Best Western Plus Mill Creek Inn

3125 Ryan Drive SE, Salem, Oregon, 97301-5069, United States
based on 1514 reviews Trip Advisor Logo
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Best Western Plus Mill Creek Inn

Our 2018 TripAdvisor Certificate of Excellence winning, pet-friendly Salem, Oregon hotel welcomes our guests! Enjoy the convenience of being in a prime location, near the State Capitol and the Salem Conference Center, business travelers and history b show more

Pets not accepted
Check-in & Check out14:00:00 | 12:00:00

Reviews of Best Western Plus Mill Creek Inn

Traveller Overview:
4.5 Rating: 1514 reviews
Excellent 64%
Very Good 25%
Average 5%
Poor 2%
Terrible 1%
Rating

bw0lfe, wrote review 24/01/2020

Best Western Mill Creek provides excellent service.

Always clean and comfortable rooms with outstanding staff. The staff go above and beyond in a effort to make your stay enjoyable leaving you with a desire to return. I would recommend Best Western ... more

Rating

ziegwied2020, wrote review 24/01/2020

Beautiful well-appointed facility, large clean rooms, pool and jacuzzi, sauna and exercise room

Staying for business at state rate- best value in Salem for the price, large double queen rooms, free $5 breakfast at Denny’s, with top amenities like a large indoor pool, jacuzzi, sauna, and exercise... more

Rating

Lorraine W, wrote review 20/01/2020

A Hotel Who Cares About You

From the moment I arrived to the point I left I was treated well. The room was beautiful clean and quiet. The staff was outstanding and far better than top hotels. Highly recommend this as breakfast i... more

Rating

48ARB503, wrote review 06/01/2020

Not clean, noisy

Check-in was great, clerk was really helpful and offered restaurant recommendations, etc. That level of service was above and beyond what I expected for the price. Our room had a strong chemical odo... more

Owner Response
Jake B, General Manager at Best Western Plus Mill Creek Inn, responded to this review
I am so sorry to hear that your room wasn't clean. We take the cleanliness of our rooms very seriously, and I'm sorry that we failed with you. I will speak with our housekeeping staff to ensure that this doesn't happen again. I hope you will give us another opportunity in the future to show the level of cleanliness and service that we always strive for.
Rating

Gary H, wrote review 03/01/2020

Good Spot

Very nice hotel. Friendly staff. Room was very nice and pool was good for kids. The location was convenient for my stay. Only complaint was that the breakfast could have been better, there was onl... more

Owner Response
Jake B, General Manager at Best Western Plus Mill Creek Inn, responded to this review
Thank you for your review, Gary. We appreciate your business and your input, and we hope to see you again soon!