Best Western Plus Hotel Mirabeau

Used this hotel as a base for a week long training course. It was very convenient to the train station, approximately a 5-7 minute walk. Had a 4th floor room, neither facing the street nor the lake, but could see both from the room. Room was quiet and lighting was adequate. Breakfast was included, a buffet with numerous breads, danishes, eggs, bacon, fruit, cereal, yoghurt etc. It was very good. Check in / check out procedure was fine. Friendly staff. The only drawback was that the shower stall had a curtain only that did not want to stay in place. Would stay here again. less

The hotel is a very distinguished-looking turn of the (20th) century building with sober, elegant interior design. The staff are very friendly and helpful. The room and the bed were comfortable, albeit tight for a couple with two suitcases and two carry-ons. The bathroom was small, but well-equipped. The shower could not have been smaller and still usable, and the way the flooring is designed, water leakage onto the surrounding floor is guaranteed. Breakfast is quite well-stocked, but no low-fat options for cheeses and yogurt. Coffee is not self serve - staff needs to bring it, and it was only lukewarm the first day. They gladly replaced it. A good coffee machine with the buffet would have been a better idea. Two dinners in the hotel restaurant were nothing special. The steak the first night was sinewy and chewy. The penne the second night was under-cooked and lukewarm. That was sent back and they gladly fixed it. On the whole, a decent hotel with some issues. less

It would be difficult to fault this hotel. Very nicely appointed rooms and public spaces, and perfectly located mid way between the historic city and the quayside. Both are within easy walking distance. Train station even closer, but not so close you could hear it. The staff were the friendliest of any hotel I have stayed at, and were so helpful with advice and guidance on things to see. Breakfasts were continental but very good, and fresh. Do visit Mirabeau, you will not be disappointed. less

I had a reservation at the Carlton Boutique Hotel in Lausanne, made months before my trip. I was surprised to get an email while abroad telling me that they were not going to honor the reservation but had booked me at the Hotel Mirabeau instead. I learned through emails with the Mirabeau that the rate would be the same as I had reserved and a check of reviews made me feel okay about the change. At the Mirabeau I found an outstanding place to stay when in Lausanne! The staff, especially Peter Jansenberger, Chef de reception, welcomed us and were quite helpful the entire four night stay. The hotel is located about a five minute walk from the train station and provided free transportation for the Metro in Lausanne (we had purchased Swiss Travel Passes so did not need the Metro cards, but it is a nice touch). Our room was spacious and comfortable, with excellent storage and closet space, a convenient safe, and comfortable seating. I will stay at the Mirabeau abain when in Lausanne. The location makes trips on Metro and to other parts of Switzerland quite convenient.The area is clean, safe, and well lighted, which made our 3:30 a.m. walk to the train station easy. less

Very happy with the attention I get as a returning guest. They always find me a nice room. This time I had a beautiful view over the lake, with a nice terrace. The location is perfect, 3-4 minutes from the train station. less