Great place for the price
13/03/2017 CiCi G, Washington
I spent 3 nights here on a girls trip March 3-6 and was not disappointed. The front desk staff, I forgot her name but she was working at about 8pm on March 3, were very helpful and friendly! She gave ... more
I spent 3 nights here on a girls trip March 3-6 and was not disappointed. The front desk staff, I forgot her name but she was working at about 8pm on March 3, were very helpful and friendly! She gave us some great pointers of where to eat and some really good wineries to check out. The location is just a 5 min drive from downtown napa, $6 Lyft ride.. located about <1 min away is a shopping center where they have a target and other stores. The fact that the hotel was connected to the Denny's is also a HUGE plus, they have a special menu for hotel guests and I was pleasantly surprised with the selection they had on there. As far as the rooms, they were clean and a pretty decent size for two adults. The beds could be a tad bid more comfortable but they aren't terrible. We loved that the room had a HUGE balcony with tables and chairs set up so you can sit out there and enjoy your morning coffee or wine. Another plus is the microwave and refrigerator in the room.
The only CON I found was the first night the elevator had a really strong urine odor, we would of opted for the stairs but we couldn't find it but we also didn't look very hard. The odor was gone the next day though.
I would most certainly return to this hotel again less
Genafer V, Director of Sales at BEST WESTERN PLUS Inn at the Vines, responded to this review
CiCi G - Thank you for taking the time to write such kind review. It sounds like your trip to the Napa Valley was a successful one. We strive to deliver excellent customer service and it sounds as if Safia did just that for you. I will make sure to let her know how helpful she was to you. We sure hope you come to visit us again soon. Cheers!, Genafer