Best Western Plus Grosvenor Airport Hotel

380 S Airport Boulevard, South San Francisco, California, 94080-6704, United States
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Best Western Plus Grosvenor Airport Hotel

Just 1.5 miles from San Francisco International Airport, the Best Western Plus Grosvenor Airport Hotel is the perfect hotel in South San Francisco, CA for business travelers and vacationers alike, with easy access to must-see attractions like nearby show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Grosvenor Airport Hotel

Traveller Overview:
4.0 Rating: 2442 reviews
Excellent 38%
Very Good 38%
Average 14%
Poor 5%
Terrible 3%
Rating

Cristal P, wrote review 27/06/2020

Remodeled BW, Better, Needs Improvement

Very Bad Room Service Food, even with a very limited menu, a simple salad was horribly rotten, reported this to both room service and front desk and no attempt has been made to rectify this issue or m... more

Owner Response
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review
Cristal, thank you for your personal comments. We apologize for the quality of the room service order, this is very rare for us. After speaking with our desk agent that handled your situation, you agreed to have an in-room movie comp for you, which we ended up giving you two (2) complimentary movies in lieu of another meal, which you agreed to. Again, we apologize for the inconvenience and we value your feedback. Jim McGuire, General Manager
Rating

notpicky0315, wrote review 18/06/2020

Awesome Hotel

Nice Hotel with great staff especially Claire and Eljay and other Front Desk Clerk! They are very helpful and polite. Grab and go breakfast is a good idea better than other hotel that don't provide ev... more

Owner Response
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review
Thanks so much for your great comments, we really appreciate it! I will be sure to share this with the entire staff. We look forward to your next visit. Thanks again, and be well! Jim McGuire, General Manager
Rating

Ricky300m, wrote review 03/06/2020

Thanks for letting me park

I want to thank the staff and manager for allowing me to park my travel trailer and truck on their premises. We had a urgent need to find safe parking. We didnt stay in our trailer, we actually had a ... more

Owner Response
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review
You are welcome, we are glad everything worked out. Please stay with us next time! Jim McGuire, GM
Rating

John W, wrote review 05/05/2020

Great Hotel

The Hotel and Rooms are Very Clean. The Staff are Great and if you need anything they are there for you right away !!!! It's only 15 Minutes to Downtown San Francisco. Lots of Parking and close to th... more

Owner Response
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review
Thanks John - always good to see you! We appreciate your nice comments! Jim McGuire, General Manager
Rating

eddyoung28, wrote review 06/03/2020

MY STAY AT BEST WESTERN PLUS

I trully enjoyed my stay ... Couln't of asked for anything more. The property met all of my needs and I would definately stay at a Best Western Plus in the future. From the customer servuce to the ove... more

Owner Response
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this review
Eddy - thanks so much for your great comments on our hotel! We really appreciate it! Please come back again soon! Jim McGuire, General Manager