What can I say this is one of the more charming hotels I have stayed in. Rooms are rustic. Nothing fancy. However, price point is excellent. What keeps me coming back is location. Not downtown b... more
What can I say this is one of the more charming hotels I have stayed in. Rooms are rustic. Nothing fancy. However, price point is excellent. What keeps me coming back is location. Not downtown but that’s a good thing. There are is peaceful with a ton of history, charm, and eateries. The staff is professional and friendly. The Wednesday stone and cheese for guest is a great personal touch. The tequila factory restaurant offers great selections. Since I have status with BW I receive coupons for breakfast, dinner, and a margarita all on the house. Jaime at the restaurant is a wonderful and friendly waiter. When you are away from home you want to feel comfortable and cared for. If you want fancy go elsewhere but I’d you homey stay here. I will be back. less
bwhh_customercare, Manager at Best Western Plus Hacienda Hotel Old Town, responded to this review
Thank you for the wholehearted recommendation of Best Western PLUS Hacienda Hotel Old Town’s comfort, location and value! We sincerely appreciate your loyalty and support and the specific mention of Jamie’s outstanding service. We will be sure to recognize her efforts. So glad you felt cared for by her when dining and the rest of the team here at the hotel.
We look forward to providing another exceptional hospitality experience for you!
Best Western Plus Hacienda Hotel Management