Best Western Plus Lacombe Inn & Suites

4751 63 Street, Lacombe, Alberta, T4L 1K7, Canada
based on 261 reviews Trip Advisor Logo
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Best Western Plus Lacombe Inn & Suites

Situated near the foot of the rough and rugged Rocky Mountains lies a prairie town that at first glance seems untouched by time. Lacombe, AB is just a 90-minute drive from Calgary and affords visitors the chance kick back in a quaint, sleepy town whi show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
4751 63 Street, Lacombe, Alberta, T4L 1K7, Canada

Reviews of Best Western Plus Lacombe Inn & Suites

Traveller Overview:
4.5 Rating: 261 reviews
Excellent 71%
Very Good 19%
Average 3%
Poor 1%
Terrible 3%
Rating

Goodtimers1, wrote review 14/07/2021

Creamery Cup Golf Tour

A great hotel, very friendly staff. Rooms were quiet, good beds. Nice large shower. Overall just a great place to stay. Close to Hiway access, golf course, campgrounds, ball diamonds, service station,... more

Rating

traceytrusz1125, wrote review 11/07/2021

Absolutely amazing stay at the best Western plus buy a disabled 55 year old OK well where is my town

Absolutely amazing stay at the best Western plus buy a disabled 55 year old Attentive staff beautiful rooms.Cleanliness was unbelievable COMFORT was on point rooms spacious and clean highly recommend ... more

Owner Response
Jacquie Corkery, General Manager at Best Western Plus Lacombe Inn & Suites, responded to this review
As your scores indicate that we fell below your expectations I am assuming that based on your comments you did enjoy your stay. Thank you for the kind words and we hope to see you again in the near future.
Rating

U691BVdavidg, wrote review 05/07/2021

Stay-Away

As a Diamond Member I would suggest you look for another place to stay. Staff was not accommodating do me or my family. Would only provide 1 pillow for my two kids. Staff was not accountable and push... more

Owner Response
Jacquie Corkery, General Manager at Best Western Plus Lacombe Inn & Suites, responded to this review
I am sorry that you felt that our team was unable to meet your family’s needs during your recent stopover in Lacombe. As a property that has consistently achieved the TripAdvisor's award of excellence, since our opening in 2015, it is clear that not all guests feel the same way. It was unfortunate that due to you bringing a pet that we had to move you to the only pet friendly room available for the night. I am sure that this was disappointing and under other circumstances we certainly would have avoided this if at all possible. As per our policy, and in keeping with the brand standard, a pet fee was applied to your stay. It is not standard practice for this fee to be waived for Best Western Rewards members, diamond or otherwise. Despite removing many standard items from all guest rooms to reduce the risk of cross contamination related to COVID 19, all of our guest rooms have 4 pillows on each bed. You were provided an additional pillow and blanket for the pullout couch. Most certainly an additional pillow could have been requested and staff would have gladly provided it to you. I feel very confident that all of our staff consistently offer the highest level of customer service possible to each and every guest given they receive mutual respect.
Rating

patti_simoneau, wrote review 28/06/2021

Excellent stay in Lacombe

Very convenient, staff super friendly and professional. The bathroom was immaculate, the bed was divine and the pillows were perfect! I wanted to take it all home with me. :D Easy to get from the hote... more

Rating

dmyyc2021, wrote review 05/04/2021

Wonderful hotel!

We travelled from Calgary to stay at this hotel because we’d been previously and the kids loved the pool and waterslide. We have friends who live in the area so we decided to go fir a mini getaway as... more