If you like filth, terrible value, food that looks like slop, then the Best Western in Kingston NY is your place.
We stayed at the Best Western in Kingston NY on route back home from a family vacation. We were all set for our final night before returning home. Bags......check. Reservation.........check. Almos... more
We stayed at the Best Western in Kingston NY on route back home from a family vacation. We were all set for our final night before returning home. Bags......check. Reservation.........check. Almost $300.00 per night asking price...........check. All systems go.
Upon arrival, the exterior of the building looked normal enough. Check in went quick and flawless, all good so far. Once we entered the room, the REAL adventure began. Once we entered our room, you immediately got the sensation that the room was at one point either used as a medieval torture chamber or as a room meth heads would bring a hooker to for the purposes of smoking crack. There was a musty smell, it was dark, the popcorn ceiling looked like it was sprayed over and over to the point that there must have been at least 6-inches thickness of popcorn ceiling, the decor was the type of thing you might see in the Twilight Zone, a nearby traveler was chasing a bug out of their room, already bad omens. We entered the tight room and I immediately went to the window to get a look of the glorious view of the poolside, a pool table, a bunch of drunken idots talking loud, and an oddly placed workout room. Upon opening the window I found a cigarette butt laid ever so nicely in the window track, stay classy Kingston NY. I wondered if a used syringe awaited us on the other side of the window but since I don't like tempting fate I left it alone.
I took the kids down to the pool and i'll say the pool was relatively decent and the kids and I enjoyed it so there's a positive. The fact that a workout room with large glass windows overlooked the pool was a bit weird and could make it uncomfortable for some i'm sure. Literally, there were people on the workout bikes just staring at us while we swam so that was awkward.
Now onto the food. Several of our family members opted to order food, we were informed due to staff shortages at this time it might take a while to get food and we can understand that, it happens. However, when your food takes the better part of a quarter-century to arrive and it looks like radioactive MUSH, that is not acceptable. Most of the food was immediately thrown away and so there went money and appetites. The wings weren't bad i'll add but the celery and carrots tasted like they were fermented inside a raccoons ear for about a month so I pitched those and may never eat celery and carrots ever again....................THANKS BEST WESTERN. All this for $300, PASS. less
Debra Harris, Sales at Best Western Plus Kingston Hotel & Conference Center, responded to this review
We apologize for the issues you experienced during your stay with us and will do our best to improve the areas you have suggested need to be corrected. Thank you for letting us know. We are sorry this impacted your stay and plans to not return.