Overall, we had a great stay at this hotel. While looking, I had a long list of what I wanted in a hotel especially during COVID. I travelled with my husband and two young kids and so wanted to ensure that 1) we were in a safe neighborhood and were walking distance from shops, 2) not busy, 3) great reviews on yelp, trip advisor, etc, 4) larger room and because of COVID 5) enforced mask use and had safety cleaning protocols, 6) didn't require an elevator to get to our room, 7) didn't require we walk through a lobby and 8) front door to our room was outside to eliminate being near others as much as possible. All were met with this hotel except #7, however the lobby was pretty spacious and so I felt safe. Our room was on the first floor, however we sacrificed having a window facing the street and natural sunlight, nbd. The room and property was very clean. We did bring wipes to sanitize high touch areas, but overall felt like they did a good job cleaning. Customer service was very friendly. Parking is underground at $10 and there was plenty of parking even when the hotel was full. There is an elevator to the hotel lobby, however we always used the stairs (in case you wanted to avoid elevators like myself).
Due to COVID, there is no buffet breakfast, but they have a list of items you can choose from at the front desk. Frozen breakfast sandwiches, organic juice, cheese and nut packets, granola bars, Danishes.
The hotel is walking distance to lots of shopping. The beach was about a mile away. Not ideal with kids, however parking at Manhattan Beach is plenty and inexpensive and the next day we even found free residential parking. If covid is a concern, they have enforcer officers walking around making sure you're wearing a mask in high walking traffic areas.
The reason why i'm giving it a 4 is that the beds were the worst ever! We stayed multiple days and we all had trouble sleeping. Unless you like your bed very soft, I would recommend staying elsewhere. less