Best Western Plus Pearl Creek

Im happy with this hotel staf especially Mr's vani in restaurant.. Welciming greater Im happy with al here Hope im back this hotel again The food was amazing Al staff good Enjoyed as well Best hotel always less

Best western plus pearl creek is a great hotel. It offers all kinds of services that fulfills your need and satisfies you with good qaulity services. Morning breakfast to dinner, house keeping and maintenance, Lounge, Restaurant, Fitness club and all communication staff including receptionists are all best at giving their indivual services. Qamar was handling our house keeping and his service and communication was excellent so thank you to him. I thank you to all for all their great services. less

The view of hotel is very good and location. We can are Burk Khalid gmfrom our room .the room ckeanimg also very room boy daily change bed sheets with out any problm.his name is Qamar Sohail he is a nice person and helpfully. The food of restaurant is also good less

The location is excellent just in-front of the creek, crews are caring and well groomed and rooms are good and well maintained. Homely atmosphere. Surround with market place. You should try when you are in Dubai. less

I booked for 17 nights. booking is done through Make my trip Agency. I missed my flight from Chicago to Dubai. I called the hotel reservation 3 hours before check in and informed that i missed the flight and i need for booking date change. they said that my booking is fully paid and i can get my room when i arrive. unfortunately when i reached the hotel they refused me to check in and i was informed that there is no room for me. i contacted makemytrip.com and they tried to contact the hotel several times but no answer. I have requested for refund and the hotel said that my room is no show and it is fully charged so please contact makemytrip.com to get the refund. I told the hotel that no show is normally charged for one night only and not for 17 nights as i'm charged for 17nights. i contacted makemytrip.com, they said the hotel has charged you full amount. i'm confused about them. both of them throwing the stone to the other and no one is taking responsibility for my refund. I hope the hotel will help me get my refund. I'm already in contact with my makemytrip as well and i hope also they help me get a solution about this matter. less