Best Western Plus Ottawa City Centre

1274 Carling Avenue, Ottawa, Ontario, K1Z 7K8, Canada
based on 819 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

Best Western Plus Ottawa City Centre

In the heart of the National Capital Region, along bustling Carling Avenue with easy access to the 417 highway, youll find one of the most reasonably priced hotels in Ottawas city center. The Best Western Plus Ottawa City Centre offers elegantly deco show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Ottawa City Centre

Traveller Overview:
4.0 Rating: 819 reviews
Excellent 37%
Very Good 39%
Average 14%
Poor 5%
Terrible 3%
Rating

Susan H, wrote review 04/08/2020

Great stay

We stayed at the hotel for one night while we helped our granddaughter who attends U Ottawa. Very pleasant stay and in a great location. Lovely outdoor pool. Bed very comfortable and everything was ve... more

Owner Response
, Owner at Best Western Plus Ottawa City Centre, responded to this review
Dear Susan, Thanks for the outstanding review for your recent stay.! We appreciate you taking the time to share your experience at the Best Western Plus Ottawa City Centre. What a great opportunity to spend quality time with your granddaughter. Best Western have implemented enhanced We Care Clean protocols to ensure the health and safety of guests and staff and appreciate hearing how comfortable you felt because of it. Glad you had an opportunity to enjoy some relaxation by the heated outdoor pool. Ottawa has been experiencing some great weather this summer. Wishing you all the best and we hope to welcome you back again soon. Sincerely, Adrienne E
Rating

Roddydobbs, wrote review 26/07/2020

Friendly ataff

The rooms we're very good. The front desk was really friendly. The rooms where clean. had dinner in the restaurant that was attached the chicken fingers were amazing. I really enjoyed the pool everyth... more

Owner Response
, Owner at Best Western Plus Ottawa City Centre, responded to this review
Dear Roddydobbs, Thank for taking the time to post a review of your recent stay. We really appreciate all of the great comments.... from the really friendly front desk staff to the clean guest rooms and the tasty bites you enjoyed in Cafe 1274! Glad you had an opportunity to enjoy some fun in the sun by the heated outdoor pool. We have been experiencing amazing weather in Ottawa this summer. We hope you have another opportunity to visit us again soon. Wishing you all the best this summer 2020. Cheers, Adrienne E
Rating

77billyg, wrote review 26/07/2020

Clean and quiet!

With Covid-19 protocols in place, the hotel does it best to have all staff and guests practice social distancing. The hotel is located just off the highway and provides quick access to downtown. The p... more

Owner Response
, Owner at Best Western Plus Ottawa City Centre, responded to this review
Dear 77billyg, Thank you for taking time to leave feedback about your recent stay with us. We really appreciate all the wonderful comments and are so glad you were able to take advantage of our seasonal outdoor pool. We hope to welcome you back again for a future visit. Kind Regards, Corrianna R. Front Office Manager
Rating

Coqers, wrote review 14/07/2020

No upgrade given! No Breakfast!

I just want to say and praise the team and general manager of this Best Western Plus. I was thrilled to see that lots of renovations have taken place here all the rooms are modern and have new furnitu... more

Owner Response
, Owner at Best Western Plus Ottawa City Centre, responded to this review
Dear Coqerssuisjy, Thank you for taking the time to complete a review for your recent stay. We appreciate all the wonderful comments about the renovations and updates throughout the hotel as well as the friendly front desk staff you met during your stay! As a are valued Best Western Rewards member you are automatically given points for your stay. Since March 2020 due to Covid, beverages and snacks are no longer being offered as an option instead of points. Cafe 1274 is available for room service, takeout including offering a grab and go breakfast option for those with limited time. The dining room was closed during your stay due to provincial regulations but will be reopening this Friday July 17, 2020. We hope you enjoyed your visit to Ottawa and we look forward to welcoming you back again soon. Sincerely, Adrienne E
Rating

LorraineMtl, wrote review 10/07/2020

Clean, friendly, comfortable

I stayed at this hotel to visit nearby family. The hotel has very friendly and helpful staff who made me feel at home. The room was clean and comfortable. Slightly noisy air conditioner, possibly to b... more

Owner Response
, Owner at Best Western Plus Ottawa City Centre, responded to this review
Dear Lorraine, Thank you for the outstanding review of your recent stay. We are delighted the staff were friendly, helpful and attentive to all your needs. So pleased you enjoyed the clean and comfortable accommodations. Best Western have implemented enhanced cleaning protocols to ensure the health and safety of our guests and staff. We hope you had an opportunity to enjoy some fun in the sun by the heated outdoor pool. Wishing you an enjoyable summer 2020 and we look forward to seeing you again soon. Cheers, Adrienne E