Had 3 nights here with my Husband and Daughter as part of a wedding party. There was warning signs straight away when we were offered no assistance with luggage, when the room was a hike from reception. We slept ok, the bed was not the most comfortable I've ever slept in. At breakfast, we were told there was no buffet as advertised, but they would bring orders from the kitchen. So we waited...and waited...(and watched people get fed up of waiting and leave). A stressed waitress stated ours would be out in in a minute, when she hadn't even took our order! The cups and cutlery were filthy. When breakfast finally came it was cold, the black pudding was a rock and the sausage was undercooked. The coffee was tasteless. When I asked for milk, the waiter took it off an un-cleared table to give to me! We complained to the Duty Manager. She and assured us it would not happen again and she would get back to us with feedback (she didn't). However she took it off our bill. We slept ok, the bed was not the most comfortable I've ever slept in. The 2ndbreakfast was average. The table for 4 had been set for only 2. I had to ask 3 times for butter and again received over cooked food.
The day of the wedding dawned. As our guests were arriving, another wedding were trying to get their pictures taken on the steps outside. Not well planned at all.
The drinks were extortionate! Some guests tried to order prossecco to be told they did not have any! With 2 weddings on?! However, to our relief, the wedding was lovely and the wedding breakfast was very nice.
Would not stay here again. less