Best Western Plus New Ulm

2101 S Broadway Street, New Ulm, Minnesota, 56073-3953, United States
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Best Western Plus New Ulm

Our onsite restaurant, Green Mill, is open with limited dining space as well as takeout/delivery options. Theres something for everyone at the Best Western Plus New Ulm hotel. While in New Ulm, Minnesota, our hotels guests enjoy a fantastic location, show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
2101 S Broadway Street, New Ulm, Minnesota, 56073-3953, United States

Reviews of Best Western Plus New Ulm

Traveller Overview:
4.5 Rating: 253 reviews
Excellent 55%
Very Good 30%
Average 8%
Poor 1%
Terrible 3%
Rating

mikesY4923NT, wrote review 01/02/2021

Cannot talk to anyone that knows something.

I called twice to talk about reserving 150 room/nights for June. Whomever answered the phone left me on hold for 5 minutes, then dropped the call. I called back and was given a number to call to spe... more

Owner Response
Erin Lafferty, General Manager at Best Western Plus New Ulm, responded to this review
MikesY4923NT, My apologies for difficulty you experienced when call and try to talk with me. I understand how frustrating the situation was for you and how your time was wasted. We currently have new Guest Representatives assisting our guest and they are learning all aspects of their duties and responsibilities. I appreciate the feedback and this will assist me to teaching them all aspects of being a GSR, building the comfort level working our systems on property and to best assist our guests. I would be happy to assist you with your lodging needs and would be happy to call or email you. I can be reach by phone 507-359-2941 or email gm@bestwesternnewulm.com. I hope to hear form you soon. With hospitality, Erin Lafferty Property General Manager
Rating

Kathy K, wrote review 18/01/2021

LOVE THE MINI VACATION

I enjoy all of the factors of this hotel. From the management to each employee, you are always shown respect and a can do attitude. I really appreciate this environment. I think all Americans are s... more

Rating

amandarichards75, wrote review 23/10/2020

New Ulm

I loved everything about this little town and the accommodations at Best Western were fantastic. Everything was so clean and everyone is so friendly! The exterior of the hotel is super charming as wel... more

Owner Response
Erin Lafferty, General Manager at Best Western Plus New Ulm, responded to this review
Thank you for the 5 Star Rating! On behalf of the staff we thank you for writing the review. We are happy to hear you enjoyed your stay, found the hotel clean and the staff friendly. We hope to see you again soon!
Rating

haug919, wrote review 23/10/2020

Amazing

Was a wonderful time. Can not wait to come back!!! Friendly Staff, Great breakfast. Family enjoyed the arcade, pool and Hot tub. Green Mills restraunts connected to hotel is wonderful . Convent locat... more

Owner Response
Erin Lafferty, General Manager at Best Western Plus New Ulm, responded to this review
Thank you for the 5 Star Rating! We are thrilled for you to come back and enjoy all the hotel amenities that included our Grab and Go Breakfast, Pool, Hot Tub, Arcade and the Green Mill Restaurant. On behalf for the staff we are excited to have you stay with us again soon!
Rating

owen t, wrote review 02/09/2020

Nice hotel

Check in was very efficient. Good social distancing rules in place. Lobby was very clean. The room was clean and nice sized. Bed was comfortable and room was quiet. We stayed two nights and there was ... more

Owner Response
Erin Lafferty, General Manager at Best Western Plus New Ulm, responded to this review
Thank you for writing the review. On behalf of the staff we are thrilled to hear you enjoyed your stay and many of the ammenities in the hotel. We hope to see you again when you are in New Ulm.