Best Western Plus Hovell Tree Inn

614 Hovell Street, Albury, 2640, Australia
based on 1261 reviews Trip Advisor Logo
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Best Western Plus Hovell Tree Inn

Perfectly positioned on the Murray River, the Best Western Plus Hovell Tree Inn is an unbeatable venue for corporate conferences, events, meetings and weddings. Our hotel is easily recognized by its large bay windows overlooking landscaped gardens. T show more

Pets not accepted
Check-in & Check out14:00:00 | 10:00:00

Reviews of Best Western Plus Hovell Tree Inn

Traveller Overview:
4.5 Rating: 1261 reviews
Excellent 65%
Very Good 28%
Average 3%
Poor 0%
Terrible 0%
Rating

Mrfluffer, wrote review 16/01/2020

Repeat Visit

This was our second visit and we thoroughly enjoyed our visit again We checked in early, parked undercover which was great on a hot day and we had dinner in the restaurant at the front. Food was exce... more

Rating

astrochichi, wrote review 11/01/2020

Overnight stay

Good spot for overnight stay/sleep between Sydney and Melbourne. Booked king room with breakfast. Breakfast nice. HaD dinner in restaurant and was impressed with the quality and presentation. Would st... more

Rating

grantschuhmann, wrote review 07/01/2020

Albury Accomodation

Fantastic Place to Stay in Albury, all facilities good, great food, restaurant, room service, staff are helpful and friendly, have stayed there a few times now any would recommend it for short or long... more

Rating

B3582WVsimond, wrote review 06/01/2020

Stopover in Albury

This is a return review on the Hovell Tree. Stayed in a Queen Room w/balcony. The room was spacious, clean and well appointed. Very modern indeed. All round relaxing room to break one’s journey. The m... more

Owner Response
INZGROUP, Owner at Best Western Plus Hovell Tree Inn, responded to this review
Dear B3582WVsimond, Thank you for your recent stay at the Hovell Tree Inn, we appreciate you taking the time to review our TripAdvisor page. We pride ourselves on delivering an overall hotel experience for our guests - we have an excellent and welcoming team, well appointed and comfortable accommodation, great amenities and facilities as well as positioned in an ideal and convenient location. I have passed your lovely comments onto the breakfast chef - they were very appreciative. We look forward to the next time you're in Albury visiting us. Kind regards, Genna Inzitari
Rating

SimonJohnson_AU, wrote review 04/01/2020

Avoid. Not Clean & Paper Thin Walls

Hair in the bed, furniture dirty, room smells really bad. Having said all of that, I have to give credit where it’s due, the staff are fantastic. The day reception were polite, helpful and genuine. ... more

Owner Response
INZGROUP, Owner at Best Western Plus Hovell Tree Inn, responded to this review
Dear SimonJohnson_AU, Thank you for your feedback. Firstly, I would like to apologise for your recent experience at our hotel. We take great pride in our 4.5 star hotel rating and are extremely saddened that we didn't deliver on this occasion. As you can see from our great Tripadvisor ratings/ranking, this is very out of character for us.. We are known for offering the best of the best accommodation in Albury, undergoing a full renovation only 6 years ago (that included new carpet). I have taken your feedback to the housekeeping and maintenance department for further action. They are very saddened and disappointed with your feedback. From the notes on your booking, I can see that there was no mention of any of these issues upon check-out, we just wished we were given the opportunity to redeem ourselves during your stay. Kind regards, Genna Inzitari