Glad I stayed here
29/10/2016 miboth, anaheim
You can tell a lot about a hotel by the way they handle problems. After a long day of driving it was nice to finally get off the road and walk into the lobby and see cold water and cookies. The person... more
You can tell a lot about a hotel by the way they handle problems. After a long day of driving it was nice to finally get off the road and walk into the lobby and see cold water and cookies. The person that checked me in was very friendly and efficient. Imagine my surprise then when I went up to my room and found it wide open and all kinds of tools in the bathroom. I went downstairs right away and the employee apologized profusely and got me into another room right away. I later ran into the maintenance man in the hall and he also said he was sorry. All I wanted was a clean comfortable room at the end of the day and they quickly got me one.
I also liked that this hotel was close to the freeway but it was quiet. The Hall of Fame is only a couple of exits down the road. The room was large and also very well lit which I appreciated. When I was there they also had quite a bit to offer for breakfast. If you are in the area I think that this is a good place to stay. less
Monica C, Chief Operating Officer at BEST WESTERN PLUS North Canton Inn & Suites, responded to this review
I appreciate you responding to our review. We are glad to have had you here with us. I'm also happy that we were able to turn that inconvenience, into a positive experience. We will be introducing new breakfast items, so there will be even more variety. Come back soon , we'll have the cookies warm and ready for you!