We had booked an overnight hotel stay with three-course dinner, parking for the week and transport to and from the airport. We did not realise the booking was with Best Western as we had stayed with another Best Western in June and were not very happy with the WiFi access which had been really restricted.
Wow, what a difference between the two hotels. The receptionist was really helpful, including informing us about the Best Western Loyalty card which entitles you to upgrades, no other Best Western had told us about this??
We had the choice of two restaurants to dine in, one fine dining the other more relaxed. We choose the more casual restaurant and the food was of a very good quality and I would certainly recommend eating there even if you are not staying.
The parking is onsite, so you know where your car is and your keys stay with you.
The rooms were clean and quiet so we got a good nights sleep before our early start.
The taxis to and from the airport were on time with no hassle.
All the staff were really friendly and efficient, well done to you all.
And the WiFi access which made us dubious about staying was excellent, not restricted as it was at the previous Best Western we stayed at.
Where are we staying when we next fly from Birmingham or visit the NEC , definitely here.
Bob and Lyn less