Liked · The only thing positive was the friendliness of the night staff.
Disliked · The maintenance level of the room was very poor. The main entry light flickered constantly on and off. So, you had to keep it off even though I wanted to have better light there, The refrigerator had a long term leak as evidenced by the fact that the water had stained the carpet and it was wet to step on. The cooling/heating system thermostat made no difference to the temperature of the air which came out so the room was cooler than I wanted, And, finally, the water in the bath was lukewarm at best. So, I was not able to take a hot shower. Certainly the wet floor and light were obvious and the fact that they were not addressed means the staff didn't care enough to resolve them. Why not ask to change rooms? I had driven 15 hours, was exhausted and did not want to hassle with changing
As for the continental breakfast and staff service, it was a joke. The staff were sitting outside talking by the pool. They saw me and did not care to come in to see what I needed until I asked them to. Then they came and got a bag from the back with an apple , a packaged dry waffle and a breakfast bar. I had to ask for a plate and for syrup. Of course they had gone back outside to chat again. Covid seems to be a good excuse for poor service and quality. The food should have been out and the staff there to great guests and explain how their breakfast was set up to operate.
Oh, and the wake-up call that I requested never came. Good thing Google Assistant is reliable! less