We were a table of 6 (pre-booked) and sat down, expecting waiting staff to come with menus, take orders etc. We sat there for a while and eventually managed to catch someone’s eye only to be told it w... more
We were a table of 6 (pre-booked) and sat down, expecting waiting staff to come with menus, take orders etc. We sat there for a while and eventually managed to catch someone’s eye only to be told it was all done trough the app on the table (if we,’d been told when we sat down we could ha saved a good 30 minutes)
The drinks came out sporadically as did the food...eventually! Our1st meal came, followed by a dish of veg.....and the next one was around another 10 mins....and this is how it went on. The next 2 plates came out after about another 10 mins along with some veg of which most was inedible After sitting there for nearly 2 hours one of our party still hadn’t their main course, another hadn’t got the drink they ordered with their food, another had her main meal refunded as it was inedible and 3 of us cancelled the dessert otherwise we may have been there all evening
I appreciate it’s the first Sunday out after lockdown but the hotel knew how many were eating as everyone was pre booked but I’m afraid the standard of food and service wasn’t all that it could have been (every member of staff we spoke to was apologetic about the wait etc) but I, and the other members of our party, would certainly think twice about going back to the hotel less