Best Western Plus Kamloops Hotel

660 Columbia Street West, Kamloops, British Columbia, V2C 1L1, Canada
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Best Western Plus Kamloops Hotel

Many one-night travelers flock to our Kamloops hotel en route between Calgary, Vancouver and Edmonton, but theres also plenty to do in our own neighborhood. Thompson Rivers University (TRU) is in our neck of the woods. We welcome families and visitin show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
660 Columbia Street West, Kamloops, British Columbia, V2C 1L1, Canada

Reviews of Best Western Plus Kamloops Hotel

Traveller Overview:
4.5 Rating: 921 reviews
Excellent 52%
Very Good 31%
Average 11%
Poor 3%
Terrible 1%
Rating

Rene975, wrote review 06/11/2020

Not clean

This room was not very clean. Dirt on the remote and cheese on the couch. The bathroom had hair from the previous guest. All at a time when there is suppose to be better cleaning for covid. The staff ... more

Owner Response
Tim Rodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this review
We did fall down on this guests visit. We have spoken to the team member and reviewed our cleaning procedures including ensuring the final inspection before approving the room for occupancy. It was disinfected correctly, just not cleaned after disinfecting properly.
Rating

jimmyrc55, wrote review 25/10/2020

Alway a BW that I can count on

Great price and terrific room. The view our towards the east is nice. Well appointed and very comfortable. Breakfast was very good and it was prepared nice touch given the COVID situation. Front end s... more

Owner Response
Tim Rodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this review
Thank you for the 5 and your comments. We are always pleased to see our services meet our guests expectations.
Rating

mjcamp192, wrote review 15/10/2020

Great stay

I will be staying here again at least twice, on my next return to Northern B.C. coming this October. We both felt safe and comfortable during this not so pleasant time of Covid19, when it has been... more

Owner Response
Tim Rodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this review
Thank you. We are following both BC Health Guidelines and "We Care Clean" Brand standards for Covid 19. Our guest safety and comfort are our #1 priority!
Rating

Bev R, wrote review 15/10/2020

Great stay

We had a staycation for my daughters 5th birthday. We had a wonderful time! The bed was very comfortable and we really enjoyed the pool! The service was excellent! Loved the option of still having b... more

Owner Response
Tim Rodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this review
Thanks and hope your daughter had fun in the pool!
Rating

jjBC61, wrote review 08/10/2020

A little outdated, but comfortable

The rooms could use some updating, but they were very large and comfortable. The staff was very friendly, though the checkin process took a long time (almost 30 minutes). There was only one person o... more

Owner Response
Tim Rodgers, General Manager at Best Western Plus Kamloops Hotel, responded to this review
Thank you for your comments. We were a staff member short that night. We have renovated our 4th floor and have delayed the 3rd and 2nd floor until we can ensure cash flow to both operate all winter and renovate this spring.