Comfortable, Clean & Spacious
08/02/2019 TheNextDay, Sydney, Australia
Looked like the place to book in Albury judging by the reviews. Check-in was quick, courteous and efficient as we were directed to our room. On opening the door, it smelt fresh and the beds were larg... more
Looked like the place to book in Albury judging by the reviews. Check-in was quick, courteous and efficient as we were directed to our room. On opening the door, it smelt fresh and the beds were large and comfortable with plenty of room to move around. Bathroom was also spacious with all of the toiletries you'd expect. Cleaning staff were unobtrusive when asked if we wished room to be made up for the 2nd night. The hotel is conveniently located about a 5-minute drive to the main drag of Dean Street. One minor thing to crow about was the loud & squeaky air-conditioner but outside of this everything was top-of-the-range for accommodation in this price bracket. Will stay again. less
INZGROUP, General Manager at Best Western Plus Hovell Tree Inn, responded to this review
Thank you for your recent stay at the Hovell Tree Inn, we're delighted to hear you had an enjoyable stay.
Our entire team - housekeeping, reception and restaurant staff all offer a high level of personalised service. We're delighted to hear you found our employees customer service skills optimum - a review such as your is very well received.
We also thoroughly appreciate your comments on how much you enjoyed your room and thank you for commenting on how comfortable, clean and fresh your room was, we take great pride on offering a high standard in accommodation.
Thank you for informing us about the air-conditioner, this has now been dealt with, we appreciate your feedback.
Thank you again for your review, we look forward to seeing you again.