Best Western Plus Pastures Hotel

Very pleasant place to stay over on the trans pennine trail. From here heading west the trail raises until the Woodhead Pass - so useful post to stop and 'regroup'. Room was adequate size, very clean and tidy. Staff helpful. The food pub across the car park was ok if you are hungry - if I was staying with a car would explore other options - but the hotel itself was well managed and comfortable. less

This is a modern building but is decorated inside in quite a formal style - which works well in the public areas but is a touch depressing in the room. However, Reception staff were welcoming and helpful. My wife and I stayed in room 1, which was clean (though there were two large spiders). Food was available in the restaurant - and both our main course orders were of a high standard (no starter). Rooms seem to have very small windows - OK to keep sun out in the heat-wave but might be limiting at other times. Breakfast was self-service buffet; and we have definitely had worse! Attentive coffee service. Location is adjacent to the river, so good walking. Two top scores in my book: no smoking throughout; and no pets. What a blessed relief! Ample car parking (so-called hotels without on-site car parks should not be allowed to call themselves hotels in my book). So, all-in-all a pleasant surprise: would certainly recommend, and I hope they keep up the current policies. less

Just average. The outside is beautiful, and it is close to walking trails (although, we did not have time to explore them). They initially had no record of my prepayment and wanted me to pay upon check-in, but this was quickly resolved. The room was fine. There is no air conditioning. We kept the windows open and that attracted a crazy amount of insects. This is not the fault of the hotel though. We just happened to be visiting during a crazy heat wave! Found out while we were checking that we packed everything up that there was a massive air fan in the closet! (Our fault for not looking!!) The room was fine. Two mornings we awoke with someone washing the windows (or else some stranger with a ladder??). Startled us as we enjoy ourselves by relaxing freely. Oops! Pub across the road was generic usual stuff. We will probably find ourselves in the area again and will definitely consider staying here. less

We stayed at the hotel for one night on business, we had to get up early in the morning to catch a train and that is when we discovered that the shower did not work, the thermostat was broken and the water that came out was boiling to the point of it being dangerous. We advised the reception and were told that it had worked the day before....we had a train to catch so did not have the time to argue. They have since, after 6 days, admitted that the shower was broken and offered us £20 by way of compensation. The hotel room was not clean and it had a musty smell, we travel extensively for work and I can honestly say this has got to be by far the worst hotel/customer service I have ever experienced. They do not even provide the basics, I would not recommend staying at this hotel at all. less

Room smelt fusty/unpleasant Bathroom smells of damp No air cooling system in room Ground floor so couldn’t open windows Breakfast starts at 615 according to man on reception, -self service, food not all out. If your vegetarian breakfast is poor and they have no idea about cross contamination with spoons etc! Staff stand about not checking customers want coffee/tea and you can’t catch their eyes as they are engrossed in their own discussions Cost of hotel £82 I’d expect clean and higher standards! less