Best Western Plus Birmingham NEC Meriden Manor Hotel

Encountered a lack of maid service and the restaurant either closed or with a limited unappealing offer. Marco Pierre would be horrified! I accept that Covid has created problems, but there should have been advance warning and a price adjustment for the reduced standard. The rooms are beginning to look shabby. less

My room was poorly maintained, not clean and in need of redecoration. The water pressure in the shower was very low and it kept cutting out altogether. The room had no air conditioning and I could open the windows due to the very noisy HVAC plant on the roof directly outside. There was a very large wedding taking place over the two days that meant there were limited facilities about which we were not forewarned. The wedding party were incredibly noisy inside and outside the hotel. They were in the car park drinking until 3:30am the first night and gone 4:30am the second night. The car park was covered in broken glass, litter and vomit both mornings. All in all a shockingly poor experience. less

We started and ended our holiday in Devon with stopovers at this hotel and really enjoyed both stays. Rooms were well appointed and the beds were comfortable. We had breakfast each time and were very happy with the food on offer and with the service. We also had dinner once and were most impressed with the friendliness and professionalism of the staff in the Steakhouse - you often see reviews saying that nothing was too much trouble and at the Manor Hotel this is totally accurate. Everyone did all they could to make it an enjoyable and memorable experience. We had a bit of a problem with our WiFi connection and again every effort was made to resolve this. A beautiful setting, calm, friendly and efficient staff - definitely an hotel which we would recommend highly. less

Had a lovely two night stay. Only downside is the pillows. They are dreadful. Bring your own! Staff are friendly and venue was very clean, as was the room. Some parts tired looking but that happen. Awful unpainted large tunnel pipe in top of hotel which spoils the loom..give it a paint! less

Set back from the Main Road (although it is a very quiet main road) in the village of Meriden (halfway between Birmingham & Coventry), this hotel has a very impressive frontage with plenty of complimentary parking. The lobby is nicely appointed (as all of the downstairs public areas are). Very helpful front desk staff. I think that the hotel has 2 bars, the Triumph and the MPW restaurant bar. Only the MPW bar was open. But again it was tastefully decorated and where breakfast was served. Service in the MPW bar was a little lacking at times, but was probably due to Covid restrictions and the number of guests. Acceptable. The rooms are OK. They are a little dated, but certainly not unpleasant. Usual amenities, hair dryer, iron & board. TV - but oddly enough no remote. I wasn't there to watch TV so was bothered. I assume Reception would have quickly sorted that out if needed. Bathroom was great. One issue, it was possibly the hottest day of the year, and no air-con. A fan was supplied which did provide some cool air, so provided some relief. Bed was comfortable with excellent pillows. Breakfast in the morning was self-service buffet style. I think the MD said it was the first time they had gone back to that since that last round of Covid restrictions. But the experience was smooth and trouble free. Food quality was excellent. Checkout - no issues. Again friendly and efficient front desk staff. Overall, a very pleasant stay in a nice hotel in a quaint location. less