"THE BEST" of The Best Westerns Plus
21/04/2017 MarinCountyJohn, Novato
We recently stayed two nights at this exceptional Best Western Plus while we were moving out of our home in Novato to relocate to a new home in El Dorado Hills outside of Sacramento. Despite having to... more
We recently stayed two nights at this exceptional Best Western Plus while we were moving out of our home in Novato to relocate to a new home in El Dorado Hills outside of Sacramento. Despite having to change our reservation just a day before, the front desk staff was extremely accommodating and was able to secure another reservation for us on a busy weekend.
We unfortunately were not really able to enjoy all the facilities due to time restraints, but the room was extremely clean, the beds very comfortable and the only drawback we found was a slightly dated HVAC wall unit that was somewhat noisy. The complimentary breakfast had a wide assortment of choices, with just about anything you might enjoy for a quick bite including bakery fresh doughnuts and muffins in an impressive display case in its own separate area of the well spaced dining area. A very nice staff member was present even in the wee hours of the morning to assist in preparing our plates and answer any questions.
Overall, this property easily earns its #1 ranking and would be hard to beat under any circumstances considering its value, extremely hospitable and friendly staff, prime location and a willingness to meet and exceed a guests every expectation. I highly recommend this hotel and will definitely be staying again if the opportunity arises. less
Jessica S, Manager at BEST WESTERN PLUS Novato Oaks Inn, responded to this review
Thank you for taking the time to share your review of Best Western Plus Novato Oaks inn. I am pleased to hear that you had an exceptional experience and that you enjoyed your guestroom and amenities. We sincerely appreciate your kind words regarding our staff and service and look forward to welcome you back to the Novato Oaks Inn in the near future.