Best Western Plus Leone di Messapia Hotel & Conference

My wife and I stayed in this hotel for 4 nights and we are completely disappointed and would not recommend this property. We arrived here after a long 8 hour drive and were stressed out over GPS problems in trying to find this hotel due to lack of an accurate address. We finally had to ask at a pharmacy. We found the registration process onerous and were surprised when they wanted us to pay for the 4 nights in advance. That is very irregular. The tap water in the rooms is not at all cold or even cool and has an unpleasant taste. Yesterday our air conditioner quit and we had to pack everything up and move to a different room. Today there was a failure of the A/C system throughout the hotel. One day our room was not cleaned at all, despite having left a sign on the doorknob requesting maid service. We did not care for the buffet breakfast and believe that the extremely watery scrambled eggs caused my wife and I to have diarrhea. I believe that because we both ate the scrambled eggs on the first day and had diarrhea a few hours later. The next day only my wife ate the eggs and only she had diarrhea. On the third day neither of us ate the eggs and neither of us had digestive problems. The controls on the shower are difficult to operate and care must be taken to avoid being scalded when first turning on the water.This hotel has no restaurant on site, but it does refer people to a Pizzeria about a 10 minute walk away. However, this place does not open before 8 PM. On the plus side, we did find the rooms spacious and the bed mattresses comfortable. less

Came to the hotel with a group. Front office staff were very friendly and help with everything though some of them speak very little English. Room is very clean and nicely decorated. Bathroom is clean and had a shower with jets. Breakfast is buffet with many options. Will recommend this hotel to my friends less

Arrived on Thursday 19-01-2017 evening. - Switching rooms from the 2nd floor to the 4th floor wasn't a problem. Because we arrived with 3 persons. - Breakfast room was just great. Good food, fresh fruit, good seats and the table nice(good height). - My room was clean(every day) and easy to access. Bathroom was very style-full. clean towels, big shower head. = Only the window(for a view) was dirty. I could not make any clear pictures from the scenery. - Hospitality is a big big plus, very friendly and kind employees. Willing to make you feel real comfortable during your staying. - Dinner was very good, especially to me because i do not eat meat. Every day the restaurant had vegetarian dishes, even the waiters were asking me if they Chef could make me a vegetarian dish, when i didn't liked to other available dishes(Fantastico). - Environment was nice, but nothing to do for the guests. less

This is our first hotel of the Puglia fly & drive roundtrip in September. The hotel is situated outside Lecce and the GPS cannot track this hotel, because this hotel has no street name. So, the last few kilometers we switched on Google Maps and search the hotel name. The rooms are quite spacious, the staff friendly as you would expect in these types of hotels. There is a hotel bar that is open 24 hours, but no restaurant. There are a few in the neighbourhood. less

Modern building with ample parking outside the hotel. Good value for money. Location outside the city of Lecce but not too far to still explore. 10% discount at the next door restaurant. Very friendly and competent staff! Clean, quiet spacious rooms! less