Best Western Plus Hotel Hong Kong

The location is bang in the middle of Kowloon yet close to the promenade and the Star Ferry Terminal. Shops and restaurants all around it. Its a Budget hotel so kind of dated. Carpets etc. need changing. The single room was very small but it had all the amenties and was kept as clean as possible. The hotel staff are helpful and keep it clean. Wifi is not the best but will do. Breakfast is decent also with some hot food. Overall good value for money. less

The hotel really went down - it is in dire need of renovation and nowhere near 4* star rating. It was once a very good option to stay near Central on a budget, but now I can't think of any reason one would choose this hotel. I can think of many why one should avoid it though: - It's rather dirty with disgusting kind of stains on most the surfaces and furniture; - Bedlinen is worn and far from being white; - Maids are loud, functioning as a morning alarm; - Humidity is palpable; - The gym is not functioning - all machines are just for display, not even connected to the electricity; your exercise would be limited to dumbells. The location is still good though and you can get a partial view of the harbour from some rooms. less

First time to stay at this hotel because the usual one that I book was full. However, this hotel was surprised me that the room was huge with a reasonable price, fairly choice of breakfast buffet with cheap price. Nice staff at reception and cleaning lady. Will try to stay here next time. less

Staff is friendly and helpful and the rooms are clean and adequately sized. The hotel has a free excellent shuttle service to the central station where you can check in and take the fast train to the airport. Much faster and cheaper than taxi. However, the hotel has since long passed any expiration date and needs a renovation. Nobody seems to use the outdated gym or the bar. The breakfast room is windowless and boring with a breakfast that is not very tasty. When you arrive you are very elegantly informed of that you get a "free drink in the bar" which turns out to be a glass of water or orange juice, in our case water only since they run out of juice. The menu in the restaurant is in Chinese only. However, our biggest problem was an intense smell of mold i the room. When we complained to the reception a staff member, rather pathetically if I may say, sprayed the room with a refresher spray which, of course, did not help. We then got a new room which was somewhat better but still with some smell. It seems the hotel has a serious problem with mold, perhaps in the airco-system, which should be taken care of asap. I wonder whether it is actually healthy to stay in this hotel. Anyways, certainly the hotel has been a four star hotel once but in its present condition I would only give it two stars. The staff were nevertheless wonderful trying to do their best . less

I always use this hotel as my stop over between flying from US to Viet Nam. I love it's location, and this time I got upgraded to a huge suite on 30th floor. Basic amenities and decent, simple breakfast. Close to public transport so you can see sites, very easy access from airport on A21 bus. I've stayed here several times in the past 7 years and the neighborhood has changed so much since 2015! Much more upscale dining nearby than before. Friendly staff and charming. I'll always come back. WiFi can be spotty. less