Best Western Plus Oaklands Hotel

Small bed but a large room with comfortable seating area and tv. Coffee making facilities in room also. The bar and restaurant are nice and the staff were friendly. Could do with a bit of work around the place but it’s not too bad and doesn’t spoil your stay just yet. less

Stayed in one of the lodges last weekend, very spacious and lovely decor. Had evening meal in michaels restaurant and the food was amazing!! Staff at all times were very friendly and welcoming. Breakfast was a bit confusing as they have changed the layout and preferred the old buffet style but again food was very good although portion size was small. Definitely look forward to going again less

I would like to sing the praises on the new restaurant at the Oaklands Hotel. Firstly the staff walk around with a spring in their step and know what they are talking about and are polite. The new menu and food are now much better and very well presented and when served it is done politely not slapped down on the table like it used to be. Overall much better. If i have one gripe i could not lock onto the hotel server less

I arrived at about 7:30pm, and there was already another guest waiting to check in. He went off to find someone to check us in. Once checked in and sorted out, I ordered room service at 8:30pm. It was 9:30pm before I realised the time and my room service never arrived. There was no call as to why, it just never arrived. When I woke up in the morning, I got up to shower and my shower wouldn't run hot water. Only freezing cold. The positives were that the bed was really comfortable, the room was nice and the bathroom was well decorated too. Check out was swift but I wasn't asked if my stay was ok or if I had any problems. I got a copy of my invoice and left. less

Very friendly staff that make you feel welcome as soon as you arrive. Room was nicely decorated and had the essentials that you would expect. We had booked a table in the restaurant and was extremely pleased with the service that we received from the staff. The food we had ordered was absolutely tasty mouth watering and fabulous and cooked to perfection. Breakfast the next morning was a help yourself to cereal toast coffee fruit and full English you ordered and was brought out to you which was very nice and tasty. All in all my partner and I enjoyed our stay at the Oaklands hotel and would recommend this hotel the only complaint we have is that it is not clearly signposted on the main road and you could easily drive past it and the internet keeps dropping out. Apart from them two issues a good all round service accommodation and food and friendly staff less