Best Western Plus Oswego Hotel and Conference Center

We stay here every year for work. It's close to everything and has some nice views of the water. Great fitness center and indoor pool. The restaurant has excellent food. Very friendly staff. The rooms have been redone with upgraded room decor with super comfy beds. Bathrooms have beautiful walk in showers. Very nice less

This is not an awful hotel but the rating is based on a number of factors that are just not right. I have been staying at this hotel several times a year for the past 18 years and it has improved dramatically in that time after the fairly recent refurbishment. 15 years ago the hotel was damp and dirty but now the rooms and bathrooms are nice. But, this hotel charges ridiculously high rates most of the time. The hotel is in Oswego, not Manhattan, but charges rates not dissimilar to what you might pay for a similar type of hotel in Manhattan. Therefore, it should be judged against those rates Firstly, the good. The hotel has a decent gym and a better than OK restaurant, plus the location is very nice. Rooms are quite nice after the refurbishment. Now the bad. The breakfast is absolutely terrible for the rates they charge. Watery oatmeal, raisins that are so old they are completely solid, stale breads and rotting 'fresh' fruits. I don't dare try the meager selection of hot foods. The WiFi is very unreliable that it is a miracle if it works two days in a row which is very inconvenient for the business traveler. Even when it works the bandwidth is feeble. And did I mention the rates. Each time I stay here I wish there is a better option in Oswego. Sadly this is currently the best of the bunch but hopefully one day the promised Hampton Inn will open and provide some proper competition. less

Honestly, I don't think anything could have made this stay better. I was in Oswego for a memorial service / family reunion, and we had a group rate. Even if we hadn't, though, I think the experience was well worth the cost, and the location is very convenient to everything Oswego has to offer. The entire staff was friendly, helpful and welcoming, from the front desk staff to the breakfast room staff to the housekeeping staff, every single employee I encountered made me feel like a valued guest. The night of the memorial service, my family (about 16 of us) basically took over the breakfast room and ordered in food. We were concerned about leaving a mess so asked the front desk if we could get some cleaning supplies to clean up after ourselves. They insisted we not worry about it, that they would handle the clean up. The rooms were extremely spacious, quiet and immaculately cleaned each day. The bed was very comfortable, and there were plenty of pillows to choose from. The bathroom was spacious and well laid out (note - my room had a large stall shower and no tub - be sure to check if you need a tub in your room). The views were fantastic - my 4th floor room had a balcony overlooking the Oswego River and Lake Ontario - just beautiful. Breakfast was much better than the "continental" breakfast advertised. There were scrambled eggs, sausage, bacon and a waffle maker along with the usual continental breakfast fare. Everything was fresh and plentiful. From check in to check out, this was probably the best experience I've ever had at a Best Western property. Kudos to management and staff for running a fantastic hotel and making their guests feel welcomed and valued. less

I traveled in for business and was pleasantly surprised that I had a room with a view. Every day I could walk out on to my balcony and see the river. Hotel was nice and clean. The one part I did not understand was the shower. It had no door on it, so the whole time I was using it, water was splashing on to the floor. Just weird set up. less

I keep going to this hotel. I keep having a pleasant stay. This week, Angela and Zack at the front desk and Nick (bartender) and Nick (Manager) at the restaurant welcomed and pampered me. I will keep going there and so should you. It's a great place to stay when visiting or moving your offspring in for the school year. You can relax at the bar/restaurant outdoor fire pit on the waterfront or by the fireplace inside (depending on the season). You can relax in the pool or work out in the gym. Of course, these things are great whether or not you are visiting the college. There are plenty of reasons to visit Oswego and this is the place to stay if you do. less