Best Western Plus Hiawatha Hotel

Nice room but no maid service at all today!!!! Have to let the water run for quite awhile to any hot water!!!! Noisy!! Over priced for what we've gotten:( Not many choices of places to stay here in Hiawatha anymore. Really sad. This is a decent hotel just not great service. To bad:( less

Getting to the hotel isn't easy. The road to the hotel is closed with no detour signs directing people to the hotel. On arrival their internet was down due to heavy rain therefore, their system was also down causing a lot of confusion. The staff did their best to accommodate their guests. Everything was spotless and the room was very comfortable. The breakfast was outstanding. Not only was it ready on time but also hot. They had everything you could possibly want. The internet never was available to the guests but we did notice the staff had internet. less

Stayed at Hiawatha Kansas Best Western while visiting relatives in the area. The facility and room were cleanand quiet, and personnel efficient and helpful. We left without partaking of the breakfast area, but it did look good! less

If you want an awesome hotel in the country side and need a place to rest for the night, this hotel has it all. Right off the highway. A giant hotel for a small town. Clean and beautiful on the inside and the staff and helpful and hard working. Wry professional! less

The lobby is contemporary. The beds are awful, very hard and uncomfortable. The hot breakfast is horrible. The burritos and biscuits are consistently hard as a brick and not cooked. The desk staff are kind in passing. The housekeeping staff was great. ALERT-There seems to be a bias if you book through a 3rd party because they don't get full price for their room. The general manager would not authorize a refund after I had to leave early on an extended stay. You can expect VERY unprofessional behavior from the General Manager. The pool is average and heated. The hot tub is very small. less