Clean, but nothing special
We stayed one night here. Our first time. We’ve stayed in several over the years. It was clean, but looks a bit worn. They put a sticker on the door jam/door to indicate it’s been cleaned, but I didn’... more
We stayed one night here. Our first time. We’ve stayed in several over the years. It was clean, but looks a bit worn. They put a sticker on the door jam/door to indicate it’s been cleaned, but I didn’t see anything special on the cleaning cart that denoted special cleaning. The bed was comfortable. StAff was very nice.
Breakfast is a paper sack with an apple and muffin. You can get a styrofoam bowl with 1 biscuit, some gravy on top and 1 or 2 sausage patties. With that in hand, silverware, a cup of coffee and a cup of oj, it was difficult to navigate the elevator and door. A tray would be very nice. There is no place to eat downstairs. less
Best Western Plus Olathe Hotel, General Manager at Best Western Plus Olathe Hotel, responded to this review
CRMyers,
Thank you for completing our survey regarding your recent stay at our property.
Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. Your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at 913-440-9762.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Pam Hill
General Manager