Great Stay in Oswego
06/04/2018 whatupdere, Long Beach, California
Honestly, I don't think anything could have made this stay better. I was in Oswego for a memorial service / family reunion, and we had a group rate. Even if we hadn't, though, I think the experience w... more
Honestly, I don't think anything could have made this stay better. I was in Oswego for a memorial service / family reunion, and we had a group rate. Even if we hadn't, though, I think the experience was well worth the cost, and the location is very convenient to everything Oswego has to offer.
The entire staff was friendly, helpful and welcoming, from the front desk staff to the breakfast room staff to the housekeeping staff, every single employee I encountered made me feel like a valued guest. The night of the memorial service, my family (about 16 of us) basically took over the breakfast room and ordered in food. We were concerned about leaving a mess so asked the front desk if we could get some cleaning supplies to clean up after ourselves. They insisted we not worry about it, that they would handle the clean up.
The rooms were extremely spacious, quiet and immaculately cleaned each day. The bed was very comfortable, and there were plenty of pillows to choose from. The bathroom was spacious and well laid out (note - my room had a large stall shower and no tub - be sure to check if you need a tub in your room). The views were fantastic - my 4th floor room had a balcony overlooking the Oswego River and Lake Ontario - just beautiful.
Breakfast was much better than the "continental" breakfast advertised. There were scrambled eggs, sausage, bacon and a waffle maker along with the usual continental breakfast fare. Everything was fresh and plentiful.
From check in to check out, this was probably the best experience I've ever had at a Best Western property. Kudos to management and staff for running a fantastic hotel and making their guests feel welcomed and valued. less
Emily C, Manager at Best Western Plus Oswego Hotel And Conference Center, responded to this review
Thank you very much for your review. I'm very glad to hear you had an excellent stay.
We hope to see you again very soon! :-)
Assistant General Manager & Director of Sales
Best Western Plus Oswego Hotel and Conference Center
26 East First Street
Oswego, New York 13126