Best Western Plus Monterey Inn

This hotel is great. Clean, comfortable, friendly and welcoming staff, covered parking (under the hotel but open to environment), breakfast was good, 24 hour coffee and tea station, and the aesthetics of the hotel are modern and nice, etc. I booked well ahead of our trip and got a great price - $152 on a Tuesday. Probably one of the best stays we had on our west coast road trip. We drove, but Cannery Row could likely be walked in a decent time. We weren't able to use the pool while there due to time. The one negative I would have is that there is a power pole right across the street that had a very loud buzz. We couldn't hear it in our room, but you can hear it when outside. less

This hotel invested in a complete remodel and have not raised their prices because of it. The rooms are the cleanest ever and sheets and towels are fresh and fluffy. The staff is very friendly and will do anything to make our stay the best. The lobby has fresh coffee, tea and is always clean and stocked. They don't charge extra for covered parking as most hotels in the area do. The breakfast is hot and very fresh. Our room was freshened up every day. The prices are not as high as other hotels in Monterey yet this is a top rated 3 star hotel. It should be 4 star. I hope others choose this Best Western when traveling to the Monterey area. less

Rooms are spacious and nice. Bathroom not the newest but very clean. No aircon but a huge window with Moskito net that can be opened which was more than enough. Prior to our arrival I asked for a room not on the ground floor - we got a room on the ground floor right next to the breakfast room with our 9 month old baby. What a joke, thanks for nothing! There is no cleaning service due to Covid unless one asks specifically for it each day until 11 pm. Fine by me but why is half the staff walking around without a mask and distance and Covid not a topic anywhere else in the building? At breakfast staff are preparing the food with their masks off their nose or entire face and people are crowded in a tiny room. It’s basically a good way for the hotel to safe some money, that’s all! Staff at the reception was always friendly and nice. Breakfast itself is limited but okay, however buffet was often empty and only slowly got filled up again. Biggest joke was that the English muffins for the breakfast sandwiches that got prepared by staff were toasted with the only toaster that was located in the breakfast room while all the guest had to either miss out on toasted bread or had to wait and watch 20 muffins going through a toaster very slowly… Breakfast room itself is very small, with a baby or stroller not possible. We had our breakfast outside as they have a nice patio (right next to our balcony…). It’s a ten minute drive to Carmel and a short walking distance to Montereys fisherman’s wharf. Hotel is fine for a short stay but nothing special. Not very family friendly after all less

This hotel surpassed my expectations, the price was affordable so I figured there would be a catch! But NO, it was great. Super comfortable beds which was a huge bonus. The location was great we walked to several places and mind you I have 4 children. No complaints from them. We got the King Suite and had a good amount of space for the 1 year old to walk around. Only issue we had was for breakfast the pancake machine needed assistance both mornings, but staff was kind and helpful and we got those pancakes for the kids! Heated pool was amazing! Will def return. less

Front desk staff was extremely friendly and thorough during check-in process. Hotel was clean. Upper level parking for larger vehicles had limited spaces. Lower level had more parking spaces but clearance was at 6'4" which our 2017 vhevy Tahoe barely made it through, but we were able to park when we missed out on the upper level parkings. less