Best Western Plus Birmingham NEC Meriden Manor Hotel

Booked 1 night bed and breakfast after finding a fantastic deal online direct with the hotel. Also found online a 50% discount for the restaurant. When visiting the NEC we normally stay at the Premier Inn, but for the price thought we would give it a go, and so pleased we did. The hotel is excellent, booked a queen suite, bed was super comfy. Wifi was free and super fast. We had a wonderful meal in the restaurant, and with the discount of 50% on the mains exceptional value. Our fillet steaks were cooked perfectly. Breakfast was buffet style, and again great. From the reception to the restaurant, all staff were incredibly polite and friendly. The location is also good, only 10 minutes from the NEC, also the village, Meriden has 2 pubs which looked really nice, a Budgen's and a Coop. From now on we will definitely be staying here when we visit the NEC, its cheaper than the Premier Inn, and considerably better. less

I booked this hotel for our wedding night. We got married elsewhere at a venue with no accommodation and picked Best Western due to its location. I had messaged asking for a cot for our newborn and saying we'd arrive after 12am. When we arrived, there was very little parking. I think we got the last parking space in the whole car park. Then, we walked into the hotel with a baby and in our wedding clothes. There was no congratulations from the receptionist. It was obvious we'd just got married. I just think it's a simple thing to say. Such a special day and we couldn't even get a congratulations. Our room was upstairs along the longest corridor you've ever walked down. My husband had to make several trips up and down the stairs and along the corridor to bring our baby and wedding paraphernalia to the room so he wasn't best pleased. The room was lovely, though there were a couple of chocolate brownies with congealed raspberries on them sitting waiting for us. A lovely idea but seeing as I'd said we'd be arriving after 12am, they were completely unsuitable after having been sat there all day with no cover on. Maybe some kind of re-useable storage for them would have been better. A duvet had been put in the cot which is not suitable for a baby as it increases the risk of SIDS. Otherwise the room was great and very clean and the bed was really comfy. Breakfast in the morning was delicious with plenty of choice. One of the best breakfasts I've had. I've written this review as I just feel it's such a shame that we didn't get one word of congratulations. If it hadn't have been for that, I'd have given 4 or even 5 stars. I can't see us returning. less

I stayed here on Wednesday evening with my husband on business. We paid for an executive room that was ok but a little tired and the bed was quite small and not what I expect for an exec room. The best bit was an exceptional member of staff in the restaurant. Her name was Hayley and both my husband and I were blown away by her amazing service. Nothing was too much trouble and she was so pleasant and friendly she really made our stay. less

This hotel is the definition of value for money. Spotlessly clean, attractive furnishings, extremely comfy beds, great location (being the dead centre of England!) quiet in a pretty village but convenient to the NEC, airport, walking distance to a selection of pubs, shops, good chippy and restaurants. You won’t be disappointed. less

Wonderful warm welcome by Lexy and Zoe. We were a group of 78 gents having a charity do. Great bar service all night long by Hassan and Abdi. Great food, good atmosphere in all the bars. Rooms are comfortable and very clean. Pillows are to die for. Great nights sleep. Can’t thanks Elmdina (lovely Irish lady) who even managed to get me a bacon sandwich and coffee at 10.36am. She was a life saver. Good choice of whiskies too. We shall return. less