Best Western Plus Pastures Hotel

Stayed just one night unfortunately. Very clean, comfortable hotel with lovely staff. The ground floor room had a fan in the wardrobe which was very useful as it was a very hot night. There was also a safe, unusual in British hotels, and even better free to use. The bathroom was lovely with very good quality fittings. great big shower cubicle, really liked the shelf , quite high up on the wall just below the shower head. Out of the way but useful for shampoo etc. King size bed was a bit soft for me but that's personal taste. Did not eat in the restaurant in the evening but the menu sounded good. Breakfast was very good, self service. Staff attentive and friendly. Nice area with a few walks around. Would be happy to stay here again. less

Very friendly, clean, delicious food! All staff are very very friendly! I very much recommend this beautiful Hotel. Very quiet and has all necessary service to enjoy a very great staying... Thank you very much for all your attention less

Had a brilliant nigts stay a few nights ago, nice large room, Room 9, lovely quiet night. Booked in today, been in larger single rooms, there is a connecting door (locke) into the next room, may as well have the guy in there sat in our room. He has been making work calls talking people through their internet and computer problems, obviously on speaker phone as I' hearing both side of conversation! Been to complain twice, getting a room change tomorrow. Just be aware when booking here state you do not want a room with a connecting door. I thought this type of room had gone out with the ark, didn’t expect to find it in a Best Western. less

I fortunate to find this little piece of heaven on my business trip! I took a chance and met Janet who bent over backwards to find me a room that was quiet having flown all night from Canada! Very comfortable room with a nice view of the backgarden ! Woke up to lots of wildlife in the garden and a very nice breakfast! Upon checking out I was welcomed by Darren and checked to make sure everything was fine with my room !! Great service and recommend to anyone! less

Tidy enough place and food is kind of edible but my god are these this small bonus`s overshadowed by the hotel manager who has the worst attitude of any customer facing woman I`ve ever had the misfortune to deal with. Having made it perfectly clear that our room was booked on a bed and breakfast basis for 2 adults, she personally watched me leave the hotel the following morning before pouncing on my girlfriend demanding an extra £10 for breakfast. Stunned by her approach my girlfriend suggested that she take another £10 from the card we`d booked the room on. Having heard the news I called the hotel for an explanation only to be confronted by Miss Bouquet herself who told me to "fetch £10 here now" then take your business elsewhere... This I will do, along with the custom of the 100`s of visiting managers and customers who our business put up in this hotel each year !! .... Horrific experience less