Best Western Plus Kentwood Lodge

180 S Main Street, Ketchum, Idaho, 83340, United States
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Best Western Plus Kentwood Lodge

Please be advised that the restaurant on premise, Wrap City Caf will be closed on Sundays: Apr25, May 2, May 9, May16 and reopens Memorial Day weekend. They provide our breakfast rates. This We Care Clean Best Western hotel is a non-smoking hotel, co show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
180 S Main Street, Ketchum, Idaho, 83340, United States

Reviews of Best Western Plus Kentwood Lodge

Traveller Overview:
4.5 Rating: 430 reviews
Excellent 56%
Very Good 30%
Average 6%
Poor 3%
Terrible 2%
Rating

jgda70, wrote review 26/04/2021

Family getaway

Clean, quiet, comfortable and centrally located. Excellent staff and my family enjoyed the pool area. Parking is tight for suv/trucks. Within walking distance to downtown food options. Rooms were exc... more

Rating

Wanderer15012561697, wrote review 17/04/2021

SPRING SKIING VACATION DURING COVID-19

We have been traveling to ski at Sun Valley since the late 1970's, and we usually stay at the Sun Valley Lodge or the Sun Valley Inn, but with the COVID-19 restaurant dining restrictions we decided th... more

Rating

Subsonic44, wrote review 11/04/2021

Great place to stay in Ketchum

I’ve been traveling to Ketchum for business for over 15 years now. I always stay at the Kentwood Best Western because of its good location and friendly, caring staff. Many hotels I frequent get “run... more

Rating

kats123travels, wrote review 18/03/2021

Great Place in Ketchum

This hotel was a great escape. Hotel was very accommodating as we had another hotel booked and they didn't have elevator so they called this hotel and transferred us over to Kentwood Lodge. The fron... more

Rating

gin48, wrote review 04/03/2021

Sadly, no where near what we expected based on reviews

All these reviews touting their 'pillow top mattress' was one reason why we chose this property; sleep is important to us especially when away from home and your own bedding. The two beds in our room ... more

Owner Response
Cindy Kentwood, General Manager at Best Western Plus Kentwood Lodge, responded to this review
Thank you for letting us know of your concerns during your one night stay. It would have been nice to have been able to make it better, if possible, while you were in house, giving us the opportunity to make your stay more comfortable. Hearing about it after the fact is not helpful. We could have brought extra padding for the bed for you sensitives. Like you noticed, most guests compliment the coziness of them. There are also water savers in the fixtures as a conscience effort for water conservancy like most hotel showers come with. We will have the Maintance dept check to see if the toliet needs to be snaked after all the toliet paper use and housekeeping to check on the linens that are new and just starting to be used. We are happy to hear that you enjoyed our great location to all that Ketchum has to offer!