Best Western Plus Holiday Sands Inn & Suites

1330 E Ocean View Avenue, Norfolk, Virginia, 23503-2208, United States
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Best Western Plus Holiday Sands Inn & Suites

Welcome to Best Western Plus Holiday Sands Inn & Suites!

Colonial Williamsburg and fishing are two big reasons many guests stay at our Norfolk hotel, and there are endless possibilities to make the dream vacation a reality.

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Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
1330 E Ocean View Avenue, Norfolk, Virginia, 23503-2208, United States

Reviews of Best Western Plus Holiday Sands Inn & Suites

Traveller Overview:
4.0 Rating: 1071 reviews
Excellent 37%
Very Good 30%
Average 15%
Poor 7%
Terrible 7%
Rating

Vacationer316806, wrote review 02/01/2021

Winter Beach Staycation

I didn’t know this Best Western Plus existed and I’m a native of Norfolk. It was a great value for a very nice room right in the beach. The weather was not the best but we enjoyed the hotel very much.... more

Owner Response
Lachelle Moore, General Manager at Best Western Plus Holiday Sands Inn & Suites, responded to this review
We appreciate your positive feedback and we look forward to your return!
Rating

Patricia S, wrote review 31/10/2020

Great Place to stay

This is a clean, comfortable place to stay. The staff is pleasant and go out of their way to make your stay pleasant. During covid they have grab and go breakfast which is quite tasty. Coffee, hot wat... more

Owner Response
Lachelle Moore, General Manager at Best Western Plus Holiday Sands Inn & Suites, responded to this review
Thank you very much for your business and your review. We are happy to hear that you enjoyed your visit and we look forward to your return.
Rating

Hoosier1960, wrote review 06/10/2020

Overpriced and out of date

My wife, teen daughter and I stayed here on Saturday, 9/26. There are two parts to this hotel: a 2-story u-shaped part that looks like an old motel from the 60's, and the "tower" which is a short in ... more

Owner Response
Lachelle Moore, General Manager at Best Western Plus Holiday Sands Inn & Suites, responded to this review
Due to the current COVID-19 crisis, we have experienced some challenges with system reviews. With that said, we apologize for the delayed responses. Thank you for your comments regarding your recent stay. On behalf of our entire team, we would like to apologize for not exceeding your expectations. While we do occasionally make mistakes, we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. With regards to our breakfast; we hope to resume to a normal breakfast once the pandemic and the related restrictions allow us to do so. We hope that you will consider staying with us again after our renovations next year, so that we can have another chance to provide you with an excellent experience. When you are ready to return please contact me directly with your reservation request and I will be happy to assist you. Again, we appreciate your business and your feedback. Stay safe!
Rating

hypnoteresa, wrote review 29/09/2020

Wonderful Stay

Really enjoyed my stay! I didn't expect the room to be like an suite! Had a living room with tv and hide-a-bed, and a bedroom with king bed and tv. Really nice! and extremely affordable. Right on the ... more

Owner Response
Lachelle Moore, General Manager at Best Western Plus Holiday Sands Inn & Suites, responded to this review
We are so happy to hear that you had a pleasant visit with us. When you are ready to return please contact me directly and I will be happy to take care of your reservation. Again, thank you for your business and your positive feedback. Please stay safe!
Rating

Sightseer554273, wrote review 08/09/2020

DIRTY DIRTY DIRTY

We made reservations here at the last minute, because of the ratings, and pictures it looked fine. Plus we have two big dogs with us. Unfortunately we checked in late due to traffic and rain slowing u... more

Owner Response
Lachelle Moore, General Manager at Best Western Plus Holiday Sands Inn & Suites, responded to this review
Thank you for taking the time to provide us with your feedback. On behalf of our entire team we would like to apologize for not meeting your expectations. We have recently contracted with a new housekeeping staffing agency to ensure that our guestrooms are exceptionally clean and comfortable. Your comments will be shared with the appropriate departments. We are using the slow season to renovate and prepare for next year so If you change your mind and would like to visit us again in the future, please do not hesitate to contact me directly so that I may take care of your reservation. We appreciate your business! Please stay safe!