Beds that go clunk in the night!!!!!!
10/12/2018 sheffieldblock, Sheffield, United Kingdom
We went to Nottingham for the Christmas market and a weekend away before Christmas as my job means I have to work through Christmas. We was getting there early to make the most of the weekend and was ... more
We went to Nottingham for the Christmas market and a weekend away before Christmas as my job means I have to work through Christmas. We was getting there early to make the most of the weekend and was going to leave our case at the hotel as we had to park in the Q park a couple of streets away, (an extra £9.50 for 24 hours with hotel discount) but when the Lady eventually found our booking a room was ready. So dropped our case off in the room.
The hotel is located in the town centre and close to the tram stop, plenty of places to eat and drink, close to the Christmas market.
The room was lovely and clean but the beds, oh my gosh, for £207 per night for a basic room with no breakfast I’d expect a comfy bed. The beds are 2 singles fastened together with a topper so they are nice and big, however my half of the bed felt like I was sleeping on chain mail with all the chinking, boings and digging in of springs. My partners half creaked and clunked, we both tossed and turned and ached the next morning.
In the bath there was the big metal disc that usually covers the drain just randomly sat in the bath, the window handle was literally hanging on (which I reported in case it did fall off and hit someone below). Then to top it off someone previously had used some of the coffees and put the empty wrappers back upside down to make them look like they was full!!
There was only 4 little milks left in the room, it takes 2 to make the coffee look coloured, I know you can get more from reception but when you’re in your night attire you don’t wan to get dressed to go to reception for more supplies.
There was toiletries in the bathroom which looked really nice, (can’t comment on what they are like as we take them to our local homeless charity)
We was on the third floor right at the end so it was really quiet which was a plus.
This is the most we have paid for a basic room and it certainly wasn’t worth the money, we have stayed in little B&B’s for a third of the price and had more luxurious rooms with comfy beds.
Jeremy S, General Manager at Best Western Plus Nottingham City Centre, responded to this review
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