Best Western Plus Dunfermline Crossford Keavil House Hotel

We held our wedding here in July and each aspect of the whole experience was really excellent. The events and reception teams made the process smooth and easy, even accepting telephone payments quite late at night when the office was closed. At no point did I have to accommodate to them, they accommodated to me, which is refreshing. The beauty of the well kept grounds and gardens really added to the special feel of the day and the truly delicious menu, excellent, thoughtful service and attention to detail made us all feel like royalty for a day! The flowers and decoration and DJ were skilled and professional. Nothing was too much trouble for any staff at any point and it was all presided over unobtrusively but effectively by the General Manager whose lead obviously gives an excellent example. less

We were staying for My daughters wedding and from the moment we arrived until the moment we left the staff were fantastic . They couldn’t do enough for you . Craig the wedding planner was so professional he just made sure everything run so smoothly . The food and service at the meal was first class . Special thanks to Mags the supervisor who went above and beyond any expections . She looked after my elderly father who is almost 94 and made sure he had everything he needed and checked up on him many times throughout the meal . She is a great asset to your team Mant thanks to the reception , restaurant and bar staff for providing such a efficient service . We will definitely be back and will be recommending anyone we know who is going to plan a wedding to look at Keavil Hoise . Thank you for making my daughters wedding such a special day less

Cozy hotel with spa facilities and nestled in quiet village, with private great inner yard. Breakfast was good and staff is welcome. But room was so narrow and mattress was so uncomfortable that all relax was lost. And for 4* hotel declared bathrobe has be ready, not be asked and wait. less

Booked a wowcher deal earlier on in year , afternoon tea, executive double room, fruit, dinner bed & breakfast. Excellent service and food was delicious . Staff friendly and room was so roomy and comfortable. Did not want to go home as we were getting new heating put in at home and was so cosy . Leisure facility was available heard a lot of good reports Beautiful location and venue hopefully visit again less

We booked our wedding here back in June 2017. Up until our wedding on 24/07/18 Craig, our wedding coordinator couldn’t have been more helpful and so very professional and beyond our expectations. Every little detail, no matter how small was personal dealt with by Craig or Morag. And there was a few lol. The day couldn’t have went any better. All the staff at the hotel are so professional and nothing at all was a problem to any member of staff. The DJ Bill was absolutely amazing to. All the guests at our wedding all said ‘They can’t remember the last time they were at a wedding that was so much fun, relaxed, amazing food, drink and the music at night got everyone up dancing. Our 2 kids who are 6yr and 10yr were treated like royalty also, by the end of the day all the staff knew there names. Can’t praise this hotel enough, especially Craig and Morag. Will definitely be back. Xxxxx less