Best Western Plus Holiday Sands Inn & Suites

Staff was great at check in and check out and also recommended a place to order food from took the time to bring coupons to the room. Room was nice, beds were comfortable,shower had good water pressure, great view of the water also this hotel was very quiet. Only thing negative was the breakfast. The eggs were good and the coffee and juice but the sausage was terrible. less

There is nothing "Plus" about this hotel. In fact, I would give it a negative rating if possible! It does NOT compare to any of the BW "Plus" properties I have stayed in recently. The only thing this hotel has going for it is the front-row seat to the Chesapeake Bay. The hotel's curb appeal needs serious tending - a new paint job, a deep clean of the parking lots and breezeways, a mow around the "dog walk" and new pool / outdoor patio area. The maintenance staff seems to pile all sorts of odds and ends around the property - Clean that up! The hotel's layout is split between a two-story "inn" and a four-story "tower of suites". My room was on the first floor of the tower. The hotel room's interiors are OK with clean sheets and towels. The bathroom is also clean (Thank God). Unfortunately, the furniture and amenities leave little to be desired. Old, chipped, torn and rusting. The laminate floor collects EVERYTHING. Lastly, I am NOT impressed by the customer service shown by staff at this hotel. The receptionists showed little professionalism upon check-in (too busy chatting with each other) and the breakfast attendant looked unkempt. The staff put no pride in working at this property and it shows. I will never stay here again. less

Good sized bedroom with King Sized bed and separate living room with sofa and lamps with a desk area also. Each room had its own large Flat screen LG TV. Room also included a Microwave and refrigerator. Water pressure was great and water was hot. Morning breakfast was very good with plenty to eat. Hotel had a large pool with a very large sunbathing area that included BBQ for cooking and a large private beach for all to use. Didn't get a chance to use the pool or beach, but will the next time I am there again. less

We only stayed one night, however, we found the accommodations nice and the people friendly. We had a beautiful view of the water from our room, which was a plus. The breakfast that came with the room was great. less

The Best Western Plus served the purposed needed of resting at night. The staff is wonderful, friendly and courteous. The rooms though need updating though functional. If you like us just used the room at night then no worries. While I took pictures, I did not stroll the beach area. Pool is open Memorial to Labor Day so we could not use it. less