We booked this as a black friday deal (we had done this the previous year too ), our stay was amazing .We were taking elderly parents as their christmas present and i have to say from start to finish service was incredible.
I had a few query's and emailed the hotel , Vicky was very quick to respond and so helpful , she made such a difference to our stay . We arrived for afternoon tea and were served by a lovely man who was there throughout the stay ,evening meal and breakfast too .
The food and service were the best we have had in a hotel in this country in a long time , just the little personal touches made our stay so enjoyable , we had a lovely room and our parents had a lodge with a wet room this was worth the upgrade for them as all on ground level no stairs to encounter .
We would highly recommend this hotel to anyone wanting a lovely chilled break in nice surroundings . Thank you all at the oaklands, we have booked to go back in April again less