Best Western Plus Palais des Congres

The hotel was easy to see from the road, but we found it awkward to find the way in. The outside car park is very small for the size of the hotel - not sure if there is additional underground parking. Reception area large and airy and the reception staff were pleasant and friendly. Our room was large and clean. There was a walk in shower and a small separate toilet. Nice big fluffy towels and toiletries. Bathroom was spotless. Air conditioning efficient and WiFi quick to connect. Our room was at the back and was very quiet, overlooking a residential area and small river. There was a Nespresso in the room, but a kettle would have been more practical. Breakfast was the usual hotel fare with hot and cold food, cereal, yoghurt. It was constantly checked on and topped up and the tables were cleaned and cleared quickly. There was a discrepancy with our bill on check-out as the offer on the Best Western website was not showing on the hotels system. However we had a printout of the offer and the manager amended the bill to reflect the tariff we had booked. Opposite the hotel there is a large Cora shopping complex with a fuel station. less

staff excellent, a great place to stay and very good value. Great stopover from southern France to channel. Rooms are spotless as are public areas. Rooms are also of good size. Cant think of anything wrong to say abut the place less

I might be missing something about this town yet the number of times I have stopped there over the years, it just felt ....flat. We tried to book into some of the town's other budget hotels in the suburbs for dinner and a room, and we found that often their chef could not be bothered to turn up!! Assuming it would be expensive, we drove here as a last resort because we needed dinner and a room at any cost. And because of their willingness to to work or some other wonderful ethics, the staff and quality of room, food and very sweet service was all a Complete Delight!! The grand piano in the central hall was also very tempting to play, and a lovely detail nice to see anyway. This is now our first resort at a super rate during the week. when we need to stop in this town we'll certainly be back. Thank you to all at BWPPdC for keeping up the ante. Very Well done. less

Maybe 20 or so visits I've made to this hotel over the years. Great staff, good restaurant, well appointed rooms, free parking, easy walk in to town and across the road from a huge Cora supermarket. What's not to like? less

Rooms were very clean and the cleaning personnel catered to you.The overall service is very good, I would stay there again. I did have an issue with the breakfast charges, no one noted when you ate or not, so I was charged everyday for it. less