Best Western Plus Nottingham Westminster Hotel

We enjoyed our stay at this hotel for the most part. We approached the hotel from the south and were unable to turn into the parking area, so drove up the road and approached from the north. The parking can be tight but manageable. Check in was a breeze and we found our room in the corner of the hotel, overlooking Mansfield Road. The room was quite well appointed and large. I would like to give this a rating of 4, but can't give it more than average, for 2 reasons. Firstly, the lack of WiFi in our room. We asked about it at the desk, and were told that it would be reset. When we returned from our evening meal, there still was no WiFi. Our question was answered with "the manager checked in the corridor and it is working". That was it. Communicating with family and friends was only possible when we sat in the bar area. I took my laptop to the reception desk to ask about this and of course there was not a problem there. The second negative was at breakfast the first morning where we were not shown as having booked the breakfast package. After some discussion and showing the confirmation email (WiFi is good at the front desk!) it was straightened out for us. Then the question was asked about our second day...same...not shown as having breakfast. Got that sorted quickly though. All in all it was a good couple of nights. The bed was comfortable, it was quiet after 10PM when traffic died down. The shower and bathroom were both good. I suggest to management that WiFi must be upgraded as it is the primary means of communication these days. less

Booked a Superior room for 2 nights for £120 which is good value for money considering some hotels are that much for one night. Pros: Large room Clean Comfy beds Friendly staff Free parking Cons: Location is not walking distance to the city centre Floorboards really creaky Not quite soundproof as feels like someone is in your room when outside the door Parking was a little tight Wouldn’t be my first choice hotel in Notts but for the price can’t go wrong! less

Ideal place for me to stay on short trip to attend Wolfson cystic fibrosis unit at City Hospital. Vicky at reception was so welcoming on arrival - and her work colleagues were equally helpful during my stay. Just the treatment I needed given my medical problem. Although single room was relatively small, excellent value, pleasant bar / restaurant and close to city centre. less

Food in restaurant was lovely, all staff were very friendly. Room is spacious and clean, all facilities that I require. Bar decor is very nice and selection of drinks is very good. Signage could be better Ellie and Paulina were very friendly on check in and in restaurant and bar. less

Convenient location on a bus route. Parking a bit tight. Best value to book direct with hotel. Standard double is fine for one person. Nice to have bath and shower. Very clean. Very comfortable bed so slept well less