We wanted to stay south of the Redwoods and read decent reviews about this hotel. After a long day of traveling, we got in a little before 10 pm. The check in was painless and right off the interstate but the town was questionable and didn’t have late night food options, except for gas station food. You will find multiple bars and even more riff raff in this tiny town.
When we got to our room, our door was left open, the AC was on a comfortable temperate but the room smelled of stale smoke. Throughout the night we heard car and room doors slamming, yelling, people talking and walking down the stairs, and homeless individuals roaming around the property. We are two adult women staying at the hotel and didn’t feel safe. The beds were decent but didn’t get a good night sleep because of the outside environment. The breakfast was great and provided a variety of options.
After booking through a third party that said we would have mountain and a balcony view, we didn’t receive it. To be honest, I didn’t realize it until the next morning. I spoke with the hotel manager and asked about this, and she apologized as the third party don’t pass along that information but it can be requested upon check in. For our inconvenience, she did provide us a gift.
In a nutshell, it’s a convenience place to stay but only if you have ear plugs and baseball bat. less
HumboldtHouseInn, General Manager at Best Western Plus Humboldt House Inn, responded to this review
Emilee H,Thank you for taking time to write this review. I truly apologize for your experience .Our main concern and goal is to always make our guest stay the best.I hope you would reconsider in the future and give us another opportunity to show you how much we care and that our staff is dedicated in making guest happy.