If you love broken arcades, you MUST come here.
For my boyfriends 30th birthday, there was clearly no other choice but to take him to the Best Western in Kingston, NY. Why? Because is the only hotel with an indoor courtyard complete with an indoor ... more
For my boyfriends 30th birthday, there was clearly no other choice but to take him to the Best Western in Kingston, NY. Why? Because is the only hotel with an indoor courtyard complete with an indoor game arena, pool, and fitness center. Watch your boyfriend do pull ups, get wet, then jump in the pool.
Keep in mind, none of this was advertised. We discovered this by looking out the window of our room to discover an indoor courtyard of majesty and wonder. We quickly jumped from the window of our room into the wonderland we had discovered and investigated all the attractions.
The arcade area contained some state of the art circa 1990-2003 games available to play. One at a time we discovered that the games either did not work at all, or only partially worked. The only working games were the claw machines containing mets 2000 world series memorabilia and Nintendo Wii games. The pool tables? No balls. The air hockey tables? No pucks.
In order to continue to try our luck on these machines we continued to use a debit card to withdraw proprietary coins only usable at this particular hotel arcade. Think you're going to use these coins at another hotel arcade? Jokes on you buddy, Best Western got you good.
The only working machines were the claw machines. Which yielded several rubber ducks, and the prize of the night, a strangely labeled Turkish children's baby doll. This doll of course has been adopted as our only child.
Unfortunately the machine that exchanges debit card transactions for the arcade coins charges 25 cents per dollar withdrawn. VERY SNEAKY BEST WESTERN. I see how these guys are making ends meet.
The complimentary breakfast was good, but it was no La Quinta, I have to say. less
Debra H, Director of Sales at Best Western Plus Kingston Hotel & Conference Center, responded to this review
Thank you for sharing your experience. We are sorry you had issues with the game area. We do exchange your tokens back at the desk if you are unable to use them. We thank you for letting us know and we will address the concerns with the company that runs the game area for us. They are generally very attentive and we have not heard from many guests that we had a problem. I see that this was a special visit and we are sorry that you were disappointed. We hope you try us again.