Best Western Plus Northwest Inn & Suites

11611 Northwest Freeway, Houston, Texas, 77092-6257, United States
based on 201 reviews Trip Advisor Logo
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Best Western Plus Northwest Inn & Suites

Select this hotel in the northwest corridor of Houston, Texas offering guests great amenities and service.

The Best Western Plus Northwest Inn & Suites offers guests the perfect combination between comfort and convenience. Property is 100 p show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
11611 Northwest Freeway, Houston, Texas, 77092-6257, United States

Reviews of Best Western Plus Northwest Inn & Suites

Traveller Overview:
4.0 Rating: 201 reviews
Excellent 40%
Very Good 37%
Average 13%
Poor 4%
Terrible 2%
Rating

Nicholas M, wrote review 17/02/2021

Nice Stay Comfortable Rooms - Overpriced

Great room and comfortable. Quick breakfast in the AM. However room rate was pricey for the area and deposit is required. I would try to book third party because they had better rates than my book dir... more

Owner Response
Hotel Manager, Other at Best Western Plus Northwest Inn & Suites, responded to this review
Hello Nicholas, Thanks for the stay and the feedback. Security deposit is a normal practice and refundable on clear check out. We shall definitely check on your comment about the price factor. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.
Rating

nickdicenzo, wrote review 07/02/2021

Lovely stay

The room was clean, quiet, and delightful. I was only here for a quick single night layover. The staff was incredibly kind and helpful with my requests while enjoying the morning buffet. While ameni... more

Owner Response
Hotel Manager, Other at Best Western Plus Northwest Inn & Suites, responded to this review
Hello Nick, Thank you so much for staying with us and the wonderful feedback. Your generosity in appreciating our hotel staff and the dedicated services is very much encouraging. It is our privilege to host guests like you, who makes us run that extra mile towards guest satisfaction. Guests like you are the real ambassadors for our hotel. We will be really excited to welcome you again. Sincerely, Hotel Manager.
Rating

alonzogonzalezii, wrote review 12/03/2020

spring break 2020

Front desk was very friendly and helpful. Housekeeping did a great job cleaning our room. Breakfast had a good selection. The only take aways was the intern not work the first night there and we were ... more

Owner Response
bwplusnorthwest, Hotel Manager at Best Western Plus Northwest Inn & Suites, responded to this review
Hello Guest, Thanks for choosing the Best Western Plus Northwest Inn & Suites Appreciate your feedback and telling us what you liked and disliked during your stay. Nice to see the appreciation of front desk,housekeeping and breakfast. We shall work on your observations about the intern and the pool. Hope to welcome you again soon, Sincerely, Hotel Manager.
Rating

148johnnys, wrote review 01/02/2020

Very clean

I stayed at this hotel for one night it is very clean the customer service is very friendly and the breakfast is very good I would recommend this hotel again next time I'm looking for another hotel fo... more

Owner Response
bwplusnorthwest, Hotel Manager at Best Western Plus Northwest Inn & Suites, responded to this review
Dear Johnny, Thank you so much for your stay and kind words. I’m glad that you found us a pleasant place to stay and that our staff was able to offer good service. We shall be always striving further towards bettering the guest experience at our hotel. It is our privilege to have guests like you. We look forward to welcome you again soon. Sincerely, Hotel Manager
Rating

Paula T, wrote review 29/01/2020

A comforting experience

I travel to Houston frequently and truly enjoy my stays at this location. It is conveniently situated next to a major freeway and nearby eating establishments. The staff is very professional, frien... more

Owner Response
bwplusnorthwest, Hotel Manager at Best Western Plus Northwest Inn & Suites, responded to this review
Hello Paula, Greetings from the Best Western Plus Northwest Inn & Suites. It is indeed a pleasure when our valued guest share their stay experience positively Your generous indication of our performance will be a source of inspiration to our staff. It also encourages us to achieve higher standards of service. Goes without saying, your feedback will surely motivate the team to constantly strive for excellence. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Sincerely, Hotel Manager.