Best Western Plus Inn of Ventura

708 E Thompson Boulevard, Ventura, California, 93001-2916, United States
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Best Western Plus Inn of Ventura

Welcome to the Best Western Plus Inn of Ventura! Please be aware that our hot tub will be permanently closed. Located in downtown Ventura, our Ventura hotel has everything guests need for a fantastic stay, with recent renovations making guests as com show more

Pets not accepted
Check-in & Check out16:00:00 | 12:00:00
708 E Thompson Boulevard, Ventura, California, 93001-2916, United States

Reviews of Best Western Plus Inn of Ventura

Traveller Overview:
4.0 Rating: 1155 reviews
Excellent 34%
Very Good 40%
Average 14%
Poor 6%
Terrible 4%
Rating

candleczy, wrote review 10/10/2021

Homeless Hotel

1/2 the hotel is homeless staying in the rooms doing drug deals! Room was very rundown and not very clean! Homeless also staying in motor homes outside the hotel grounds! For the price of the room ... more

Owner Response
CARLOS CRUZ-AMPUDIA, General Manager at Best Western Plus Inn Of Ventura, responded to this review
Dear candleczy, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I will be having a talk with our housekeeping/ maintenance staff regarding the state of the room. If there is ever any reason you feel uncomfortable, please let our Front Desk staff know right away, and they will be able to handle any issues internally or call for assistance from the appropriate first responding service. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura
Rating

ThirstytoTravel, wrote review 13/09/2021

Unimpressed. Would Not Stay Here Again.

We were disappointed upon check-in to learn there were no first floor rooms available, as we both have disabilities. Nor was there an elevator. When we asked for assistance with our ONE suitcase, pers... more

Owner Response
CARLOS CRUZ-AMPUDIA, General Manager at Best Western Plus Inn Of Ventura, responded to this review
Dear ThirstytoTravel, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I will speak to our housekeeping staff as well as maintenance regarding the carpet stain and slow drain respectively. Thank you for your compliments on our rooms amenities and layout! Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura
Rating

melwashere81, wrote review 08/09/2021

Not worth the price

We stayed here on a road trip so thankfully it was only for one night. The room was clean BUT the window lock was broken and there was a building directly under our window where anyone could climb up ... more

Owner Response
CARLOS CRUZ-AMPUDIA, General Manager at Best Western Plus Inn Of Ventura, responded to this review
Dear melwashere81, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I appreciate your kind words regarding our staff and property being close to downtown! I sincerely apologize in regard to the window lock not working. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura
Rating

alisQ2843NP, wrote review 31/07/2021

Not Recommended - Sketchy Place

This hotel looked a lot better online than in person. There are sketchy-seeming people hanging around in the parking lot, and it is on the edge of a not so great area. After checking in, we were a lit... more

Owner Response
CARLOS CRUZ-AMPUDIA, General Manager at Best Western Plus Inn Of Ventura, responded to this review
Dear alisQ2843NP, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I will have a meeting with housekeeping regarding their deep cleaning procedures. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura
Rating

SurfJentastic, wrote review 30/07/2021

Terrible

I had to find a last minute hotel due to my apartment flooding. This was the only one available that accepted dogs. I figured I’d do a staycation. It was over $300/night and I’d never recommend it. ... more

Owner Response
CARLOS CRUZ-AMPUDIA, General Manager at Best Western Plus Inn Of Ventura, responded to this review
Dear SurfJentastic, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Carlos Cruz-Ampudia General Manager Best Western Plus Inn of Ventura

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