08/09/2019 Afboarei, Scotland, United Kingdom
Stayed as a group of three for a mini spa style break. Our deal included room, breakfast, dinner, use of facilities, a treatment and Prosecco in our room. We were very impressed with what was includ... more
Stayed as a group of three for a mini spa style break. Our deal included room, breakfast, dinner, use of facilities, a treatment and Prosecco in our room. We were very impressed with what was included for the price, and with the quality of the evening meal and breakfast. The dauphinois potatoes were cooked to absolute perfection, really all the food couldn’t be faulted and far exceeded expectations. Customer service was fantastic, all staff were extremely polite and friendly. Our room wasn’t quite ready when we arrived so they made us comfortable with some complimentary drinks and tablet, a great example of turning what could have been a negative point into another positive. The jacuzzi, pool etc were clean and relaxing as was the rest of the hotel, and also seemed to be well run with pleasant staff and all the necessary facilities.
One last point, after you see the initial sign for the hotel don’t worry if you feel you’ve been driving a while and may have missed a turn, the road between the sign and hotel is just very long! less
JasonDoga, General Manager at Best Western Plus Keavil House Hotel, responded to this review
Thank you so much for your five-star review of our hotel. I am pleased to hear you enjoyed your stay and the food hit the spot too. It's something our team takes great pride in, so we value your feedback. We hope to have the pleasure of welcoming you back to the hotel.