Best Western Plus Kentwood Lodge

180 S Main Street, Ketchum, Idaho, 83340, United States
based on 414 reviews Trip Advisor Logo
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Best Western Plus Kentwood Lodge

This I Care Clean Best Western hotel is a non-smoking hotel, completely pet-free and is next to dining, shopping, nightlife and theater with the best location in town! Situated in the middle of Ketchum Idaho, the Best Western Plus Kentwood Lodge offe show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
180 S Main Street, Ketchum, Idaho, 83340, United States

Reviews of Best Western Plus Kentwood Lodge

Traveller Overview:
4.5 Rating: 414 reviews
Excellent 56%
Very Good 30%
Average 7%
Poor 3%
Terrible 1%
Rating

HappyTraveler997, wrote review 06/09/2020

Nice hotel, no COVID safety measures

Nice hotel, but no COVID safety to speak of except a sign in front with hand sanitizer. Staying at the Ketchum, ID Kentwood, front desk staff has not worn a mask at all since our arrival, housekeeping... more

Owner Response
Cindy Forgeon, General Manager at Best Western Plus Kentwood Lodge, responded to this review
There are many things that we do for Covid 19 safety that is done behind scenes or when guest have gone from public areas. We spray surfaces with a sanitizing sterilizing mist that kills bacteria and virus with in 4 minutes. When we cannot use the spraying gun we wipe down surfaces. We have transparent shields at the front desk so our front desk staff is not required to wear a mask unless they leave the front desk. We have spoken to our housekeeping staff as to the proper way to wear their mask. Yes, we have signs stating that mask are required but cannot make our guest wear a mask. We are not the police or ordinance enforcers. Thank you for your comments.
Rating

Betsy O, wrote review 23/08/2020

Very nice and convenient place to stay in Ketchum Idaho

We stayed at the Kentwood a few weeks ago on our alternate (COVID) vacation. We traveled from SLC UT and had a wonderful time in Idaho for our vacation. It was beautiful weather and peaceful. Peopl... more

Rating

francesm75, wrote review 27/07/2020

Great hotel - close to center of Ketchum

We were able to get a room for our family of 4 at the last minute at a very reasonable cost. Big, comfortable, clean and quiet - right in the center of Ketchum and just a few minutes walk from shops, ... more

Rating

kathryn b, wrote review 26/07/2020

Custom Covid-19 Clean and Comfortable

Just spent several days hiking/biking the Sun Valley area . This hotel was clean and prepared for guests during a very unnerving time- hand sanitizers, signage, and precautions galore. Staff were help... more

Rating

ralverde, wrote review 18/07/2020

Average

Pretty average hotel that is overpriced just because of location. It's not that I would have any problem staying here again, though. The internet was all over the place, hotel is loud, shower has ve... more