well stocked with a variety of Western and ethnic foods, fruits, and salads. Unless you have an incredibly picky palate, you'll be able to fill yourself up well. There is a good amount of stuff to checkout within walking distance of the hotel, although the major malls are a cab/car or bus ride away. As for the checkout process, it's fairly smooth. However, this is where I have a problem. I accidentally left my laptop charger and adapter in my room. Although I know it's ultimately my responsibility, management made ZERO contact with me regarding the missing property. They have both my email address and phone number and no contact was made by management. I do think the above is a minor blip on an otherwise decent stay. It is unfortunate that the former BW property in Deira is now a Ramada and this is the only Best Western in Dubai. Regardless, I would likely stay here again if I chance upon the UAE in the future. less

Excellent room service and attractive location. The manager Sohail tanveer was extremely cooperative and humble.he made sure that we would be able to enjoy at our fullest. Looking forward to come here again less