Very friendly hotel, good food, comfortable rooms.
04/10/2015 macpherson14am, Glasgow
I stayed here with a group of ladies for a weekend away. Food was great, rooms very clean and comfortable, staff very friendly. Nothing was too much trouble. Beautiful, well kept grounds with a golf c... more
I stayed here with a group of ladies for a weekend away. Food was great, rooms very clean and comfortable, staff very friendly. Nothing was too much trouble. Beautiful, well kept grounds with a golf course and children's play park included. I didn't visit the spa or pool, but some of the ladies enjoyed these facilities, some used the beauty therapy rooms too. Only two small points. My friend with whom I shared a room has MS. She does not need a wheelchair, but uses a tri-wheeler to walk, and her walking is very slow. We had a lovely comfortable room with what looked to be a brand new wet room. It was very spacious with all the hand rails needed, a shower behind a full length glass screen. However the wash basin was a miniscule, cloakroom sized one which made even teeth cleaning difficult as the mixer tap jutted out over it. But worse was the distance from the main reception----down two long corridors, which took my friend a long time to negotiate. From the size of the bathroom door opening, it's obvious the room has been adapted for wheelchair users, but not all disabled people use wheelchairs, and it surely would have made sense for this room to have been much nearer the reception area and main door. The corridors included two doors which needed to be pulled towards you, which would be difficult for a wheelchair user on their own. As I say, the room itself is well appointed for a disabled user, the only thing that lets it down is the distance from the main door and reception. less
AlistairGM, General Manager at BEST WESTERN PLUS Keavil House Hotel, responded to this review
Thank you very much for your review of Keavil House. I am delighted that you enjoyed your weekend with us, it was great looking after you all. I really appreciate your comments about disabled rooms, thank you and just to let you know we do have another disabled room much closer to reception, so do tell your friend to request this room if she is to return next time your group comes to Keavil House, unfortunately that room was already occupied last weekend. Hopefully you will come back again and thank you also for your lovely comments about my team. Thanks again for your review, we really appreciate it.