Best Western Plus Orange County Airport North

I have stayed at this location several times over the last year. Breakfast staff and front desk had always been friendly and helpful. This time has been very disappointing. My husband was talking on the phone right outside the hotel when a homeless man started harassing him. Benjamin at front desk was on the phone and ignored my husband’s plea for help. Benjamin let the homeless stay in the lobby without a mask. When asked for the general manager’s name, Benjamin failed to furnish the information. His lack of consideration for customers’ safety is unacceptable by any standard. How can a big brand name like Best Western can afford such egregious mistake and forsake customers safety during this pandemic. Go somewhere else. This is not worth your life. less

Beautiful, modern, clean rooms with superlative hospitality from staff. Breakfast and, on-site parking included in rate. Very reasonable rates for a hotel in North Central Orange County. I would highly recommend however, area security concerns can pose an issue. less

Located close to the airport and within walking distance of a decent indoor/ outdoor restaurant. Shops and restaurants are within a few minutes driving distance. Front desk has always been friendly and fast at check in/ checkout. Layout is a bit odd if you like using the stairs as stairs are towards the outer corners of the building. You can access your room on any floor from the outside, no need to go into the lobby unless you need the elevator. Rooms have nice clean hard surface floors, some have territorial or pool views. Rooms have a work desk , small couch and table to eat..fridge. microwave and a good size closet with luggage stand.. Outlets on lamp bases are a bit misplaced for many wallwart plugs. Clean shower and tubs all worked well. Occasionally have seen water drain slowly on 3rd floor, but everything worked. The climate control is a wall unit and they are a bit louder than central systems, but they work well and the room was comfortable. Breakfast has a variety of choices that change over the week. Pancakes, waffles,breads, hash browns, eggs, meats, yogurts, fruits, juices and pastries, served up quickly by nice ladies. No gym or other recreational facilities were open yet, but that is a product of the uneducated local health dept.workers keeping some geographical areas amenities closed while others are open. less

Stayed in Orange County airport location for 2 weeks. The whole experience was very good. Clean and neat rooms/bathrooms, everything functional, and early morning breakfast. The hotel must have been less crowded than usual due to COVID as well as the common area and pool were shut, which might have enhanced my noise free and quiet experience during my stay. The employees were courteous and helpful. There is nothing close by at a walking distance except a gas station and a subway inside it. Ample parking spots in and around the hotel. The whole terrace drive have hotels on both sides in the road. BW plus, La Quinta, Comfort Inn.... Based on my current experience I would recommend this place 👍🏻 less

My stay here was GRREAT! I get it with the whole Covid-19 going on and restrictions but thank you for the wonderful breakfast. Amazing service from Front Desk to Breakfast ladies, even housekeeping. Ty!!! less