Pleasant stay in Costa Mesa
31/07/2018 reddog4613, Fort Worth, Texas
The motel was clean and the staff was really friendly and helpful. It is an older motel but pleasant enough. The room was spacious with separate toilet/shower room, vanity sink. The beds were comforta... more
The motel was clean and the staff was really friendly and helpful. It is an older motel but pleasant enough. The room was spacious with separate toilet/shower room, vanity sink. The beds were comfortable. The pillows were a bit on the hard side (one or two soft.) We were there for medical reasons so we spent a lot of time in the room which was mostly quiet. If there are noisy neighbors then that comes thru the door. The motel is local off a smaller freeway so it's not "difficult" to get to but it requires a certain approach (one way) since the entrance to the freeway is in front of the motel. However, we never heard any "freeway" noise. There is a small pool. We didn't use it but looked clean and maintained. There is continental breakfast located across from the main lobby. Eggs, sausage, some fruit, waffle maker, cereal, bagels, coffee, juice. The internet was free but very "spotty". Streaming Netflix was frustrating as it would play for a few seconds then pause. The TV screen was a bit on the small size. The biggest drawback was the small parking area. If you have a big car or truck, it could be challenging. There is additional parking underneath the main floor but spaces are California style - tight. And there is only one entrance/exit. There are stores and restaurants nearby but not within walking distance. Getting on the 405 was quick so you can get to other areas quickly (depending on 405 traffic of course). less
FrontDesk_GM, General Manager at BEST WESTERN PLUS Newport Mesa Inn, responded to this review
Thank you for taking the time to leave such a detailed review of your recent stay. We're delighted to hear that you found our rooms clean, beds comfortable, and extensive breakfast selection highlights of your stay. It's unfortunate to learn that the Wi-Fi was not to your preference, and we'll be sure to contact our contractor so they may resolve any issue. Should your travels bring you back to the area, we would love to host you for an even better stay.