Best Western, Who Knew?
16/05/2017 ElaineMinor, Atlanta, Georgia
I had the entire wrong perception of the Best Western Brand and I'm here to set the record straight, this hotel was phenomenal! From the curb appeal at the driveway to the artwork on the walls this ... more
I had the entire wrong perception of the Best Western Brand and I'm here to set the record straight, this hotel was phenomenal! From the curb appeal at the driveway to the artwork on the walls this hotel was everything that I needed it to be after a terrible experience at a nearby hotel. We booked the last two rooms from our cell phones and headed right over. The front desk attendant actually greeted us by name, still not sure how she knew it was us. But at that very moment, I knew we were in good hands. The hotel is well landscaped and manicured, every little detail is in place as it should be. The hotel was inviting, very well updated, exceptionally clean. I had no idea that the best western's had so much to offer but thanks to the staff and service at the Oceanside Palms, I will be on the lookout for Best Western brand when I travel. We were greeted each and every time we entered or exited the building. We were offered fresh baked cookies and cold water. Someone was always checking to see if we had what we needed and it was awesome. The rooms were very nice, the air worked great, the artwork actually looks like art not just pictures in a room. Everything is exceptionally clean, and I am quite the critic when it comes to clean. Everything was operational, no busted ice machines, no failing gym equipment, The area was safe to take a walk to the pier or to grab some food. I wouldn't hesitate to recommend this hotel. less
Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Let us start off by saying thank you for letting us host your stay and for the wonderful review. The hotel was built and designed by our owners with great care taken to ensure our guests enjoy the same experience as you. Reviews are extremely important to let us know when we're on track & we've already passed on your kind words to our team.
We loved that we changed your perception & we look forward to your next visit.
The Oceanside Palms Team.