Nice hotel - few small niggles
16/04/2017 KarenandMartin123234, Milton Keynes, United Kingdom
Stayed at this hotel last night in a superior double. Very impressive from the outside as was the reception area but the room needed a bit of maintenance in the bathroom; our room didn't have a great ... more
Stayed at this hotel last night in a superior double. Very impressive from the outside as was the reception area but the room needed a bit of maintenance in the bathroom; our room didn't have a great view but not a massive problem for us as we were only there for one night. Plenty of tea and coffee; complimentary oj, cranberry juice and water which was a nice touch. Supply of shampoo, conditioner and shower gel. Would have been good to be provided two tablets of soap; one for the basin and one for the bath. Broken shaving mirror reported to reception on departure.
Construction work on the walkway to our room taking place doesn't make a great first impression. Maybe an idea to close this section of the hotel until completion.
Buffet breakfast was good. Lovely welcome, shown to our table; immediately offered tea or coffee (so many hotels don't offer this) which was really nice. Good selection and very tasty.
Big hands up to the ladies on reception - very welcoming and professional.
Overall a good stay and would definitely return if we were in the area.
Lucy T, General Manager at BEST WESTERN PLUS Birmingham NEC Meriden Manor Hotel, responded to this review
Thanks for your lovely positive review. Delighted that the team looked after you well and that you found the food good quality, and the service to match. Appreciate of course your feedback about the walkway through reception, fortunately only for a few weeks and then we will be ready to reveal our brand new Marcos Pierre White Steakhouse.