Nice hotel in convenient location
30/06/2019 summergee, Farnborough
We stayed here for 3 nights recently. We had 2 rooms and both were of a good size with very comfortable beds. In our room we had 2 The shower was powerful enough for me.easy chairs, which isn't always... more
We stayed here for 3 nights recently. We had 2 rooms and both were of a good size with very comfortable beds. In our room we had 2 The shower was powerful enough for me.easy chairs, which isn't always the case. The toiletries were replaced when needed..
The location was ideal for us as we wanted to see a little of both Edinburgh and Glasgow. The train station was only a few minutes drive away.
We ate in the restaurant each night and the service was excellent, especially as they had a coach party of 50 on our first night and 18 on our second night. The menu was varied with something for everyone. I try not to repeat meals when we are away but the cod was so good I had a hard job not repeating this.
The breakfast was buffet style but the food tasted fresh and wasn't dried out.
The pool and changing area seemed on good order. The pool was not too cold.
The grounds were extensive and very attractive.
Now a couple of grumbles, which wouldn't stop us staying there again, but are still issues.
The carpet in our room had black marks and coffee stains and there appeared to be vomit stains on the carpet in the hall ways.
There was a cocktail list in the bar but the cocktail list in the drinks menu in the restaurant had many more. It would have been nice if the full list was in the bar as well.
To finish on a positive note, the staff were all friendly and helpful. There were shortbread biscuits and apples on the reception desk and take away tea and coffee available by the front door.
If we want to explore this area more we will definitely come back here. less
AlistairGM, General Manager at Best Western Plus Keavil House Hotel, responded to this review
Thank you very much for your review of Keavil House. We are delighted that you enjoyed your time with us, we hope you may get a chance to return to us later in the year. Thank you again for your positive review, we really appreciate it.