Best Western Plus Pastures Hotel

We booked 2 x rooms for us and friends using buy a gift vouchers. We were checked in promptly and efficiently to two beautiful rooms- both clean, well equipped and quiet. we stayed for 2 nights and received exceptional service from all staff members we encountered. Continental breakfast was included with our stay but for just £5 we upgraded to full- it was all hot, refreshed regularly and of good standard. less

This hotel is a lovely looking hotel, in a nice quiet setting. For the most part the staff were very friendly and helpful. The pub nearby was very nice, with a good menu selection. The only negative part of the stay was that the Jacuzzi bath kept cutting out and the receptionist on check out wasn't particularly helpful. Apart from that, I would definitely recommend this hotel. less

What an absolute farce. Firstly trying to make the booking using the voucher scheme took about 5 phone calls to sort. When we arrived we were told we only had one evening meal though our vouchers said two. This was not sorted till day two. Then we received conflicting messages which of two restaurants we could use the vouchers. We had full breakfast each day only to be told the last morning it was continental only. After all that the hotel wasn't very special - very bland. My advice gift this hotel and buy a gift a wide berth!!!! less

Great hotel, great food and amazing staff. We had the cooked breakfast each day and it was loverly, evening meals were cooked to perfection. I had a work coleague with me from Czeck and he said that it was by far the best hotel that he has stayed in in the UK. We could not fault anything and when visiting customers in this area we will definately be returning customers. less

Lovely stay with family New Year’s Eve. Breakfast very nice. Staff very helpful. Rooms clean and comfortable. Tea and coffee in rooms. Would recommend this hotel. They have some lovely events planned throughout 2029, which my family and friends are planning on attending and staying at the hotel. less