15/10/2017 1rmcbrl, San Bernardino, California
My husband and I had concert tickets to the Granada Theatre on 9/23/17 so I tried to find a reasonable hotel in Santa Barbara and nearby vicinities but nothing was less than $250/night that weekend. ... more
My husband and I had concert tickets to the Granada Theatre on 9/23/17 so I tried to find a reasonable hotel in Santa Barbara and nearby vicinities but nothing was less than $250/night that weekend. So, in tried the Ventura area and found this Best Western for $125/night(weekends are a little higher, I believe) that included breakfast. I was apprehensive, thinking Ventura was like Oxnard, which my husband definitely would not stay. But when we arrived, I was pleasantly surprised by the quiet beach town that had Victorian homes, a park nearby, walking distance to the beach, a variety of different kinds of restaurants , antique stores, novelty stores and even nice 2nd hand stores; also a grocery store nearby.
The hotel was very clean and fairly quiet. I did hear the train but from my room it wasn't an issue. The room had a coffee maker and refrigerator. We had a queen room, which was good size with a good size bathroom, closet and dressing area. Breakfast consisted of eggs, sausage, toast, patatoes, oatmeal and waffles you can make; also various juices, coffee and fresh fruit.
The only negative is that after a 3 hour drive, we arrived at 4:20pm (check in is 4) and our room was not ready. We were told it would be another 20 minutes. Didn't seem to be a big deal to the clerk and no apology, which I felt was not good customer service. less
Inn_of_Ventura, Front Office Manager at Best Western Plus Inn Of Ventura, responded to this review
Thank you for telling us about your recent stay. We are pleased to hear that you enjoyed your room and stay as well as Ventura. We are however very sorry that you had a bad check in experience and will use this as an opportunity to retrain and remind the staff on how to handle these situations. We appreciate you and your business and hope that we can welcome you back again one day.
Thank you again,