Stayed for a friend's wedding. Overall this is a very nice hotel in a good location. The hotel rooms situated within the hotel are cosy, clean and nicer than the pictures appear on the website.
We stayed in a suite situated just outside the main hotel. If you look on the website and see wood cabin looking places with a slightly untidy garden that is where the suites are. These are described as "luxury" suites but I'm not sure luxury is the most accurate description. They are spacious and the bathroom and bedroom were clean and faultless. However, the living area, although huge, was not what I would call luxurious. Our friends' suites were slightly smaller but more cosy and homely and had a nice balcony (they were upstairs). We were in the Calthorpe Suite on the ground floor. The sofa was a little bit grubby with bleach stains on and a little smelly - it really should be replaced. There were no cushions on the sofa, an office looking glass table with nothing on it and office swivel chair; it was more centre parcs style than luxury but functional.
We had no garden view because a low wall and bushes obscured it. The actual garden area really needs a complete revamp anyway and a tidy up. It's a little off putting but has a lot of potential to look lovely. May be an idea to get rid of the unused swimming pool too.
Having said that the big plus side of this hotel is the friendly helpful staff that made the stay very pleasant overall. Brilliant venue for a wedding, the staff really put themselves out and are very approachable. I would stay here again but would be satisfied with a normal room. less