Best Western Plus Monterey Inn

We had a great two night stay at the Best Western Plus in Monterey, although it was relatively expensive at nigh-on $500. Still, we are on holiday. Breakfasts were especially terrific, but, all in all, we were comfortable and had a well looked-after and comfortable stay. Parking was also easy. less

When we arrived after a long drive I ran in to enquire where we might park. I was informed by one staff member that the parking was underneath the hotel but was told to bring our cases in and they would park the car. We checked in and after relaying what we'd been told about parking to a different member of staff I was abruptly told that they didn't provide valet parking. Now it did not matter to us, as we were more than capable of parking the car ourselves, but the staff member was incredulous about the information we'd been given and quite rude about it. Not a good start! The room (and bathroom) was dated and there was no bottled water- we had stayed in 5 different hotels on our road trip and this was the only one that did not provide water. The breakfast was adequate although it seems to be the policy of Best Westerns to use paper plates and plastic cutlery- horrible method of eating unless you are a 5 year old at a birthday party! We went to reception on a few occasions to make enquires and each time the staff member was on the phone (on a social call) and ignored us standing there. The walls seemed to be paper thin as we could hear people speaking in other rooms and I'm not sure what the people above us were doing as all night we could hear loud snoring and someone dragging a chair around. Thankfully we had only booked to stay here one night or I would have been checking out other accommodation. less

Gorgeous rooms, feels really homely. Very clean & lovely beds, extremely comfortable. Hotel in great location just 5 mins walk to bars & restaurants & to the pier. Really loved our stay hear. Very relaxing & quiet but within easy reach of all that Monterey has to offer. Staff are very charming & helpful - great US customer service. less

Truth be told I could not wait to get away from this hotel and it took some of the shine of being in Monterey as my wife and I hated going back to it for each of the two nights we spent there. For one thing the room stank of old cigar smoke and damp. Lovely combination. Also the rooms seem to be paper thin so we were treated to the sound of our neighbours belching and other bodily noises each night. We weren’t expecting much from this hotel and we weren’t wrong. Picture the type of place were the guests walk around in their pyjamas and you’re there. Breakfast was a self service buffet which we didn’t bother with on the second morning. less

Brilliant stay at the Best Western Plus in Monterey, lovely big room, good breakfast, brilliant location, just a 15 minute easy stroll down to the Marina and Fishermans Wharf area, perfect for restaurants, shops and we went on a brilliant Whale Watching trip less