Best Western Plus Northwest Inn & Suites

11611 Northwest Freeway, Houston, Texas, 77092-6257, United States
based on 203 reviews Trip Advisor Logo
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Best Western Plus Northwest Inn & Suites

Select this hotel in the northwest corridor of Houston, Texas offering guests great amenities and service.

The Best Western Plus Northwest Inn & Suites offers guests the perfect combination between comfort and convenience. Property is 100 p
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
11611 Northwest Freeway, Houston, Texas, 77092-6257, United States

Reviews of Best Western Plus Northwest Inn & Suites

Traveller Overview:
4.0 Rating: 203 reviews
Excellent 40%
Very Good 36%
Average 14%
Poor 4%
Terrible 2%
Rating

Texan5513, wrote review 14/04/2021

Over night trip

The hotel was super clean! Check in was quick and we had to only pay a 25 dollar deposit. I can’t say anything negative about this hotel other than someone was smoking cigarettes and it could be smell... more

Owner Response
Hotel Manager, Other at Best Western Plus Northwest Inn & Suites, responded to this review
Dear Guest, Thank you for taking the time to tell us about your experience. Your valuable comments and suggestions for improvement are important to us. We shall check and take effective actions on those areas. Customer satisfaction is our highest priority. Look forward to welcoming you again. Sincerely, Hotel Manager
Rating

katreeshs, wrote review 01/04/2021

2 Day Stay

It Was Okay .. Very Clean !! Just Had An Issue With The Television And Air Conditioning Controls in One Of My Rooms !! Continental Breakfast, Was Not Continental 😂😂 But Overall It Was Okay !! Not Wh... more

Owner Response
Hotel Manager, Other at Best Western Plus Northwest Inn & Suites, responded to this review
Hello Katreesh, Thanks for your stay and the comments. I appreciate your feedback and telling us the positive and negative aspects . Our apologies for the inconveniences .We shall work further to improve the amenities and hospitality based on your observations. Guest feedback is important to us for improvement. Hope to welcome you again soon. Sincerely, Hotel Manager.
Rating

Nicholas M, wrote review 17/02/2021

Nice Stay Comfortable Rooms - Overpriced

Great room and comfortable. Quick breakfast in the AM. However room rate was pricey for the area and deposit is required. I would try to book third party because they had better rates than my book dir... more

Owner Response
Hotel Manager, Other at Best Western Plus Northwest Inn & Suites, responded to this review
Hello Nicholas, Thanks for the stay and the feedback. Security deposit is a normal practice and refundable on clear check out. We shall definitely check on your comment about the price factor. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.
Rating

nickdicenzo, wrote review 07/02/2021

Lovely stay

The room was clean, quiet, and delightful. I was only here for a quick single night layover. The staff was incredibly kind and helpful with my requests while enjoying the morning buffet. While ameni... more

Owner Response
Hotel Manager, Other at Best Western Plus Northwest Inn & Suites, responded to this review
Hello Nick, Thank you so much for staying with us and the wonderful feedback. Your generosity in appreciating our hotel staff and the dedicated services is very much encouraging. It is our privilege to host guests like you, who makes us run that extra mile towards guest satisfaction. Guests like you are the real ambassadors for our hotel. We will be really excited to welcome you again. Sincerely, Hotel Manager.
Rating

alonzogonzalezii, wrote review 12/03/2020

spring break 2020

Front desk was very friendly and helpful. Housekeeping did a great job cleaning our room. Breakfast had a good selection. The only take aways was the intern not work the first night there and we were ... more

Owner Response
bwplusnorthwest, Hotel Manager at Best Western Plus Northwest Inn & Suites, responded to this review
Hello Guest, Thanks for choosing the Best Western Plus Northwest Inn & Suites Appreciate your feedback and telling us what you liked and disliked during your stay. Nice to see the appreciation of front desk,housekeeping and breakfast. We shall work on your observations about the intern and the pool. Hope to welcome you again soon, Sincerely, Hotel Manager.