Lovely hotel room, bath hadn’t been cleaned.
16/08/2019 maddielovestravels, Greater London, United Kingdom
Really lovely hotel room with four poster bed, sofa & the usual ‘nice-hotel’ conveniences such as towelling bathrobes, toiletries, tea-making facilities & a fridge. Bathroom in the Fitzwilliam Suite i... more
Really lovely hotel room with four poster bed, sofa & the usual ‘nice-hotel’ conveniences such as towelling bathrobes, toiletries, tea-making facilities & a fridge. Bathroom in the Fitzwilliam Suite is gorgeous & has a jacuzzi jet bath...but on this visit, it was dirty. It had quite obviously not been washed by housekeeping after the last guests had used it.The night porter we spoke to about it said he couldn’t do anything about it & didn’t even offer to come up and take a look. I ended up taking photos & then washing the bath myself with a face-cloth just so we could use it. The morning staff said they would have a word with housekeeping and agreed that the night porter should have at least checked it out. It’s a shame, really- I have stayed in that hotel before and enjoyed it. The jacuzzi bath is my absolute favourite thing about the place, so it’s a great pity that it wasn’t clean.
You need to be early for breakfast & dinner, at least on weekdays! Breakfast finishes at 9:15am on weekdays, which is fine if you’re on business, I guess, but less comfortable when you’re on holiday. less