Best Western Plus Kenwick Park Hotel

We arrived later than planned but they still seated us and gave complimentary prosecco. The rooms were large and clean and the spa facilities wonderful. Do not miss out on the outdoor jacuzzi it's so much more refreshing that the indoor. Wonderful grounds and excellent food all very reasonable less

When arriving the hotel immediately gives the impression of a great building. The reception staff were polite and efficient, the reception area is spacious and welcoming. Our room was clean, was a good size and had a good view from the window. The bathroom was also clean and well presented. When we returned from our evening out it was a hot and humid night, but a fairly silent running fan is thoughtfully supplied in the room. The bed was again spotlessly clean and incredibly comfortable. The only negative in the room was the filthy cover on the ironing board. All of this positivity was unfortunately lost at breakfast. While I never expect too much from a buffet style breakfast, the solitary fried egg I was presented with, was so hard it could easily have been classified as a weapon. The bacon was so salty I couldn't finish it and the soggy hash brown had cooking oil run out of it when cut and was also inedible. We also had to leave our table to ask for tea and coffee rather than a server coming to the table to ask us. Toast was also a little random as one pass through barely coloured the bread and a second trip through returned it burnt. I also found a jar of brown sauce lurking in amongst the jam. On the plus side my wife requested scrambled eggs which were cooked for her and were spot on and a good size portion. So in conclusion a lovely hotel, with excellent rooms and facilities, helpful and pleasant staff but a pretty substandard breakfast. I'd like to think breakfast was a random glitch and I was just unlucky to hit the buffet bar at the wrong time, I hope this was the case as we will be staying again in the future. less

They do a lovely Sunday lunch. which is a calvery. Good choice of meats. They are very helpful. I had a lady, who needed help. Price is quite reasonable, and the place is not far from home. I have been for lunch before. Never stopped in any of the rooms. less

Went on a 1 night spa break here last October. The service was incredible and accommodated all our needs. Food was lovely and were very knowledgeable on their wines. Rooms are MASSIVE, and beds are comfy. Shower is powerful (which is a huge pro for me!). Spa was beautiful with every facility you'd want, the hydro pool outside was lovely and was so relaxing sitting outside in the dark with all the pretty lights. Treatment was wonderful (I had a honey back massage), and waiting room was equipped with beds, magazines, snacks and drinks. Afternoon tea has a modern twist and unusual but tasty extras such as mini quiches. Could not fault it, from the breakfast to the treatments, everything was lovely. Thank you! less

Was there with a works party for afternoon tea party. To say it was bad was a understatement there was a wedding on and another party. We booked for 1.30 back in March. We eventually received out cheap coffee and tea at 2pm and our ordinary trays of food at 2.10am there was normal sandwich whicheck you could have brought from tesco A small sausage roll.a small scone and a potwink of cream and jam to share. Small carrot cake and small sweet chocolate sweato. All this for two at a cost of 15 pound each.staff was rude. Won't go again. When returned to work all agreed great setting food awful staff rude less