Best Western Plus Pastures Hotel

Was in the area on Sunday, planning to go home same day but due to World Cup Final kicking off at 4pm we booked a room for the night. Saw the Best Western Plus Pastures, looked good from the pictures and said restaurant and bar so booked it. Got there to find a note on reception "back in 5 minutes", well we then waited 10 so who knows how long the note had been there, I even called the hotel from the reception area but phone just rang. Then the "Night Porter" appeared, no apology, mumbled something which he never repeated when I asked him what he'd said, got keys went to room. After the football and quick shower and change we went to restaurant only to be told by someone else at reception, both restaurant and bar were closed on Sunday, no mention on website which said "weekend times vary" (vary as in not open !!). There was a pub over the road but not really the point. We went in there and food was excellent, well priced and great staff (hotel take note !!). Our room was good size, bed had a strange slant towards the head board and there was "hair" (not from a head) and marks under toilet seat. Would I stay again ? if I did it would be for location and the pub opposite not for the staff we encountered so really mixed. First time in a Best Western for over 10 years, not impressed. less

Stayed just one night unfortunately. Very clean, comfortable hotel with lovely staff. The ground floor room had a fan in the wardrobe which was very useful as it was a very hot night. There was also a safe, unusual in British hotels, and even better free to use. The bathroom was lovely with very good quality fittings. great big shower cubicle, really liked the shelf , quite high up on the wall just below the shower head. Out of the way but useful for shampoo etc. King size bed was a bit soft for me but that's personal taste. Did not eat in the restaurant in the evening but the menu sounded good. Breakfast was very good, self service. Staff attentive and friendly. Nice area with a few walks around. Would be happy to stay here again. less

Very friendly, clean, delicious food! All staff are very very friendly! I very much recommend this beautiful Hotel. Very quiet and has all necessary service to enjoy a very great staying... Thank you very much for all your attention less

Had a brilliant nigts stay a few nights ago, nice large room, Room 9, lovely quiet night. Booked in today, been in larger single rooms, there is a connecting door (locke) into the next room, may as well have the guy in there sat in our room. He has been making work calls talking people through their internet and computer problems, obviously on speaker phone as I' hearing both side of conversation! Been to complain twice, getting a room change tomorrow. Just be aware when booking here state you do not want a room with a connecting door. I thought this type of room had gone out with the ark, didn’t expect to find it in a Best Western. less

I fortunate to find this little piece of heaven on my business trip! I took a chance and met Janet who bent over backwards to find me a room that was quiet having flown all night from Canada! Very comfortable room with a nice view of the backgarden ! Woke up to lots of wildlife in the garden and a very nice breakfast! Upon checking out I was welcomed by Darren and checked to make sure everything was fine with my room !! Great service and recommend to anyone! less