Best Western Plus Lancashire Manor Hotel

Nice hotel, just don't trust Google maps to show you the way. Food was reasonable but a little over priced for what some of it was to be honest. Very quiet while we were there. Handy for Liverpool/Manchester and surrounding area. Wouldn't stay again. less

I just wanted to say that this Hotel, far exceeded our expectations throughout every department. From the greeting at reception to to courteous Bar staff, fantastic food in the restaurant and the help that we needed later in the evening. Stunning hotel, rooms are beautiful and we can’t wait to come back. less

I’ll start with the good. We booked a dbb offer c/w bottle of wine which was waiting for us in our room, ready chilled in an ice bucket, lovely touch. Room was really large with sofa and huge comfy bed, very clean with good size bathroom. We booked to have our evening meal for 7.30pm and was really looking forward to it. However, this is were it feel apart. We ordered from the menu, my partner chose the pie special which was steak & ale, this arrived with chips and vegetables both cold and the pie had a hard crust with poor filling. Then it comes to my meal of CRISPY belly pork with potatoes, unfortunately the belly pork was NOT crispy and very tough with soggy roast potatoes, really awful. I called the waitress over and said I couldn’t eat it and was told that I’d been given the wrong knife, ‘you should have been given a steak knife’ this I can assure you would not have made it any less tough. I did reorder a different meal but the whole experience was ruined and although I did not tell the waitress the second meal was not great either, I’d had enough by then. We were offered a drink to compensate but unfortunately it did not make up for in adequate cuisine and this being my partners birthday treat rather spoilt the whole experience. Breakfast, however, was good. less

Went to a tribute night and stayed over. Hotel was spotless. All staff were polite with just the right amount of attentiveness. We stayed in refurbished part. Room was a tad 'snug' but beautiful. Entertainment was first class - (Dolly Parton aka Jo Alexander) and the disco played songs you actually wanted to dance to :) The meal was excellent and piping hot - service was so smooth. (Only downside - we stayed in a room right next to the entertainment room. The music was louder in here than in the actual venue! (However, had we had stayed to the end - it wouldn't have been a problem) This wouldn't put me off coming back.- I'd just make sure I stayed to the end and maybe paaartaay harder ;) less

We stayed here for one night whilst at the races. The receptionist offered us a room in a different part of the hotel as there was a wedding on. This was really kind of her and a lot of hotels wouldn't have done this. The room we stayed in was lovely. Really clean and nicely decorated. Big TV and very comfy bed. We were told we were in the "new' building so I can't speak for the other rooms. I would 100% stay here again. Staff friendly. less