Best Western Plus New Ulm

We enjoy staying here at the Best Western in New Ulm whenever we visit to see our granddaughter. We always enjoy a comfortable bed, good breakfast and friendly, efficient staff. We expect to be visiting for many years as our grandson will also attend college here in a couple years and we will always choose Best Western for our stay. less

The BW New Ulm looked liked a great place on the internet, but in the light of the real world not quite. The positive points: lots of parking. Ultra friendly staff who are knowledgeable about the town. A decent restaurant/bar attached to the facility. Clean rooms. Quite. Good mattresses and pillows. Pet friendly. Good breakfast. The needs improvement points: No guest facility book in the room. Called the front desk and was told they don't have the book that tells guests where the ice machines are located and when to check in and out, etc. No facial tissues in the room. One can always use toilet paper, but at their prices, Kleenex should be available. No hair dryer. Come on! Even mom and pop motels have hair dryers. Would we return? We will look for a less expensive motel that has the similar accouterments. If we can't find such a motel, then yes, I guess we have to go to the BW. less

The hotel was clean, beds were comfy, pillows were too big. Most hotels nowadays have both soft and hard pillows which is nice. I used expedia to book the room and had the printout of the receipt. I had booked a poolside room with a king bed...turns out we weren't really poolside, we could see the pool from the sliding door but looked out to see a door and wall. There was a mixup somewhere! Big whirlpool, nice pool. less

We were here for two nights in between the two weekends of Octemberfest, so avoided the crowds. Actually, place was nearly deserted! The building surrounds a huge center court with the pool and spa. We soaked in the spa and loved it, after being out in the cold all day at Flandrau Park.They had outside and inside extra seating and tables set up for apparently HUGE crowds. This must be a really hopping spot on weekends and during cold weather. Ground floor inner rooms open to poolside, (with 2nd floor inner rooms open to balcony over pool) so I expect families and groups flock here seeking a relief from winter.Our room, (271) was on outer ring away from pool was clean, had a pleasant smell. Only complaint is standard hotel water softener set to zero hardness, which leaves a slick feel after soap, and the place is so big, with wandering corridors and stairs, that it is a chore to find your way around. We ate once at the attached Green Mill restaurant, which was good. Elevators at two corners and guest laundry. less

We stayed here for the second weekend of the Octoberfest. The hotel was really nice. The cost of the room included entrance to the events taking place at the conference center. There was shuttle service to Octoberfest activities which was very convenient. The room was clean and comfortable. Temperature was good. Nice shower. Plenty of towels. Quiet. less