Best Western Plus Mill Creek Inn

I always stay here a fantastic place to stay in Salem. Better than more expensive places and they always make me feel at home. Great location near I5 and only a few minutes from downtown, the State capitol and major shopping and dinning venues. Reasonable rates, comfortable rooms and friendly staff. less

In the past, I booked hotels at Hilton properties since I am now a Hilton Diamond member. However, based on our stay at Best Western Plus hotels, we are now looking for a Best Western to book. The Best Western Plus Mill Creek Inn, Salem, Oregon is one of the best hotels where we have stayed. We received excellent service, and the accommodations are excellent. The staff is very professional and went out of their way to ensure that we had a wonderful stay at their hotel. The accommodations greatly exceeded our expectation. The room was spacious and well-maintained. We are already planning another trip back to Salem, OR and will definitely stay at this hotel. less

The customer service was fantastic from the moment we entered the lobby. Before we knew it we had all of the information we needed to run some errands and take some leisure time. We didn't even have to Google anything. The awesome guy at the front desk (I'm SO sorry I can't remember his name!) provided us with directions and restaurant locations. The room was very comfortable. The pool was nice and there was a very large hot tub. The location of the hotel was very convenient. The price was in my opinion more than fair. My husband and I had nothing at all negative to say about our stay. less

We were given an upgraded room instead of the room that we originally booked. The extra space and comfort was very welcome after a very long drive. Everything was very clean. The room had everything that we could ask for and had amenities that you seldom see any more. (granite countertops, ironing boards, real glasses with covers, reclining loveseat, desk, table with chairs, incredibly comfortable bed, easy to figure out and quiet air conditioning,) The indoor pool was very nice and towels were available for the asking at the front desk on the way in. Despite being right off of I-5 there was no traffic noise. This will be our go to stop on future trips south. less

I thought this hotel was great. From the time we checked into the time we left it was great. The service was top notch, John and Monica went above and beyond to make our stay nice. The room was clean and comfortable. I will be booking with them again. less