Best Western Plus Oaklands Hotel

I booked a room for 3 nights through my companies booking agents, first impression were positive. There is a bar/restaurant and on days when the sun is out a nice decking area. The first problem i encountered though was when trying to connect to wifi in the room, i was on the secong floor and it would not connect at all, although you can get reception in the bar area. The mobile phone signal is also non existent. Which means you cant use data either, very frustrating when away for work. I did enquire at reception but was told the phone signal is always poor, which is fair enough, not much they can do about that. But when i mentioned the wifi issue i was told they were waiting for an engineer, and that they had to put up with it as well...to be honest if they had mentioned on check-in that they had an issue I wouldn't have left this review...so if you are thinking of using a laptop here you may want to re-think. less

Was a little difficult to find once there because of inadequate signing which could have been better. The lane leading up to the Hotel was not very clean and tidy giving perhaps a bad impression of what the Hotel would have been like but at the front door, was nice and clean and the staff were very helpful and friendly. The rooms were excellent, clean and very well furnished. The bar staff, although pleasant, (were they casual due to the wedding function )seemed at times to be 'lost' when it came to serving, perhaps enhanced training would help. Other than those minor 'gripes' I would definitely use this Hotel again. less

Perfect nights stay for a nice getaway. Although could have better quality mattresses very thin and could feel the springs a lot. But overall 100% would stay again already looking to rebook another night in a suit. less

If you are looking for an uncomfortable, over priced sleep deprived hotel, this is the place for you. With massive flood light right outside the bedroom window you have the pleasure of 24hour day light and no sleep. The wifi is also an interesting challenge, very limited and intermittent connection. Occasionally there is a bit of 4G if you hang out of the window. This was probably a very cool.place back in the 1980's. less

Lovely rooms was just watching tv about to take a shower to relax and someone had come in to my room downstairs had double booked the room so guest let them self’s in to the room I was staying in after going downstairs I had been moved room to a small room witch you can hardly move in didn’t even get an apology for the mix up less