Best Western Plus Oswego Hotel and Conference Center

Great riverfront hotel, with lovely balcony with 2 chairs. Clean, large room and bathroom. Very convenient that it has it's own restaurant on the river. Breakfast was better than most hotel breakfasts. less

I've stayed at this location many times before so I'm pretty happy with what they have to offer. We stayed over the Labor Day weekend (2019). When my husband called to make a reservation he was told it was extremely full. Got a room so we were happy. Got there with a late check-in arrival and were given a handicapped room (not needed) but my husband dealt with it. Actually ended up liking it. The weekend weather was just perfect. Great for sitting out on the balcony, only we didn't have outdoor furniture. I asked the maid and also the front desk. I was told we won't be seeing any on our stay. I went outside and took multiple pictures of the building and my room was the only one with not patio chair/chairs table. Humm....so I rolled out the desk chair. One can argue the fact that it was a H/C room but what if someone had a companion with them? Kind of discriminating. The next night went to Alex's on the water. What a mistake that was. NO mint for mixed drinks, 2 main entrees/meal NOT available, NO dinner rolls were being served and 3 of the 6 desserts were NOT available either. Who runs such a poor restaurant? We were one of 4 families in the entire place. So it wasn't do to a packed house. We like to give the hotel and restaurant our patronage but this was too much negative for me, So we took our money else where. I've been here before and know it's better than this one unfortunate trip. So I will be back but it will be a while until I find myself here again. less

Ok. Just left this place. People working the front desk were very nice and courteous. So why the negative review? There is a decent size gym and pool on the lower level. The problem is that outside people can pay a monthly fee to use the gym and pool. This seems at attract a bunch of real cranky senior citizens who are there every morning My kids would go down to use the pool (we stayed 3 nights ) and would often get yelled at by angry senior citizens who though they owned the place. My kids were a just like normal kids and having fun with their siblings in the pool. Some of the things they said to my kids “ stop splashing!!” “Can you not talk so loud!” “ these lanes are for laps!” The pool is probably 20 feet long. The fact they even rope off lanes for “laps” is utterly ridiculous. These roped off lanes leave a tiny area for kids to use. The best part is after they take over the pool they all shoot upstairs and scam in on the free continental breakfeast. I have nothing against senior citizens. I do have a problem with a hotel letting outsiders take over their facilities that are advertised for hotel guests. I paid almost 600 bucks for 3 nights. I bet they gym memberships you sell take almost 2 years to generate that income. Sorry best western. Are you a health club or a hotel? The fact that you let outside people come in and treat your guests like this means we won’t be back less

In a nutshell, a beautiful view with a very pleasant and courteous staff. The rooms are clean and comfortable with cable and internet access. Access to the adjoined gym/pool/sauna/jacuzzi for guests of the hotel. Reasonably priced throughout most of the year. Restaurant addition on premises plus close to other nearby restuarants. Accepts AAA discounts. I won't stay anywhere else in Oswego. Almost canceled vacation because I waited to long to book and almost couldn't get a room. The hotel IS part of my vacation. That's how good it is. If I had to make a negative comment it would be that there continental breakfast could be improved (but really, couldn't that be said for just about ANY hotel?). less

this hotel was very busy because of a wedding but the staff was well organized and worked hard to keep everyones visit go a smoothly as possible. My husband and I stayed at the Watertown Bestwestern the night before. the difference between these two hotel was night and day. less