Best Western Plus Novato Oaks Inn

215 Alameda Del Prado, Novato, California, 94949-6657, United States
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Wed, 29/01
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Best Western Plus Novato Oaks Inn

Nestled amongst the scenic hills of Marin County, this Novato hotel is ideal for a business strategy retreat or relaxing weekend getaway.

Situated between San Francisco and the Sonoma Wine Country and adjacent to the city of San Rafael, Best show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out16:00:00 | 12:00:00
215 Alameda Del Prado, Novato, California, 94949-6657, United States

Reviews of Best Western Plus Novato Oaks Inn

Traveller Overview:
4.5 Rating: 988 reviews
Excellent 67%
Very Good 25%
Average 4%
Poor 1%
Terrible 1%
Rating

C8092YDnancy, wrote review 06/09/2021

Extreme Odor from Smoking

This was a smoking room but it obviously never been aired out after the prior guest. The odor was so severe that we felt like we couldn’t breathe safely and we were forced to leave without compensatio... more

Owner Response
Michelle Duffy, General Manager at Best Western Plus Novato Oaks Inn, responded to this review
I am so sorry to read about this experience, and I apologize that staff did not notice an odor before you checked in. Unfortunately, badly behaved people do break the No Smoking rules and I am sad it ruined your stay. I am bothered that you did not ask to be moved though? We would have been happy to relocate you to a new room that would have made your stay much more enjoyable. On behalf of my team, I am sorry we did not exceed your expectations.
Rating

tyralamar, wrote review 29/08/2021

Surprised

Decided to stay here after a long work day in Marin County. I had never stayed at a Best Western Plus and was pleasantly surprised. The entire building had just been remodeled and was so nice. The sta... more

Owner Response
Michelle Duffy, General Manager at Best Western Plus Novato Oaks Inn, responded to this review
Thank you so much for the 5 Stars! I am so glad you thoroughly enjoyed your stay with us. We certainly appreciate your great and well written review!
Rating

Diana S, wrote review 13/08/2021

The best of best western

Novato oaks is my home away from home. I spend 1-2 nights per week there. They are always friendly and helpful. They are the best at customer service and satisfaction. If you need to stay in Marin, st... more

Owner Response
Michelle Duffy, General Manager at Best Western Plus Novato Oaks Inn, responded to this review
Dear dSalyer, Thank you for the glowing review! We certainly enjoy providing you with your weekly home away from home and look forward to welcoming you back each and every time. Thank you so very much for the staff recognition. We truly appreciate you.
Rating

Jessica U, wrote review 09/08/2021

Highly recommend

We have stayed here twice now, and both stays exceeded expectations. Rooms are updated and beds comfortable. We enjoyed the quiet, private pool and hot tub. We also enjoyed the gas firepit after a coo... more

Owner Response
Michelle Duffy, General Manager at Best Western Plus Novato Oaks Inn, responded to this review
Thank you for the great score! I love the comments about enjoying the firepits, sounds so relaxing!
Rating

jennipike2021, wrote review 01/08/2021

Great little gem!

We stayed one night after a day at the beach. We will be back again for sure! Hotel was lovely- clean, comfy, friendly, and welcoming. Our three kids enjoyed the visit the most! Nice pool and spa and ... more