Best Western Plus Jackson Downtown-Coliseum

First off, the location isn't very welcoming. There was a guy constantly walking around outside the gates on the streets as if he were begging for money. The hotel is gated & you can only access parking with your room card key. Front desk was pretty nice & quick check in. After checking in, we learned one of the gate's keypad wasn't working and the other keypad took awhile to even accept the key card. Parking wasn't bad. Our room was on the first floor which was a plus. Upon entering the room, it smelled of stale stinky feet. The decor a bit off & the sofa cushions looked stained & very used. The bathroom was not in the best shape, the tile was hanging off the tub's wall & it was mold black spots all around the tub. The only good thing about this experience was the king bed which was very comfortable and allowed me to get adequate rest. The breakfast is a grab and go due to Covid restrictions yet when checking out housekeeping were roaming the halls without masks on. I miss the hot breakfast buffet. Right across the street was Waffle House and Whataburger also a gas station as well. These places aren't very inviting. Down the street not far was Wendy's and few other fast food restaurants. This wasn't the best experience but we love staying at Best Western and will continue to use them in the future just not this location. less

Best check in experience and stay I’ve had in the last year. I’ve stayed at 5 hotels in the last year and a half and this was by far the most pleasant experience I have had. Checking in the desk associate was extremely nice and friendly. I would definitely stay here again if in the area. less

The room was nice. The bed was very comfortable. I really have no complaints. I just found it odd that there was nowhere to hang clothes. There was even a cute corner nook for the coffee maker, etcetera. less

My wife and I enjoyed early check in for our 2 night stay using a hotel reservation. A masked receptionist behind glass quickly checked my driver's licence, took credit card payment then issued our key cards. After entering the secure parking, we came in the back and took the elevator up to the 3rd floor. Room #320 began with a coffee station outside the bathroom with tub shower, then easy chair, couch and desk, then TV (Direct TV-100 channels) with micro and refer across a very high pillow top king bed. We had intermittent WiFi, unobtrusive window AC/heat and an outdoor pool and small gym that were closed. Covid signs were posted and staff and guests were complaint The 6 AM breakfast was reduced to coffee, breakfast bar and cup of applesauce. Across and down the street are Waffle House, What A Burger, Arby's and Wendy's. We had a good stay at this clean 62 room hotel paying $88 per night. less

Very nice facility. Clean and comfortable. The King room was spacious and included a microwave and refrigerator. Best bathroom of any place we have stayed yet! Very secure with fenced and gated free parking. Colosseum location is convenient. Recommend dining at nearby Lou’s full-surv, 904B E Fortification St. less