Best Western Plus Kenwick Park Hotel

We only stayed here for one night but wished it had been for a week! Staff were very pleasant and helpful and the room was fabulous. It was spacious, immaculate and very well appointed with all accessories and refreshments one would expect from a top UK hotel. Breakfast choices were many, both generous, hot and very well presented. Management and staff are to be congratulated for providing such a high class experience for their guests. On top of all that, they are very dog friendly!!! less

Hotel was excellent, accommodation 1st class and very comfortable, plenty of facilities if needed. Food was excellent and service in the dining room was swift and staff very pleasant to talk to and willing to get anything we required. less

Spending the wk end here at the moment and overall is ok but lacks attention to detail. Our spar treatments where booked in on the wrong day but did offer us the morning we was leaving which was better than nothing The rooms are lovely and beds are super comfy but again no milk in the room and the seal around the shower screen leaked water on the floor. Evening meal was outstanding!! Friday night is steak night at £35 per couple plus a bottle of wine. Again, attention to detail-the steaks where served the wrong way round and we put sauce on before we realised. Not sure what happened at breakfast, but lots of people stood around waiting for clean plates and there was next to no food left. It got sorted eventually but I think it was disorganised and the glasses for the orange juice were badly smeared with lipstick to which I pointed out to the waitress but she wasn’t bothered Again food was great and worth the money Would I stay again?? Yes but not my first choice less

Lovely hotel , super spacious rooms, friendly helpful staff. The steak meal was excellent value for money, 2 courses and a bottle of wine per couple for £32 Can't be bad. Very nice breakfast plenty of choice and natural yoghurt for my wife not all hotels have this. Would recommend this hotel to anyone. Well done. less

Excellent hotel, room superb, evening meal very good as were the staff. Only let down by a disappointing breakfast, hot food left out on heated trays too long, eggs nearly like rubber. Asked one member of staff if there were any pastries only to be told they had all gone, my wife asked a different member who promptly said he would check with chef, came back to say chef would get some ready for us in about 10 minutes, when arrived as promised they were delicious. Many thanks. Shame the first staff member wasn't so good. less