Convenient to highway, expensive
24/05/2017 Greenie2480, Jacksonville, Florida
I stopped here while traveling on I-5. It was close to the highway and I assumed would be a good value. Not so. I learned that Plus means it is an upgraded Best Western. I'm not sure what made that so... more
I stopped here while traveling on I-5. It was close to the highway and I assumed would be a good value. Not so. I learned that Plus means it is an upgraded Best Western. I'm not sure what made that so unless you count the big sweeping staircase from the lobby to the first floor. The room wasn't big. Bed was definitely not comfortable (too hard) and the sound from adjacent rooms was noticeable. The best part of the layout was a two sink arrangement with one in with the shower and toilet. Another sink was positioned outside. It would be great for two people getting ready at the same time.
Breakfast was a coupon to go to the restaurant across the parking lot. All in all, I was not impressed and thought the rate was very high for the product offered. It's possible that rates are higher here because of government and legislature but I didn't compare to the others nearby. less
Jake B, General Manager at Best Western Plus Mill Creek Inn, responded to this review
Thank you for your review of our property. I'm sorry to hear that we didn't provide you with the exceptional experience that we try to create for all of our guests. We appreciate your comments, and will use them to try to make improvements in the future.
We hope you will give us another opportunity the next time you are in Salem.