Best Western Plus Nottingham Westminster Hotel

Not visited the city for several years but on a visit to family we stayed 2 night's this week. We received a warm welcome from the staff who were all very professional and helpful during our 2 night stay. A really nice room very clean and well decorated. A decent bed that ensured 2 good night's sleep. A bus stop just outside the hotel with very frequent buses to the city centre We went out the first evening but our son visited for dinner on the second evening. The food and service was really good well worth eating there. Breakfast was standard buffet style. A decent breakfast on day one the same thing on dy 2 but it must have been out a while on the 2nd day because it was on the cold side. The only blip during the visit. We will definitely be visiting Nottingham more often in the future and the Westminster will be a place we will return too less

The hotel team were friendly and helpful on arrival and our room looked exactly as it did on the website. We had a drink in the bar area and went out to dinner with our son who is a student at Nottingham Trent University. On arrival back to our room we looked forward to a good night sleep but it was so noisy. Our room overlooked the road and was above the entrance so there was shouting and noise from people who had gone out drinking and then stood outside. That was not including the noise of the traffic and sirens. Also our room was near the stairs so that when people came in chatting and clunking up the stairs at all hours well I was slowly losing the will. The rooms are very thin it was not pleasant hearing next door going to the toilet in the night. Such a shame for a nice hotel less

Stayed with my husband and child for one night. There was a group of men leaving this hotel when we were going back to our room. I was with my child. They seemed to enjoy intimidating us by staring and talking to each other and then smirking and looking back at us. I did not feel safe at all. We ate our tea in our room. I saw some of these men on the morning. They were happily refuelling constantly at the buffet breakfast. I would not have stayed if I had know they allow groups of men to stay (whatever the reason or circumstance). The room above us was very noisy at about 4am. Woke us all up. Some of these men came down the stairs from the floor above us as we were coming out of our room on the morning. I hung back and waited as one flung a door open on us (glass doors so he could see us). No apology, no courtesy. Not the type of people I want myself or more importantly my son around. Their whole demeanour was quite arrogant. Will not stay here again. less

Arrived around 3.40pm on The Friday afternoon to stay for two days on a family get together.The car park was not too over crowded. So I had the choice of a parking space. The reception staff were efficient and friendly. Breakfast on The Saturday morning provided an excellent time to enjoy what was on offer, which was either continental or english breakfast. I needed directions to a road where a great niece of mine was living. Amy really went out of her way to ensure I knew where I was going by providing a printed map of where I was going and explaining the route. The bar area in the evening was clean and inviting. The drinks were probably a little expensive, but then again I was staying in a hotel. Parking spaces were quite tight which was a concern to me, but nothing happened to my vehicle. Besides this the room was clean with a modern en-suite bathroom. The bed was a little hard, but had either soft or hard pillows. The checkout on the Sunday morning took less than a minute. So, all in all it is a hotel I would visit again if in Nottingham. It is not perfect. Then again though you cannot keep everybody happy as the old saying goes. less

While this was not a consideration for us, the number of stairs could be a concern, although we have been told that the hotel has a few easy-access rooms. However, if you have mobility issues, this place may not work for you; check before booking. The room we had was fairly large, comfortable and clean, with an air-conditioner. Little external noise. There are a number of restaurants in the immediate vicinity, as well as a restaurant and bar in the hotel; a supermarket is a few minutes walk away. A bus-stop is right outside the hotel. Breakfast in the hotel dining room was substantial, and varied; a large number of gluten-free items were available both on the menu and the buffet. less