Good not great
29/10/2018 Thaddeus W, Roseville, Minnesota
The BW New Ulm looked liked a great place on the internet, but in the light of the real world not quite.
The positive points: lots of parking. Ultra friendly staff who are knowledgeable about the tow... more
The BW New Ulm looked liked a great place on the internet, but in the light of the real world not quite.
The positive points: lots of parking. Ultra friendly staff who are knowledgeable about the town. A decent restaurant/bar attached to the facility. Clean rooms. Quite. Good mattresses and pillows. Pet friendly. Good breakfast.
The needs improvement points: No guest facility book in the room. Called the front desk and was told they don't have the book that tells guests where the ice machines are located and when to check in and out, etc. No facial tissues in the room. One can always use toilet paper, but at their prices, Kleenex should be available. No hair dryer. Come on! Even mom and pop motels have hair dryers.
Would we return? We will look for a less expensive motel that has the similar accouterments. If we can't find such a motel, then yes, I guess we have to go to the BW. less