Best Western Plus Inn of Ventura

708 E Thompson Boulevard, Ventura, California, 93001-2916, United States
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Best Western Plus Inn of Ventura

Welcome to the Best Western Plus Inn of Ventura! Please be aware that our hot tub will be permanently closed. Located in downtown Ventura, our Ventura hotel has everything guests need for a fantastic stay, with recent renovations making guests as com show more

Pets not accepted
Check-in & Check out16:00:00 | 12:00:00
708 E Thompson Boulevard, Ventura, California, 93001-2916, United States

Reviews of Best Western Plus Inn of Ventura

Traveller Overview:
4.0 Rating: 1149 reviews
Excellent 34%
Very Good 40%
Average 14%
Poor 6%
Terrible 4%
Rating

SurfJentastic, wrote review 30/07/2021

Terrible

I had to find a last minute hotel due to my apartment flooding. This was the only one available that accepted dogs. I figured I’d do a staycation. It was over $300/night and I’d never recommend it. ... more

Rating

jseaborn4409, wrote review 30/07/2021

Visiting Family Member

This hotel is old but they have planted some flowers which were not there the last time we stayed which was about 3 years ago. The walls are thin. The room next door had their tv on all night (not the... more

Rating

Olga O, wrote review 22/07/2021

Trip to Channel Islands

In general - very nice hotel after they made upgrades. The cons - poor access to the rooms - they have plants between parking and room entrances. Very tricky to get the suitcase over that obstacle cou... more

Owner Response
CARLOS CRUZ-AMPUDIA, General Manager at Best Western Plus Inn Of Ventura, responded to this review
Dear Olga O, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I do apologize for the inconvenience of the planters causing you to walk your suitcases around them. I will pass along your kind words regarding your experience with the housekeeping and maintenance staff regarding the A/C and inquire as to the itchiness of the sheets. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura
Rating

M6769TJjamier, wrote review 21/07/2021

Excellent Location/Bad Management

I have been staying at this property for more than a decade. When the hot tub broke, they just filled it in with concrete, which was a disappointment, but the location is so ideal that we continued to... more

Owner Response
CARLOS CRUZ-AMPUDIA, General Manager at Best Western Plus Inn Of Ventura, responded to this review
Dear M6769TJjamier, We are pleased you enjoyed your past stays with us and took advantage of our proximity to local points of interest just minutes away in the downtown district. Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 805 648-3101 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura
Rating

CherylM345, wrote review 19/06/2021

Uncomfortable bed and no housekeeping

Bed was hard as a rock, did not sleep well. We asked for housekeeping service and nobody came the next day. Breakfast was a giant muffin that was loaded with calories, although they also had yogurt an... more

Owner Response
CARLOS CRUZ-AMPUDIA, General Manager at Best Western Plus Inn Of Ventura, responded to this review
Dear CherylM345, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura