Best Western Plus Kamloops Hotel

The hotel was in good location but most hotels in Kamloops are. The inside decor is very clean but just a dark outdated interior. It was the noise level that would deter me from staying again. I could hear the footsteps from the floor above very easy. So much so that it woke me in the early morning. Also the noise from the hallway was easily heard too. The bathrooms in the room are at same end as the beds so the disturbance of noise from someone in the bathroom can be heard when you are in bed too. Whereas other hotels placement of the bathroom is right when you open the door so there is more separation from the noise and the opening off the bathroom door isn’t immediately right into the main sitting and sleeping area of the room. This was by far the biggest downfall of this hotel. I could put up with the outdated decor but if you are a light sleeper then pack earplugs or avoid booking here or you won’t get much sleep. less

We recently stayed here for 6 nights at the end of June. During our stay, while recovering from a medical situation, we experienced horrible main desk service on a daily basis. We do a fair bit of travelling and have always found that the front desk staff set the tone for a stay- asking how your day has been, what are your plans while you stay, are you new to the area, a simple good Morning, just wholesome down to earth customer service. The front desk staff at this location needs major overhauls. Seldom ever acknowledging anyone to the point of being rude. We were locked out of our room continually so we had a lot of interactions with front desk staff. Sadly, while they were having problems with their electronic locks, we the guests were made to feel like an inconvenience. At 1 point 4 of us on the 4th floor were locked out of our rooms and looked at each other wondering who would draw the short straw to go down to the main desk to ask for help to get us in our rooms yet again. On day 3, it took no less than 3 trips down to request the key be reset. Finally on the last trip I asked the gal to come up with me as I wasn't going to go down any more times. Our saving grace at this hotel was the breakfast hostess- Michelle. She was so friendly, asking everyone how their Day was going, did they need anything. She should be a trainer for the rest of the team. She is the reason we didn't check out earlier and find a different place to stay. The hotel is clean and well taken care of. It is easy to find and located close to many places that can be walked to. less

I was at the end of an 8 day tour and stayed over to catch a flight home the next day. The hotel itself was excellent. My only issue is that I did not have a car and there were no restaurants near by. less

This by far one of the best hotel we have stayed at,Clean and modern ,friendly staff very nice hot breakfast, Great pool, hot tub and gym.Would definitely stay hear again Reasonably priced as well.Conveniently close to shopping and restaurants. less

While driving from Edmonton to Maple Ridge decided to stop in Kamloops. The Best Western hotel offered indoor pool and breakfast included. We were travelling with our 4 year old grandson. Would highly recommend this hotel. Staff knowledgeable about area. Very courteous. less