Best Western Plus Orange County Airport North

I stayed at this facility due to having an early flight the next morning. I later realized they charged me an additional $200. When I called about that fee I was told it was for having a dog in the room. I offered proof that I traveled to and from California without a dog. I requested they review their security cameras to see that I arrived and checked out without a dog. The GM that identified himself as Huy Tang only replied (repeatedly) with, “The housekeeping supervisor verified it so there is nothing I can do.” The dismissal of my requests makes me think they are trying to make up for some of their lost income during the COVID-19 pandemic. Beware! less

Had a house rented for our trip that was canceled last minute. All the hotels were pretty much booked up because of a convention. Booked this place because it was the cleanest looking one left. What a relief when we got there. I give it 5 stars for being clean, quiet, friendly, with comfortable beds, free breakfast, pool, jacuzzi, nicely decorated & easy on & off the freeway. . We had 12 of us & rented 4 rooms for 11 days & have no complaints. Our stay was EXCELLENT! ⭐️⭐️⭐️⭐️⭐️ less

Everything about the hotel was good. It was clean, the beds were comfortable and the tv worked. Best of all was the free cooked to order breakfast. No more scrambled only egg options, I got to have the runny yolk that I love. less

This is hotel was quite clean, had a great location (safe and close to everything), and the staff was very friendly and helpful! I was quite impressed by their freshly made breakfast served on hot plates, nice coffee as well. I noticed that they had a nice pool but I was too rush to use it this time, wondering if it's a heated pool. Would definitely try it next time. Overall, this hotel is of a great value!! less

During my late evening check-in for three rooms the staff was very courteous. They were patient and flexible with the explanation of three different names for each room, amt of keys and checking in at different times. They explained the grounds and where to park very thoroughly. Our request to have two of the rooms adjoining was honored and they were able to place the third room two doors away, so our party was close. The floors are laminate flooring, which feels a bit loud and cold, but the temperature of the room without using any air was comfortable the entire stay. Our room was facing into the middle parking lot, and with exception of our party (7 women) and another group of youngsters, the rest of the hotel was quiet, although it seems to have full capacity. The breakfast was delicious with different menu options each day including eggs, meat, hashbrown/waffle or pancakes, and a self-serve bar for cereals, oatmeal, juice, bread & bagels w/ cream cheese, pastries and beverages. The staff in the dining room were also very courteous. If I am in this area again, I will stay at this hotel. less