Good Location, great room!
12/03/2018 Patrick F, Excelsior Springs, MO, United States
My wife and I decided to cash in our reward points and enjoy a night out. This location is very near the interstate making it easy to get to. There are many options nearby for food and entertainment. ... more
My wife and I decided to cash in our reward points and enjoy a night out. This location is very near the interstate making it easy to get to. There are many options nearby for food and entertainment. We opted for the deluxe king room. The additional space was well worth the additional cost. The breakfast in the morning was great, but the coffee was so-so at best. less
BW-FOM-Mgr, Front Office Manager at Best Western Plus Olathe Hotel, responded to this review
Hello Patrick F,
Thank you for choosing to stay with us! I'm thrilled to hear that we met your expectations and that you had an enjoyable stay with us. I'm glad my team was able to make that happen, I'm so proud of all my staff. They work very hard everyday and I'm lucky to have them as a part of my team! I will pass along your kind words to all of them for doing an awesome job!
Only through guest feedback can we truly learn where we need to improve and where we are strong. The information that you just provided will help us improve our hotel for future stays, if you can think of anything else that will helps us improve please don't hesitate to let us know!
We truly appreciate your positive comments and hope you will choose to come stay with us again.
If I can be of assistance in the future, please don't hesitate to contact me at 913-440-9762.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Mara Juarez-Hernandez CFDM
Front Office Manager
Best Western Plus Olathe Hotel