30/09/2016 Sandra P, Houston, Texas
This property was a pleasant surprise from check in through the entire stay. Property is newer, located outside of San Antonio proper with easy access from 410 and other major highways as well. Lobby ... more
This property was a pleasant surprise from check in through the entire stay. Property is newer, located outside of San Antonio proper with easy access from 410 and other major highways as well. Lobby is clean, and staff was friendly and welcoming. Room size is large compared to many, well equipped for business or pleasure travel. Mattress was firm and linens were crisp. Bathroom was well lit, with good supply of towels, and a great shower head, with good water pressure and temperature.
This facility had a really nice breakfast area. Well supplied, well organized, and well maintained by the person on duty. Most notable was the cleanliness and selection. I really think this has to do with the person in charge of the buffet area as much as management. The lady manning the area was friendly and ever attentive to the condition of her breakfast buffet. She kept everything hot and filled kudos to her! I will definitely stay at this location again when on business travel to the area. less
Rick B, General Manager at BEST WESTERN PLUS Palo Alto Inn & Suites, responded to this review
Dear Sandra P,
Thank you so much!!! I am pleased that you enjoyed your recent stay with us here at the Best Western Palo Alto. We hope you travel to San Antonio again soon and be sure to let us know when you’re coming so we can reserve your favorite room for you.