Best Western Plus Oaklands Hotel

Dreadful Hotel. Noisy late night bar/disco venue for stag, hen and corporate parties. Made to pay on arrival, always a bad sign. Room was thumping with noise. Got moved to the "annexe" smelling of damp and febreeze. Truly awful place. AVOID less

Whatever that title implies, it is not what we thought. Bottomless is just the alcohol and the food is definitely not Michelin starred. We had a choice of one first course,from four breakfast options and one desert from a choice of four.The scrambled eggs were over cooked and the mushrooms fatty. The pancake dessert was just shop bought pancakes with a little maple syrup and crushed meringue on top. Not worth £20 a head unless you overdo the alcohol. Coupled with a wedding next to us, behind a curtain but many waiters and waitresses kept rushing passed us. We definitely wouldn’t go again though the staff were all helpful and polite. less

We stayed the night to celebrate our anniversary and we had a wonderful time. Enjoyed a chilled glass of wine on the decking and enjoyed the afternoon sunshine. We had a nice walk down by the river. We stayed in the Oulton suite which was a lovely room, with a separate bedroom and large living space with sofa. the bed was very comfy and a nice powerful shower. We had a lovely breakfast which set us up for a busy days shopping in Norwich. Look forward to returning 😀 less

Stayed here for 2 nights and used as a base whilst attending Snetterton race track. Nice to have the extra space in the suite, a fridge in the room would improve the offer greatly. We didn't use the patio area with the suite on the first night as there was a wedding reception in the function room who were quite noisy, it was lovely to use on the Sun evening, the outdoor area cleanliness didn't match the interior of the suite. Good size bathroom with bath and separate shower, plenty of hot water. Comfy bed with a soft mattress topper, may prove difficult for tall people as has an end on the frame. Car parking is limited if the restaurant is busy. less

Poor rooms, very shabby hotel. The fact I had to add salt and pepper to the meal just to get some flavour really sums up this hotel. Staff, whilst pleasant, had no idea how to deal with my concern over the poor food. Best Western need to seriously consider the standard of their hotels. I appreciate it's cheap but food should not be neglected. No recommendation here, try elsewhere (sad face) less