Best Western Plus Hiawatha Hotel

Carpet in our room had grass and mud clods. Sheets were pilled and scratchy. Bathtub rim had hair and circles from previous shampoo bottles. Got down to breakfast at 7:30. Bacon gone. Something that I thought was mush cut in slices was inedible. Find another hotel. less

After viewing some of this small town we were impressed by the Best Western Plus in Hiawatha. Some nearby buildings need to be torn down--scary, but this hotel is a breath of fresh air. From the moment you enter the lobby, to viewing your room and getting a super night's sleep. We were impressed. Because of a marathon in town, we were not able to get our choice of room but the beds were great and the breakfast greater! The front desk people were very kind and allowed a one hour late leave. If ever in the area, we would select this hotel. less

I arrived late and had no problem getting my choice of a room with no reservation ahead of time. Just walked in and was immediately greeted and checked in. The place was very clean and comfortable and very quiet. I had no problems with anything during my stay and would recommend this to anyone. less

This is a new property, convenient to US 36, and the lobby really looks good. We were welcomed by a friendly young lady who was quite helpful. The room was nice but the refrigerator wasn't working which was quickly fixed. The desk pad was sticky and needed to be washed. The doors to the stairway were very hard to open. There was a nice pet walking area complete with pick up supplies. There was no problem with smoke at this no smoking facility (like some other properties.) less

When we checked in the girl at the front desk talked told us where the pool and hot tub area was and so we went and purchased swim suits for me and my daughter only to find out the hot tub had been broke down with no notification. Also when we I went to shower I found empty shampoo bottles in the shower so I am almost certain that it had not been cleaned. less