Best Western Plus Mill Creek Inn

This was one of the best hotels I have stayed in. Hotel was very nice and well appointed. The highlight of my stay was one of the clerks. Both my was a true jewel. He was friendly, very helpful of surrounding destinations and directions. Funny funny man The rest of the staff was great also. Would stay again and again. less

This hotel has a great location for visitors unfamiliar with the area. Easy access to I-5. Comfortable rooms, nice amenities, & welcoming staff. Having a restaurant next door is convenient. Housekeeping did a great job during our stay & were very accommodating with our requests. less

We arrived early 2:30 pm and asked Jen at the front desk for advise on dining. She sent us to Gamberetti’s which has outdoor dining overlooking a quiet park with a stream running through it. She was a skilled multitasker talking on phone, checking us in, advising on dining and tv remote operation. Amazing talented lady! The weather was a perfect 76 and the food and service was excellent. Our room was immaculate, comfortable, quiet with all the amenities you would expect in a Best Western Plus. Jen made us reservations for our next destination and is a great asset to the Mill Creek Inn. less

Great location, Great price, excellent customer service, comfortable clean rooms, great pool. DO NOT EAT AT DENNIES! The restaurant is the reason this place is not getting a 5 star. The hotel owns the restaurant so you would think that they would staff it accordingly but no. I took my family there last night around midnight to eat because we got in late. We waited 45 minutes for a table and then another 20 minutes to be waited upon and another 30 minutes to get our food. The place was not very busy and understaffed. Our food was cold and super hard and tasted horrible. I have never seen so many tweeters employed at one establishment. I'm not sure about mid days or mornings but I can tell you this is not a family friendly restaurant at night and there is no way my family and I will be returning. Now the hotel on the other hand is great and we will be more than happy to stay here again. less

I would definitely stay here again. First it's a lovely hotel, very nicely done, well kept up, clean, and a real luxury feeling to it. The hotel was having trouble with their WATER, and you should call ahead to make sure the water is working again, it had a city wide restriction for certain populations, which meant some of us couldn't shower or use the water to brush our teeth. They provided bottled water and were very helpful overall. Staff was great. We got room 217 which was fantastic, it housed all 5 of us, and it wasn't cheap, but it was roomy and really wonderful. I didn't get to use the hot tub or many of the amenities. The fitness room was closed to our kids who are 16/15, which was a disappointment to be honest, that rule probably should be relaxed. But at any rate, it was a really good stay! less