Great service, Super clean &so well managed!
18/05/2018 Glowskid, San Francisco Bay Area, CA
My parents &I stayed at BWPlus this past weekend while there to attend my sister’s graduation and visit family. The staff is friendly and helpful and keep the hotel absolutely spotless. The lobby is... more
My parents &I stayed at BWPlus this past weekend while there to attend my sister’s graduation and visit family. The staff is friendly and helpful and keep the hotel absolutely spotless. The lobby is nice, comfortable, and welcoming, with complimentary cucumber water, tea and coffee, which are replenished at all times. Special commendation for the hotel manager, Dawn! She understands customer service starts at entry and doesn’t end until guests depart happy! We saw her throughout our stay checking in with guests, and stepping in to help wherever support needed throughout the hotel. Complimentary breakfast is provided with waffles, eggs and sausage, plus packaged danish, bagels, dry cereal and fruits. What a pleasant stay! 😊 less
sunny8808, Front Office Manager at Best Western Plus Lake Dallas Inn & Suites, responded to this review
Thank you for taking the time to fill out a survey to let us know how we did. We are glad you enjoyed your stay with us. We value customer service very highly and we are glad we were able to help you out so that you had a good trip. Thank you again for everything, we hope to see you on your next visit!