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Best Western Plus Palo Alto Inn & Suites

AAA - 3 Diamond

Rooms & Rates

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Welcome to the Best Western Plus Palo Alto Inn & Suites! Make the most of your trip, whether its for business or pleasure, by choosing the most convenient property in town, our San Antonio, TX hotel.

Just a few miles from Palo Alto College and Lackland Air Force Base, this hotel in San Antonio, TX is a favorite for academics and business travelers alike. Whether its a meeting at the nearby Plesanton Oil Fields or a semester at Texas A&M University, staying at a comfortable hotel with affordable, extended rates can make your trip smoother and more enjoyable.

Enjoy southern hospitality at its finest, starting with a free, full hot breakfast buffet every morning. For travelers who prefer a Texas-sized room, there are full-sized suites available. Free Wi-Fi and a pillow top bed provide all the comforts of home. Take a stroll along the San Antonio River Walk for a romantic escape or head to Mission del Lago to experience local culture.

The San Antonio Zoo is a favorite for kids of all ages and SeaWorld of San Antonio is a thrill that cant be missed. In between meetings at Toyota or business at Southwest General Hospital, depend on our friendly and knowledgeable staff to provide recommendations on things to do and see in the area. Discover a famous barbecue joint, or check out some of the legendary shopping at malls and boutiques near your San Antonio, TX hotel.

Youll be just two miles from South Park Mall and Southwest General Hospital. The Henry B. Gonzales Convention Center is walkable and dishes up some of the best events in all of Texas year-round. No matter what brings you to the Lone Star State, stay in style at our welcoming San Antonio hotel.

Start your next adventure today and reserve your suite or room at the Best Western Plus Palo Alto Inn & Suites! Enjoy your stay!

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Location

12507 SW Loop 410
San Antonio
Texas
78224-3195
United States
AAA - 3 Diamond

Summary

Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 11:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 78224-3195

Send to Tom Tom

Address
12507 SW Loop 410
San Antonio
Texas
78224-3195
United States


What's nearby?

Recreation

  • 50 mile(s) from San Marcos

  • 75 mile(s) from Austin

  • 120 mile(s) from Del Rio

  • 120 mile(s) from Corpus Christi

  • 150 mile(s) from Eagle Pass

  • 160 mile(s) from Laredo

  • 190 mile(s) from Houston

  • 290 mile(s) from Dallas

  • 4.00 mile(s) from Toyota, plant

  • 6.00 mile(s) from Lackland Air Force Base

  • 8.00 mile(s) from Kelly Field, Port San Antonio

  • 10.00 mile(s) from Fort Sam Houston Military

  • 1 mile(s) from Palo Alto College

  • 2 mile(s) from Texas A & M University

  • 7 mile(s) from Alamo Community College

  • 10 mile(s) from St. Mary's University

  • 10 mile(s) from Our Lady of the Lake University

  • 15 mile(s) from University of the Incarnate Word

  • 16 mile(s) from Trinity University




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0844 387 62 40

Reviews

TripAdvisor Traveller Rating: Rating: Based on 224 traveller reviews
Rating: 5 108
Rating: 4 69
Rating: 3 20
Rating: 2 14
Rating: 1 13
Rating

Over priced and over rated

26/09/2019 melissaannr2017, Hillsboro

The place was over priced we booked a suite and it was old furniture, ants, just gross. Mold in bathroom, fixtures missing , ceiling fan broken. We changed rooms after ants and second was worse. Won’t... more

Owner Response
bwpluspaloaltoinn, Hotel Manager at Best Western Plus Palo Alto Inn & Suites, responded to this review
Dear Guest, We are very sorry to read about the poor experience you had. Please accept our sincere apologies, this is indeed very unfortunate. I fully understand your disappointment and frustration due to the multiple issues you have mentioned. We would like to inform that this is not a regular feature of our hospitality and we will properly check your comments with the team and implement appropriate solutions to please our guest. I hope you do consider us again in the future as we would love the chance to change your impression of our property. Sincerely, Hotel Manager.
Rating

Bed infested with ants. Front desk acted like this was the norm for this establishment.

22/09/2019 erikf21, Woodsboro, Texas

I checked in and everything appeared fine. During the night, it was discovered that the bed was infested with ants. Upon telling the front desk of the issue, they responded with a simple "ok?" as if t... more

Owner Response
bwpluspaloaltoinn, Hotel Manager at Best Western Plus Palo Alto Inn & Suites, responded to this review
Dear Guest, We are extremely disappointed with your experience at the Best Western Plus Palo Alto Inn & Suites. Also, it is worrisome to note that the staff behaved in an irresponsible way. Our apologies. We will surely investigate the incident and take corrective steps to eliminate such occurrences in the future. Once again we are sorry for the inconvenience, but hope that you will understand and give us once more opportunity to offer you better stay experience. Sincerely, Hotel Manager.
Rating

Nice and Clean

17/09/2019 duckworksbcs, Caldwell, Texas

The best staff and the cleanest hotel I have ever stayed at. A/C works good and BIG TV. Shower was a walk-in which was great to have. If you stay here the only drawback is that if you like pillows, yo... more

Owner Response
bwpluspaloaltoinn, Hotel Manager at Best Western Plus Palo Alto Inn & Suites, responded to this review
Dear Guest, Greetings from the Best Western Palo Alto Inn & Suites. Thank you for your stay and for dedicating the time and effort to write us your prompt feedback. We are delighted to understand that you have enjoyed the hotel and amenities. We appreciate you for highlighting staff friendliness. Once again, we are grateful for your support and do sincerely hope we may have the pleasure of welcoming you in the near future. Sincerely, Hotel Manager.
Rating

Theft

16/09/2019 YoungDrew,

I was really upset to know my jewelry was stolen from me and nothing happened. I put in a police report and I’m just waiting to here back,I’m going to continue to fight this issue to make sure this do... more

Owner Response
bwpluspaloaltoinn, Hotel Manager at Best Western Plus Palo Alto Inn & Suites, responded to this review
Dear Esteemed Guest, I am sorry to learn about all the inconvenience you had to endure. Our sincere apologies. We care about your experience and I realize no words can change your feelings of disappointment or the inconveniences you experienced. I have shared your comments with hotel management, who have a genuine concern for the impact this had on your stay. The entire incident will be investigated to take appropriate actions. Shall appreciate your understanding. Sincerely, Hotel Manager
Rating

Property not in great location and is dated

07/09/2019 Mobile11435,

The location is near a VERY busy circle K and Jack in the box. Signs on the hotel entrances states to secure your items and hide them etc...not a great welcome. Hotel has a chlorine or strong cleaning... more

Owner Response
bwpluspaloaltoinn, Hotel Manager at Best Western Plus Palo Alto Inn & Suites, responded to this review
Hello Guest, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that we could not meet your expectations. On behalf of our entire team, I would like to apologize for the problems you experienced while staying at our hotel. We would like to thank you for bringing these issues to our attention so that we can resolve these problems as quickly as possible. Again we are sorry you had a bad experience and we hope that you will consider staying with us again. We shall ensure that you have an awesome stay. Sincerely, Hotel Manager