Best Western Plus Kamloops Hotel

The room was very clean, large with a large bathroom. The hotel had a large clean pool and hot tub. There was also a continental breakfast. The internet was fast and efficient. Staff was friendly and able to answer all questions. less

The hotel is kept very clean and the beds/rooms are comfortable. The breakfast offers multiple options from eggs/bacon to oatmeal and fruit. The location is close to shopping as well as the bus system. less

Traveling with my daughter and 4 little ones and staff were friendly and accommodating and made it a pleasant break in a stressful travelling time. (/roads were bad). We chose to stop to make it more fun for kids and the pool and breakfast made it a joy to travel with the family. less

In town for business so spent the night. Was offered advance check-in via BW’s mobile app so proceeded that route. When I got the to lobby all I had to do was show ID and the CC I was using. I was upgraded in room (KS on top floor). Very quiet on the back side of hotel, room was clean and it was quiet. less

We were traveling down to Kamloops for a funeral of a close family member...a parent! I asked if they have any special rates for people traveling for a funeral and staying 3 nights. I was told the manager that looks after these types of special rates was away until the following week which doesn't help us at all. The room we were given was directly across from the elevator so we could hear people waiting/exiting the elevator and all the cleaning staff with their trolleys early in the morning. I must say the room was very clean and nice, even though it faced the parking lot and columbia street The bed had a big hole/dip in the one side and made me feel like I was gonna roll out of bed onto the floor. The pool was very very cold which made my daughter shiver almost immediately. The hot tub was almost too hot to use...I'm guessing it was 103f or 104f which was quite surprising for a hotel hot tub. There are no change rooms in the pool area and the shower is right on the pool deck area. Both nights we used the pool/hot tub there were no towels left in the pool area to dry off with. The breakfast room was nice and spacious. It had a nice selection of toast, scrambled eggs, sausage, bacon, pancakes, muffins, cereal, and juice/milk/coffee to drink, unfortunately the food was cold 2 out of the 3 days we were there. There is no bar or restaurant in this hotel so both nights we were forced to order out and leave the hotel to go get dinner. We would have of had 2 other groups of family members stay there with us but we couldn't rightfully recommend this hotel to them as it was very expensive and we couldn't give it a good review after our first night there. DEFINITELY not a 4 stay hotel !! less