Best Western Plus Inn of Ventura

Excellent experience: comfortable and very clean room w/refrigerator, microwave, & individual coffeemaker; mattress felt brand-new & bathroom towels were big and plentiful. Friendly & professional lobby & housekeeping staffs. Awesome complimentary breakfast that offered a nice variety of every item (juices, breads, cereals, fresh fruit) and was monitored very well by staff--kept it stocked and clean. less

Shout out to Alice and Carlos at the best Western in formed such a warm welcome and making us feel like a valued customers when we checked in Alice could not have been more conscientious introducing herself as well as advising the name of the night manager . Her welcome was one that 5 star hotels would find hard to match as it was so very genuine and warm. Room was much nicer inside than appearance outside, bed very comfy, little office/coffee nook and very clean bathroom. The pool is nice and the hotel is.a short walk to the beach but you have to go over an overpass. Breakfast this morning was limited to continental S the hotel is renovating that area. Selections included the usual bagels, croissants, packages of oatwitg a variety of extra toppings, fruit, pastries, yoghurt, cream cheese and a tiaster. Only thing missing was milk which Carlos explained they weren’t able to accommodate due to the renovations however he went above and beyond and arranged with a lovely lady also was working in the kitchen area to run out and grab some milk for us for my husband who had brought his own cereal for special dietary reasons Carlos also offered a ‘grab bag’ breakfast to go which is another option during the breakfast area renovation. Wow this is exemplary customer service - Best western should be so proud of the team at this location ! Thank you for a lovely is short stay ! less

The staff and breakfast were great. The room was clean and spacious, but when I looked out the window there was trash on one side and a homeless couple on the other side with the freeway/train rattling. I wouldn't stay there again or would make sure that my room faced in a better direction. less

Hubby didn’t care for hotel when we first arrived. The room Was very nice, it was large, had Mini fridge ,microwave , nice bathroom area. The outside of hotel is just plain and not welcoming. We drive into Downtown - surprised to See so many places. But I think this isn’t a popular town. Just depressing!!’ less

owners/desk people were very nice, but entering parking lot, I saw a motel that really needed a paint job and some TLC. another BW with awful TV remotes. Location was great for walking around- hit the pier, a pub and had a good dinner. I liked the vibe in Ventura and will go back, but not to this place. I am a huge BW fan. less