Best Western Plus Kamloops Hotel

660 Columbia Street West, Kamloops, British Columbia, V2C 1L1, Canada
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Best Western Plus Kamloops Hotel

The Best Western Plus Kamloops Hotel is an award-winning eco-friendly hotel, offering friendly and knowledgeable customer service. Whether youre travelling for adventure or business, we offer a comfortable and convenient place to stay in Kamloops. Ka show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
660 Columbia Street West, Kamloops, British Columbia, V2C 1L1, Canada

Reviews of Best Western Plus Kamloops Hotel

Traveller Overview:
4.5 Rating: 930 reviews
Excellent 52%
Very Good 31%
Average 11%
Poor 3%
Terrible 1%
Rating

Tim S, wrote review 25/07/2021

Staying in a dog kennel

After a nine hour drive we checked into room, unpacked sat down to relax and a dog started barking and whining. Went into hallway and found the noise was coming from the room next door. Knocked on the... more

Owner Response
Tim Rodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this review
We are sorry for the pet issue. Guests are instructed to not leave their pets unattended which was the case here. The staff member wanted to ensure your piece and quiet so they chose to move you to ensure you had a peaceful stay. as the guest was not answering their cell phone also which was provided.
Rating

Charlene E, wrote review 21/07/2021

Wonderful stopping stop

This is a perfect place to rest between Edmonton and Vancouver. The grandchildren loved the swimming pool. The lazy river was thoroughly enjoyed. The breakfast offered was delicious. My grandson was... more

Owner Response
Tim Rodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this review
Thank you for your review. We are glad your grandkids enjoyed their stay and our facilities.
Rating

traveler20012021, wrote review 07/07/2021

Hotel was ok, service wasn't

The front desk staff at this hotel was not friendly and in fact, rather abrupt. We had to call for more towels and soap and the front desk clerk was rude and told us we had to get it ourselves. For th... more

Owner Response
Tim Rodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this review
We are sorry our service during your stay was anything but excellent. While it was a busy night for the staff member with a large walk-in volume, she could of handled it better.
Rating

Patricia C, wrote review 24/06/2021

disappointed

Staff never explained chages so even though breakfast was included we went away to find a restaurant before continuing on our trip. Rooms very clean quiet area so had good sleep. Staff snooty did not... more

Owner Response
Tim Rodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this review
I am sorry that we the Team was not clear on the options during your stay. It was noted in the welcome email, on our website and in our guest rooms also to assist our guests.
Rating

Noreen L, wrote review 21/05/2021

Stay

Stay pleasant great staff felt safe great breakfast. Building appearance good parking good.Room nice size. Felt welcome safe good location.Nice decor and lobby. Covid protocol excellent staff helpful ... more

Owner Response
Tim Rodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this review
Thank you for your kind review! Spring is here and our flowers are starting to bloom!