Amazing staff, tranquil location, fantastic food, brilliant experience
14/08/2016 Amit R, Edinburgh, United Kingdom
This is what we would consider a perfect holiday. Right from the beginning the manager Robert was on the phone with us after we booked this hotel for 3 nights. The staff were even outside to receive u... more
This is what we would consider a perfect holiday. Right from the beginning the manager Robert was on the phone with us after we booked this hotel for 3 nights. The staff were even outside to receive us at the hotel and his staff was on standby to help us carry our big suitcase and show us our room. The restaurant was meant to close at 21:00 that night but since we were travelling over from Edinburgh, Robert already booked a table for us. The hospitality we have received here is just beyond written expression. With regards to the property itself, it deserves to be a 5 star hotel. The room we were given was picturescue, the toilets were spotless and the bar has a wide range of beverages. We wish this hotel the very best of success it deserves and it will be on our named list of places the next time we come up north. Superb food, terrific atmosphere and friendly staff. There is also a mini garden for children to play in just outside their restaurant. The only downside is that Tripadvisor does not let me give a business more than 5 stars because this establishment absolutely deserves more. less
GCGM-Inverness, Owner at BEST WESTERN PLUS Inverness Lochardil House Hotel, responded to this review
Thank you very much for this very comprehensive review. Clearly you all enjoyed your stay with us and I am delighted that you were so happy here.
Robert and all the staff much appreciate your kind words.