Amazing hotel on the beach, excellent service!!
11/06/2018 CornerpostWife, Louisville, Kentucky
Staff was amazing! Very attentive. We arrived earlier than anticipated and they got us into a room right away. The room was perfect, balcony to look over the ocean, roomy, nice bathroom. There wer... more
Staff was amazing! Very attentive. We arrived earlier than anticipated and they got us into a room right away. The room was perfect, balcony to look over the ocean, roomy, nice bathroom. There were a couple small issues that were fixed immediately. Staff helped with each request we had, went way above and beyond to accommodate us. Pros: Beds comfortable, AC worked well, plenty of outlets, pool and beach access great. Cons: internet was spotty, kept kicking our phones off; we ate on-site at the restaurant, but otherwise you need to take a taxi to get to other restaurants; we used the same pool towels--didn't know the system if we could exchange for new ones. Staff cleaned our room late the second day (which was not a problem) only we took the used towels out again to the pool so they were not in the room to possibly get new ones? Overall, highly recommend. Will be dreaming of this place! less