Best Western Plus Park Hotel Brussels

The best thing I have to say about the hotel is the staff were helpful and friendly. None of the rooms have air con as apparently the hotel is listed and they are not allowed to install it. I stayed during hot weather and the temperature in the rooms was unbearable. The room was clean but tired. The mattress was like a marshmallow. Also I am coeliac and they couldn't even provide me breakfast.... shocking! This is not what you'd expect from a 4 star hotel. I won't be staying again. less

About 20 minutes and 20 euro by taxi from the Eurostar terminal. Clean and welcoming reception. English spoken. Our bedroom was large, clean and comfortable. Well appointed and no problems whatsoever. The breakfast was included and was very acceptable, good choices on a self service buffet basis. Typical continental breakfast but also bacon and scrambled egg available. No restaurant, but there are quite a few only minutes walk away. Opposite a delightful park that also houses the excellent automotive and military museums which are well worth a visit. Price is not cheap for a 3 star hotel but it is Brussels and nowhere is cheap. Would recommend the hotel if visiting Brussels for a short holiday less

The room was small and the bed as well. The company I work for paid a lot for the night and therefore I would have expected more. Next time I will definitely try another hotel. The only very positive thing is its location. less

The room was on sale, big, and overlooked the garden which was very nice. The bed was very comfortable. Everything else was nice. Though the hotel does not really offer parking, Parking in the area was very easy. Note that a parking ticket is the same price as the hotel charges for their 3 spaces, but I parked right in front and the "meters" work fine and are much cheaper. The only big let down was the shower. Major fault was the finishing - the plates that hide the plumbing behind the shower were not on (and there is no way to put them on - bad installation). The tub was very slippery so they really need to offer a mat. There is nothing to hang onto and it was difficult to keep balance in the narrow slipper tub. The shower partition wasn't a tight enough fit so water went everywhere in the bathroom. Finally, this newer trend of squeeze bottle shower gel/shampoo is awful and feels cheap, cheap, cheap. Everything else was there, so it is a pity. Give us real soap please (I'm allergic to detergent and hate the feel of gel on my skin). Luckily I brought my own soap from other hotels that I've accumulated. Water temp was fine. Breakfast was good if nothing special (the usual buffet with eggs, bacon, croissant, cereal, etc.). I would stay here again at the discount price, but not at the full price advertised, unless they fixed the faulty shower situation. less

My wife and I stayed here over a weekend. The hotel is in a lovely location, and near a subway stop, but it has very little character. The room had only a very few electric sockets and to use even one of them we had to unplug a light or the television. And this in the 21st century! It could be solved with a simple power strip. The key card demagnitizes if there is a cell phone in the same city, meaning endless trips to the lobby to have the key reconfigured. And, frankly, 15 euros for breakfast is a bad deal. less