Best Western Plus Hotel Hong Kong

308 Des Voeux Road West, Hong Kong, 00000, China
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Best Western Plus Hotel Hong Kong

The Best Western Plus Hotel Hong Kong is the first hotel in Hong Kong carrying PLUS, a superior brand of the Best Western Hotel Group.

The hotel is well located at the Western District of Hong Kong Island. A traditional real Hong Kong area u
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Pets not accepted
Check-in & Check out14:00:00 | 11:00:00
308 Des Voeux Road West, Hong Kong, 00000, China

Reviews of Best Western Plus Hotel Hong Kong

Traveller Overview:
3.5 Rating: 1336 reviews
Excellent 12%
Very Good 45%
Average 27%
Poor 8%
Terrible 6%
Rating

Graham G, wrote review 23/01/2021

Non existent service. dirty rooms, no wifi.

a review in three parts: Dear Best Western, I am currently a guest at the Best Western Plus in Sai Ying Pun in your native Hong Kong. I use the term guest quite loosely here because we are not be... more

Rating

Bumfuzzle, wrote review 12/01/2021

Terrible Quarantine experience.

I have always recommended the Best Western when my clients would fly over to Hong Kong. But this year, COVID or not, the service has been shockingly bad. 
It’s January and so we are reaching 6-10 degr... more

Owner Response
Tony Lau, Guest Services / Front Office at Best Western Plus Hotel Hong Kong, responded to this review
Dear Bumfuzzle Thank you for your recent visit at our property and your time to share your stay experience. I regret that we are not exceeding your expectation and I would like to extend my most sincere apology on behalf of our team. Your comment is very important to us and we will review it with our staff and seek improvement for providing better service to our guests. Best regards Jason Lee Assistant Front Office Manager Best Western Plus Hotel Hong Kong
Rating

Marie J, wrote review 10/12/2020

Highly recommend for Quarantine experience

My son stayed here from 28/11 to 11/12 on the quarantine package. The cost was incredibly reasonable and he was lucky enough to be upgraded to a spacious family room. Reception staff were always frie... more

Owner Response
Jackson Yip, Guest Services / Front Office at Best Western Plus Hotel Hong Kong, responded to this review
Dear Marie J Thank you for your recent visit at our property and your time to share your stay experience. We are delighted to know that you have a pleasant stay with us. Your comment is very important to us and we will review it with our staff. We will be grateful if we can have the opportunity to serve you once again at our hotel. Best regards Jason Lee Assistant Front Office Manager Best Western Plus Hotel Hong Kong
Rating

Dan-HKG, wrote review 10/12/2020

Good Hotel. Excellent Location. Excellent Staff.

My mother had recently completed an extended stay of several months at this hotel. I visited her at least 2 times a day, and spent upward of a few hours at the property and the immediate neighbourhood... more

Owner Response
Jackson Yip, Guest Services / Front Office at Best Western Plus Hotel Hong Kong, responded to this review
Dear Dan Thank you for your recent visit at our property and your time to share your stay experience. We are delighted to know that you have a pleasant stay with us. Your comment is very important to us and we will review it with our staff. We will be grateful if we can have the opportunity to serve you once again at our hotel. Best regards Jason Lee Assistant Front Office Manager Best Western Plus Hotel Hong Kong
Rating

thomasgeibel, wrote review 09/12/2020

Satisfactory

Everything is okay and just right according to the price charged. Location is good where transportation is so convenient around the area. Room size is fair when complying to Hong Kong standard. Wil... more

Owner Response
Jackson Yip, Guest Services / Front Office at Best Western Plus Hotel Hong Kong, responded to this review
Dear thomasgeibel Thank you for your recent visit at our property and your time to share your stay experience. Your comment is very important to us and we will review it with our staff and seek improvement for providing better service to our guests. We will be grateful if we can have the opportunity to serve you once again at our hotel. Best regards Jason Lee Assistant Front Office Manager Best Western Plus Hotel Hong Kong