Best Western Plus Hiawatha Hotel

While the hotel was relatively new and overall clean there were a few hangups. First of all, when I got to my room it felt damp, and even after messing with the thermostat it remained that way my entire stay. It was damp enough that the carpet, sheets and everything else felt damp and humid. Not a comfortable feeling at all. Also, the hotel gym doesn't open until 7 AM for some reason? Not ideal for those traveling for work who have to be on the road before the gym even opens. less

This hotel is located in a small town in Kansas. There is a McDonald's and Walmart, but not much more in Hiawatha. This was just a place to spend the night. The hotel is fairly big for such a small town. Across the highway was another abandoned hotel. The McDonalds was right behind the hotel. When we were there, the hallway on our floor was very warm and a fan was running in the hallway. Our room thermostat was set very cool. We turned it off immediately, but the room stayed too cool and unpleasantly damp all night long. There must have been a problem with the hallway air conditioning. The room was spacious and the decor was pleasant. There were all the usual amenities including refrigerator, microwave, and coffeemaker. The mattress in our room wasn't that comfortable, and the sheets didn't fit that well so they wrinkled. Breakfast was the usual BW items. I thought it was quite expensive for such a rural location. less

Carpet in our room had grass and mud clods. Sheets were pilled and scratchy. Bathtub rim had hair and circles from previous shampoo bottles. Got down to breakfast at 7:30. Bacon gone. Something that I thought was mush cut in slices was inedible. Find another hotel. less

After viewing some of this small town we were impressed by the Best Western Plus in Hiawatha. Some nearby buildings need to be torn down--scary, but this hotel is a breath of fresh air. From the moment you enter the lobby, to viewing your room and getting a super night's sleep. We were impressed. Because of a marathon in town, we were not able to get our choice of room but the beds were great and the breakfast greater! The front desk people were very kind and allowed a one hour late leave. If ever in the area, we would select this hotel. less

I arrived late and had no problem getting my choice of a room with no reservation ahead of time. Just walked in and was immediately greeted and checked in. The place was very clean and comfortable and very quiet. I had no problems with anything during my stay and would recommend this to anyone. less