Just an average place
06/11/2019 semh44, Wilmington, North Carolina
Although close to the airport, this hotel was difficult to locate. Public transportation by train was also problematic. The price point is good but as a tourist, I was challenged by the lack of amen... more
Although close to the airport, this hotel was difficult to locate. Public transportation by train was also problematic. The price point is good but as a tourist, I was challenged by the lack of amenities available, i.e. a converter, ability to change the room temperature, etc. I was also displeased with the limited transportation to and from the airport. less
907tob, be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Thank you for taking the time to share your feedback. We work hard to deliver an exceptional guest experience. By telling us what you liked about your stay and how we can improve you are helping us deliver a superior experience for you and other guests in the future.
We would like to mention that our free shuttle from/to Barcelona Airport is a practical service willing to help to connect the flights of our guests or to pick them up on arrival at the Airport. We have a long schedule of departures from Terminal 1 & Terminal 2. In overall, we believe is a very useful service. We always provide practical information where/when by phone upon or prior arrival of the guest, also by email or in our website. And we have edited two videos to easily find the bus stop on each terminal.
In our Room Guest Directory can be read that we will be deligted to assist any guest to replace any forgotten items. It is the forget something? paragraph. A long list of amenieties are under request 24h.
The metro Line 9 Sud links with the most important metro lines of Barcelona as L1, L5 and L3. Easy to take and use allowing to reach any important destination in 20/30 minutes.
Thank you for staying with us and we hope another opportunity to welcome you in our hotel.
The Best Western Plus Hotel Alfa Aeropuerto
"Be My Guest" department
Best Western Plus Hotel Alfa Aeropuerto
Your hub between the Mediterranean destinations and home