Best Western Plus Hiawatha Hotel

The staff went beyond the call of duty to make sure ones stay is great. I was well taken care of, breakfast hot and nice daily, housekeepers always do an excellent job. When I didn’t have a ride workers would use their personal cars to get me to work on time. Tracy the manager is the best, Rosie very caring and Lance. Ellie, Carmen, and Veronica kept me clean always! Love this place and I highly recommend them. less

This hotel is over priced for what you get. Maintenance and cleanliness is non existent! Ice and snow was never cleared from a mild storm two days prior. Parking lot was a disaster and very dangerous to walk through due to ice accumulations that should have been addressed days ago. Lobby was shabby and windows appeared to have never been cleaned. A good scrubbing of the public areas would help the guest feel more comfortable in staying here. It's the only place in town and does not come close to meeting Best western standards. less

Great location a long highway 36 in Kansas. Needed to stay the night when moving my mom from a nearby town. Front desk gentleman helped retrieve my moms cat from under bed when she escaped from kennel. less

Fairly new hotel. Should be inspected for things that are worn out such as mattress and pull out sofa mattress. Hotel staff should make more effort to welcome guests. Breakfast is very average. Should be better for a Best Western Plus. Location is very good. Easy to access. 3 to 4 stars is enough for this location. Nothing really stands out. less

This hotel was out of our way, but worth the drive. A hot tub is very important to us, as we have arthritis that flares up when we travel. This one was very small, but nice and hot with good jets. The hot breakfast was great with lots of hot choices... burritos, scrambled eggs, sausage, biscuits & gravy and waffles. Standard cold choices of cereal, pastries, fruit plus hard boiled eggs. They even had a yogurt dispenser with lots of mix in choices. My only criticism is that our room was really dark. It was a king suite, so was large with lots of room and decorated nicely, but the lighting made the room feel very gloomy. The dark paint on the walls exacerbated the lighting problem. less