Convenient Hotel close to everything
22/09/2019 OCTravelers2013, California
Nice, well kept property in walking distance to shopping, restaurants, etc. Room was clean and well appointed. Staff is exceptional especially Gabby - who opened the lobby desk everyday at 7am and m... more
Nice, well kept property in walking distance to shopping, restaurants, etc. Room was clean and well appointed. Staff is exceptional especially Gabby - who opened the lobby desk everyday at 7am and made me feel like I was at home and my business was important! Cindy who checked us in was equally outstanding!
Rooms on street side can be loud if windows are open. We had a nice gas fireplace in the room which kept it toasty! This property does not have a continental breakfast but gives out a voucher for $5 to have breakfast next door. I prefer the BW continental breakfasts due to the variety of choices. When eating next door you are limited to selections from their menu. Also, the property has a flat screen TV in lobby sitting area which is only for promotional purposes. It would be nice to have that hooked up to cable so guests could watch TV while lounging in front of the fireplace. Overall I would be back!
BWPlusKentwoodLodge, Guest Relations Manager at Best Western Plus Kentwood Lodge, responded to this review
What a wonderful review, thank you! We really appreciate it when guest take time out of their busy day to write a review. And yes I agree Gabi is certainly a pleasure to be around whether you are a guest or a co-employee! Vicki Nelson. Guest services