Best Western Plus Lake Dallas Inn & Suites

Dawn the general manager, Mendi front desk manager, Jami and everybody else working the desk along with Maria in the morning breakfast kitchen are all amazing with the hospitality, friendship and service. This hotel deserves 10 stars. Great location and very spacious and clean facility. less

My room was super clean, the staff were awesome, Char the desk clerk was very welcoming. Seemed like shes been working there forever. Shes great at hospitality!!!! Dawn the manager was sweet and super friendly at checkout. Both were very helpful and made my stay warm and welcoming. Amazing staff here. When in lake dallas stay at this best western!!!!! less

Nice and clean and surprisingly quiet. Nice breakfast selection and room was clean and tidy. Staff was great. Plenty of parking, easy check in and check out. Small fridge in room to keep any extra items cool, close to shopping; grocery stores and many fast food restaurants. less

We had been traveling for the past 10 days and staying at different hotels and this hotel was the best at of all of them and surprisingly the cheapest! We had not planned on stopping in Lake Dallas but needed to because of some travel delays. Even during COVID this hotel did a great job at making us feel valued. less

Each part of our stay was as perfect as could be had. Our stay was for 5 nights. The breakfast was better than any other motel breakfast we have had. The major factor was the breakfast supervisor, Maria. She greeted us (and all other guests) east morning with a sincere and genuine positive attitude which actually made the rest of the day positive. Her energy was evident in the complete cleanliness of the breakfast area. No offerings were allowed to go empty or turn cold. She made sure all utensils and condiments were set neatly and always full and available. Coffee was NEVER allowed to be empty and was always fresh. She was constantly inquiring if she could be of service. She made certain every area was perfect in its organization and nothing was allowed to be out of place. We would return to this motel just for the breakfast experience!!! The motel Manager, Dawn, also exemplified the overall positive environment of this motel. She was proactive in her greetings of the guests and one felt that she was a genuine customer orientated manager in all respects. She made certain the motel was clean and that all the equipment was in good order. She implied by her attention to all aspects of the motel that she had great pride in the motel and its total presentation. Again, we would and will be staying at this motel again because of the wonderful staff. less