We spent 3 nights in Annecy at this hotel.
When we arrived the staff were very helpful and Natasha who we dealt with was excellent, sorting everything out that we wanted. However when we were trying to sort out a taxi collection from Geneva airport beforehand, someone gave me the number and told me to ring the taxi co direct, which I thought was a bit unhelpful. I did ring them and found that it was a bit difficult for them to understand me.
I then went back to the hotel and one of the reception told me to just pick a taxi up at the airport. "IT WILL BE CHEAPER". On arrival we did just this and asked the driver how much and could we pay in Euros as we didn't have Swiss francs, he said 150-200
After he altered his sat nav a couple of times and we decided that the meter was getting high, we eventually arrived at the hotel. He then asked us for Euros 250 after we had also paid the toll money, we said we are paying in euros , he said one for one, so definitely didn't like his exchange rate. We knew we were being had over , but as the meter said this we didn't think could argue, he looked surprised that he hadn't got a tip. I made this known to the hotel that someone on their reception had given me this information, I know it wasn't there fault that we were caught, but had they been more accommodating on the phone then it wouldn't have happened. On our return journey from the taxi company that the hotel had booked for us it was Euros 110, so we were well and truly had . So always insist the hotel pre books your taxi.
Hotel is very clean and fairly central for the lovely old town. In our room 208, it has got the weirdest bath that has a slope in it. I understand that it is a Jacuzzi style but when you just want to shower in it , it is extremely dangerous when the soap is on the bottom. You can't get in or out without the hand rails and you felt you were juggling not to get a broken pelvis while in there.
The breakfast has plenty of choice, but has to be paid for separately on top of the bill. Nothing is cheap in Annecy, go with plenty of money less