Best Western Plus Hiawatha Hotel

We stayed for 1 night at this hotel. It is located right off the main highway. Plenty of parking available. Check in was pretty simple. I was a bit frustrated however with one situation. We were traveling with a dog so we needed a pet friendly room, as noted and discussed when we made the reservation in advance. They stated our room was on the 3rd floor at check in. I asked if we could please be moved to a lower room and he refused. Said everything else was taken. There were only MAYBE 5-7 other cars in the parking lot when we arrived later in the night, and I could see his list of pet rooms - which were located on all floors. No way the only people staying that night all had pets. It was ridiculous. When we woke in the morning - less cars then the night before. Aside from that issue, the hotel was clean, rooms were clean, and beds were comfortable. There is an open field to the east, so plenty of room to take the dog out. Breakfast was decent and provided the basics you need to get moving in the morning. less

First impressions count and this place really impresses! It smells clean and fresh and is a beautiful entry area. Our desk attendant, Tracy, was friendly and professional. I was really surprised at the quality of the towels! Absolutely plush and soft! The room was comfortable and nice. Quiet. A great stay! less

Traveling with 5 children and 4 adults takes lots of planning and organizing. We enjoyed the swimming pool and hot tub. The breakfast was very good with plenty of food. The hot breakfast made the cost of the motel easier to pay. less

While the hotel was relatively new and overall clean there were a few hangups. First of all, when I got to my room it felt damp, and even after messing with the thermostat it remained that way my entire stay. It was damp enough that the carpet, sheets and everything else felt damp and humid. Not a comfortable feeling at all. Also, the hotel gym doesn't open until 7 AM for some reason? Not ideal for those traveling for work who have to be on the road before the gym even opens. less

This hotel is located in a small town in Kansas. There is a McDonald's and Walmart, but not much more in Hiawatha. This was just a place to spend the night. The hotel is fairly big for such a small town. Across the highway was another abandoned hotel. The McDonalds was right behind the hotel. When we were there, the hallway on our floor was very warm and a fan was running in the hallway. Our room thermostat was set very cool. We turned it off immediately, but the room stayed too cool and unpleasantly damp all night long. There must have been a problem with the hallway air conditioning. The room was spacious and the decor was pleasant. There were all the usual amenities including refrigerator, microwave, and coffeemaker. The mattress in our room wasn't that comfortable, and the sheets didn't fit that well so they wrinkled. Breakfast was the usual BW items. I thought it was quite expensive for such a rural location. less