Best Western Plus Hacienda Hotel Old Town

4041 Harney Street, San Diego, California, 92110-2866, United States
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Best Western Plus Hacienda Hotel Old Town

One of the best hotels in San Diego CA Old Town, the Best Western Plus Hacienda Hotel Old Town is a charming property located right in the heart of the birthplace of California.

This is the perfect destination to enjoy the Southern Californ
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Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Plus Hacienda Hotel Old Town

Traveller Overview:
4.0 Rating: 2505 reviews
Excellent 44%
Very Good 33%
Average 13%
Poor 5%
Terrible 3%
Rating

COFC, wrote review 22/01/2020

Great stay in Old Town San Diego

It's a hidden gem right in the middle of Old Town. Every staff member we met was super nice. It's an older hotel, not too fancy, but very comfortable. The price was great, pool & hot tub area has a... more

Rating

discjockey18, wrote review 21/01/2020

Old Town Best Western

Very nice hotel. Staff was amazing. Rooms clean and comfortable. Only real issues were parking was pricey and the sound traveled very through the floors. When the people above were just walking it was... more

Rating

mlessig218, wrote review 20/01/2020

Beware of stairs.

Lots of fun locations to visit within walking distance. Got upgraded to room with view. Beware of stairs especially if your drinking lol. Our car was broken into be sure to lock up your belongings and... more

Owner Response
bwhh_customercare, Manager at Best Western Plus Hacienda Hotel Old Town, responded to this review
Use the elevators! Six of our eight buildings have them! Thank you for taking a moment to share your experience. We appreciate the compliments and are glad you enjoyed your upgrade. The feedback you also mentioned is being reviewed by the leadership team. Guest safety and security is our top concern. We hope to welcome you back to Best Western Plus Hacienda Hotel Old Town! Kindly yours, Best Western Plus Hacienda Hotel Old Town
Rating

edtherapist, wrote review 19/01/2020

Disappointed

We stayed here about 6 months ago, and loved our room, services, and location. So we booked another stay at the end of December. We were warmly welcomed and told where to find our room. The layout ... more

Owner Response
bwhh_customercare, Manager at Best Western Plus Hacienda Hotel Old Town, responded to this review
Thank you for your recent stay and for your past loyalty to our Best Western! As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal. It is with regret that we weren’t able to take care of the housekeeping oversight while you were still with us. You can be sure that we do use all our guest experiences to celebrate success and to take action on areas that need a little more attention or personnel. Please don’t let this experience deter you from enjoying our property again. If your plans call for another Old Town visit, please give our front desk a call direct. That way we can ensure all your specific travel needs are taken care of. Wishing you safe and happy travels in 2020! Kindly yours, Best Western Plus Hacienda Hotel Old Town
Rating

JustBobL, wrote review 14/01/2020

Beautiful facility on the edge of San Diego's Historic Old Town

We had two great nights at this delightful facility. The room we had was not huge but very adequate and beautifully appointed. The room was right on a series of beautiful courtyards with tables, Bar-B... more

Owner Response
bwhh_customercare, Manager at Best Western Plus Hacienda Hotel Old Town, responded to this review
Thank you for the lovely compliments of our Best Western! Your descriptions of our property and mention of the rooftop restaurant, Old Town Tequila Factory are appreciated as well. Please consider our hotel, in the heart of Old Town, your home away from home. Also, be sure to book direct for our best rates! Kindly yours, Best Western Plus Hacienda Hotel Old Town