Best Western Plus Ottawa City Centre

1274 Carling Avenue, Ottawa, Ontario, K1Z 7K8, Canada
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Best Western Plus Ottawa City Centre

Centrally located in Ottawa, 10 minutes to downtown, Byward Market, and easy access to Highway 417. Best Western Plus Ottawa City Centre has clean, spacious accommodations to meet every travelers needs. Complimentary parking, high-speed internet and show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
1274 Carling Avenue, Ottawa, Ontario, K1Z 7K8, Canada

Reviews of Best Western Plus Ottawa City Centre

Traveller Overview:
4.0 Rating: 849 reviews
Excellent 39%
Very Good 38%
Average 14%
Poor 5%
Terrible 3%
Rating

Verrooch, wrote review 05/04/2021

Great service

I called many hotels before settling on the Best Western. Firstly because they were very clear about their covid protocol, which was reassuring, and also because the staff was so lovely, especially Am... more

Owner Response
, Owner at Best Western Plus Ottawa City Centre, responded to this review
Dear Verroch, Thank you for the outstanding 100% rating for your recent stay. ! I appreciate your lovely comments about Ameen and how welcoming and informative he was, and that he was able to answer your questions with reassurance. We have implemented enhanced cleaning protocols due to Covid and I am pleased it contributed to your comfortable and safe stay. I hope you enjoyed your visit to Ottawa and we look forward to welcoming you back again soon. Warm regards, Adrienne E
Rating

Ticking_Clock_x, wrote review 05/04/2021

Good rates, better amenities

Recommended over other expensive stays. The location is easily accessible and has lot of parking space. Front desk did try to give a little scare about the shutdown and covid restrictions in place but... more

Owner Response
, Owner at Best Western Plus Ottawa City Centre, responded to this review
Dear Ticking-Clock _, Thank you for the great review of your recent stay! I am glad you found the location so convenient with easy access to all areas of Ottawa along with lots of convenient, complimentary parking. I appreciate your kind comments about the front desk staff and how informative they were, ensuring you were up to date with the current restrictions in the Ottawa area. I hope you had an enjoyable visit to Ottawa and we hope to have the opportunity to welcome you back again soon. Sincerely, Adrienne E
Rating

jasonhhq, wrote review 29/03/2021

Nice place and even nicer staff

Enjoyed our stay there. Nice location with lots of different restaurants around in walking distance. Room was very clean and looked great. Staff was very polite and accommodating. Definitely would s... more

Owner Response
, Owner at Best Western Plus Ottawa City Centre, responded to this review
Dear jasonhhq, Thank you so much for the lovely recommendation! I am so glad to hear about how the staff made your stay memorable and that you had a chance to enjoy our on-site restaurant. We look forward to welcoming you back again in the future. Cheers, Corrianna R. Front Office Manager
Rating

julieh817, wrote review 18/03/2021

Excellent Staff

Without exception, every staff member I interacted with was very helpful and friendly. Check in and check out was quick and easy. The food was pretty good and prices reasonable. Everything was ext... more

Owner Response
, Owner at Best Western Plus Ottawa City Centre, responded to this review
Dear Julieh817, Thank you for the outstanding 5 star review! Thank you for sharing in detail your experience. We have implemented enhanced cleaning protocols throughout the hotel and I am pleased it contributed to you feeling comfortable and safe. I appreciate your comments about everything from the guest room to the restaurant being extremely clean, and every staff member you met during your stay was friendly, helpful and hospitable. We look forward to welcoming you back again soon. Warm regards, Adrienne E
Rating

Eleanora A, wrote review 11/03/2021

Wonderful stay at best Western

Traveling during this time is challenging. And yet, the Best Western staff did everything they could to make me feel at home and to put safety measures in place at the same time. The room was clean an... more

Owner Response
, Owner at Best Western Plus Ottawa City Centre, responded to this review
Dear Eleanora, Thank you for taking the time to leave such a lovely review! I am so pleased to learn that the staff made you feel so at home during your stay. I know travelling can be very tough during these unprecedented times, so I am glad to know the many safety measures we have put in place made you feel comfortable. Thank you for sharing your positive experience. We look forward to your return visit. Kind Regards, Corrianna R. Front Office Manager