Best Western Plus Parkway Hotel

This hotel had an amazing deal for three days. The front desk was courteous and helpful. Room was spotless and beds were soft. Close proximity to everything Alton has to offer. We will stay again. Free wi-fi and in close proximity to restaurants, target, and shopping. less

The customer service was so great the rooms are very nice the breakfast was good love to stay again and the rooms are very roomy and clean in a very good location with a mall next to Amtrak and Dollar store etc and next to fast food great location less

I really enjoyed my stay. The hotel was clean and located near several restaurants, the church we were visiting and shopping. The check in went ok although there was one person woking the desk. I would visit again less

The hotel was great - the staff was terrific! It was clean and I got the room I wanted - what more could I ask for?! If you are traveling in the Alton/St. Louis area - this hotel is a good choice! And, it is easy to get to and find! less

The hotel showed its age. We had several issues in our room that we had to bring forward to front desk from a maintenance stand point. Door knobs fell off, the shower rod was loose, other things. The decor was outdated too. It was mostly clean, but needs some refreshing. The man at the front desk in the evening was very nice, but when we attempted to check in earlier, that woman was very rude. Luckily, when we went back, it was someone else. The hotel was pretty crowded, so breakfast was crowded. It was Ok though - typical breakfast stuff. There is an outdoor pool, but we didn't use it. Parking is located around the hotel. Not sure if our travels will bring us back to the area, but if so, we'll find a different place to stay. less